Pharmaceutical Industry Award 2020
This Fair Work Commission consolidated modern award incorporates all amendments up to and including 27 August 2024 (PR777299 and PR778040).
Clause(s) affected by the most recent variation(s):
2—Definitions
11—Casual employees
13A—Employee right to disconnect
29—Dispute resolution
Table of Contents
[Varied by PR746868, PR747377, PR750518, PR774781, PR778040]
Part 1— Application and Operation of this Award
3. The National Employment Standards and this award
5. Individual flexibility arrangements
6. Requests for flexible working arrangements
Part 2— Types of Employment and Classifications
13. Ordinary hours of work and rostering
13A. Employee right to disconnect
Part 5— Overtime and Penalty Rates
19. Overtime and penalty rates
Part 6— Leave and Public Holidays
22. Personal/carer’s leave and compassionate leave
23. Parental leave and related entitlements
25. Family and domestic violence leave
Part 7— Workplace Delegates, Consultation and Dispute Resolution
26A. Workplace delegates’ rights
27. Consultation about major workplace change
28. Consultation about changes to rosters or hours of work
Part 8— Termination of Employment and Redundancy
Schedule A —Classification Definitions
Schedule B —Summary of Hourly Rates of Pay
Schedule C —Summary of Monetary Allowances
Schedule D —Supported Wage System
Schedule E —Agreement for Time Off Instead of Payment for Overtime
Part 1—Application and Operation of this Award
1. Title and commencement
1.1 This award is the Pharmaceutical Industry Award 2020.
1.2 This modern award commenced operation on 1 January 2010. The terms of the award have been varied since that date.
1.3 A variation to this award does not affect any right, privilege, obligation or liability that a person acquired, accrued or incurred under the award as it existed prior to that variation.
[Varied by PR733890, PR774781, PR777299]
In this award, unless the contrary intention appears:
Act means the Fair Work Act 2009 (Cth).
afternoon shift means any shift finishing after 6.00 pm and at or before midnight.
[Definition of casual employee inserted by PR733890 from 27Sep21; varied by PR777299 from 27Aug24]
casual employee has the meaning given by section 15A of the Act.
NOTE: Section 15A of the Act was amended with effect from 26 August 2024. Under clause 102(3) of Schedule 1 to the Act, an existing employee who was a casual employee of an employer under section 15A as it was immediately before that date is taken to be a casual employee of the employer for the purposes of section 15A after that date.
continuous shifts are where work is carried on with consecutive shifts of employees throughout the 24 hours of each of at least 5 consecutive days without interruption except for breakdowns or meal breaks or due to unavoidable causes beyond the control of the employer.
defined benefit member has the meaning given by the Superannuation Guarantee (Administration) Act 1992 (Cth).
employee means national system employee within the meaning of the Act.
[Definition of employee organisation inserted by PR774781 from 01Jul24]
employee organisation has the meaning given by section 12 of Act.
employer means national system employer within the meaning of the Act.
[Definition of enterprise inserted by PR774781 from 01Jul24]
enterprise has the meaning given by section 12 of the Act.
exempt public sector superannuation scheme has the meaning given by the Superannuation Industry (Supervision) Act 1993 (Cth).
MySuper product has the meaning given by the Superannuation Industry (Supervision) Act 1993 (Cth).
NES means the National Employment Standards as contained in sections 59 to 131 of the Act.
night shift means any shift finishing after midnight and at or before 7.00 am.
on-hire means the on-hire of an employee by their employer to a client, where such employee works under the general guidance and instruction of the client or a representative of the client.
pharmaceutical industry has the meaning given in clause 4.2.
[Definition of small business employer inserted by PR774781 from 01Jul24]
small business employer has the meaning given by section 23 of the Act.
standard rate means the minimum hourly rate for a Manufacturing/production worker Grade 4 classification in clause 15.1(a).
[Definition of workplace delegate inserted by PR774781 from 01Jul24]
workplace delegate has the meaning given by section 350C(1) of the Act.
3. The National Employment Standards and this award
3.1 The National Employment Standards (NES) and this award contain the minimum conditions of employment for employees covered by this award.
3.2 The employer must ensure that copies of this award and the NES are available to all employees to whom they apply, either on a notice board which is conveniently located at or near the workplace or through accessible electronic means.
3.3 Where this award refers to a condition of employment provided for in the NES, the NES definition applies.
[Varied by PR743437]
4.1 This industry award covers employers throughout Australia in the pharmaceutical industry and their employees in the classifications listed in Schedule A—Classification Definitions to the exclusion of any other modern award.
4.2 In this award the pharmaceutical industry means:
(a) the manufacture and production of prescription pharmaceuticals or of both prescription and non-prescription pharmaceuticals; or
(b) the wholesaling of prescription pharmaceuticals or of both prescription and non-prescription pharmaceuticals; or
(c) processes and activities that are incidental or ancillary to the manufacture and production of prescription pharmaceuticals or of both prescription and non-prescription pharmaceuticals.
4.3 The award does not cover employers and employees covered by the:
[4.3(a) varied by PR743437 ppc 11Jul22]
(a) Food, Beverage and Tobacco Manufacturing Award 2020; or
(b) Manufacturing and Associated Industries and Occupations Award 2020.
4.4 This award covers any employer which supplies labour on an on-hire basis in the pharmaceutical industry in respect of on-hire employees in classifications covered by this award, and those on-hire employees, while engaged in the performance of work for a business in that industry. Clause 4.4 operates subject to the exclusions from coverage in this award.
4.5 This award covers employers which provide group training services for trainees engaged in the pharmaceutical industry and/or parts of that industry and those trainees engaged by a group training service hosted by a company to perform work at a location where the activities described in clause 4.2 are being performed. Clause 4.5 operates subject to the exclusions from coverage in this award.
4.6 This award does not cover:
(a) employees excluded from award coverage by the Act;
(b) employees who are covered by a modern enterprise award or an enterprise instrument (within the meaning of the Fair Work (Transitional Provisions and Consequential Amendments) Act 2009 (Cth)), or employers in relation to those employees; or
(c) employees who are covered by a State reference public sector modern award or a State reference public sector transitional award (within the meaning of the Fair Work (Transitional Provisions and Consequential Amendments) Act 2009 (Cth)), or employers in relation to those employees.
NOTE: Where there is no classification for a particular employee in this award it is possible that the employer and that employee are covered by an award with occupational coverage.
5. Individual flexibility arrangements
5.1 Despite anything else in this award, an employer and an individual employee may agree to vary the application of the terms of this award relating to any of the following in order to meet the genuine needs of both the employee and the employer:
(a) arrangements for when work is performed; or
(b) overtime rates; or
(c) penalty rates; or
(d) allowances; or
(e) annual leave loading.
5.2 An agreement must be one that is genuinely made by the employer and the individual employee without coercion or duress.
5.3 An agreement may only be made after the individual employee has commenced employment with the employer.
5.4 An employer who wishes to initiate the making of an agreement must:
(a) give the employee a written proposal; and
(b) if the employer is aware that the employee has, or reasonably should be aware that the employee may have, limited understanding of written English, take reasonable steps (including providing a translation in an appropriate language) to ensure that the employee understands the proposal.
5.5 An agreement must result in the employee being better off overall at the time the agreement is made than if the agreement had not been made.
5.6 An agreement must do all of the following:
(a) state the names of the employer and the employee; and
(b) identify the award term, or award terms, the application of which is to be varied; and
(c) set out how the application of the award term, or each award term, is varied; and
(d) set out how the agreement results in the employee being better off overall at the time the agreement is made than if the agreement had not been made; and
(e) state the date the agreement is to start.
5.7 An agreement must be:
(a) in writing; and
5.8 Except as provided in clause 5.7(b), an agreement must not require the approval or consent of a person other than the employer and the employee.
5.9 The employer must keep the agreement as a time and wages record and give a copy to the employee.
5.10 The employer and the employee must genuinely agree, without duress or coercion to any variation of an award provided for by an agreement.
5.11 An agreement may be terminated:
(a) at any time, by written agreement between the employer and the employee; or
NOTE: If an employer and employee agree to an arrangement that purports to be an individual flexibility arrangement under this award term and the arrangement does not meet a requirement set out in section 144 then the employee or the employer may terminate the arrangement by giving written notice of not more than 28 days (see section 145 of the Act).
5.12 An agreement terminated as mentioned in clause 5.11(b) ceases to have effect at the end of the period of notice required under that clause.
5.13 The right to make an agreement under clause 5 is additional to, and does not affect, any other term of this award that provides for an agreement between an employer and an individual employee.
6. Requests for flexible working arrangements
[6 substituted by PR763274 ppc 01Aug23]
Requests for flexible working arrangements are provided for in the NES.
NOTE: Disputes about requests for flexible working arrangements may be dealt with under clause 30—Dispute resolution and/or under section 65B of the Act.
7.2 Facilitative provisions in this award are contained in the following clauses:
(a) clause 13.2(e)—Ordinary hours—day workers;
(b) clauses 14.1(b) and 14.1(c)—Unpaid meal breaks;
(c) clause 16—Payment of wages;
(d) clause 19.5—Time off instead of payment for overtime;
(e) clause 21.10—Annual leave in advance;
(f) clause 21.11—Cashing out of annual leave; and
(g) clause 26.3—Substitution of public holidays.
Part 2—Types of Employment and Classifications
8.1 Employees under this award will be employed in one of the following categories:
(a) full-time;
(b) part-time; or
(c) casual.
An employee not specifically engaged as a part-time or casual employee is for all purposes of this award a full-time employee.
(a) is engaged to work less than 38 ordinary hours per week; and
(b) has reasonably predictable hours of work; and
(c) receives, on a pro rata basis, equivalent pay and conditions to those of full-time employees who do the same kind of work on the basis that the ordinary weekly hours for a full-time employee are 38.
10.2 At the time of engagement the employer and the part-time employee will agree in writing on a regular pattern of work specifying at least the hours worked each day, which days of the week the employee will work and the actual starting and finishing times each day.
10.3 Any agreed variation to the regular pattern of work will be recorded in writing.
10.4 On each occasion a part-time employee is required to attend work, the employee must be engaged for a minimum of 3 consecutive hours.
[Varied by PR723945, PR733890, PR777299]
[11.1 deleted by PR733890 from 27Sep21]
[11.2 renumbered as 11.1 by PR733890 from 27Sep21]
For each ordinary hour worked, a casual employee must be paid:
(a) the minimum hourly rate; and
(b) a loading of 25% of the minimum hourly rate
for the classification in which they are employed.
[New 11.3 inserted by PR723945 ppc 20Nov20; renumbered as 11.2 by PR733890 from 27Sep21]
11.2 The casual loading will not be paid for overtime hours worked.
[11.3 renumbered as 11.4 by PR723945, renumbered as 11.3 by PR733890 from 27Sep21]
11.4 Changes to casual employment status
[11.4 renumbered as 11.5 by PR723945; 11.5 renumbered as 11.4 and renamed and substituted by PR733890; renamed and substituted by PR777299 from 27Aug24]
A pathway for employees to change from casual employment to full-time or part-time employment is provided for in the NES. See sections 66A to 66MA of the Act.
NOTE: Disputes about changes to casual employment status may be dealt with under sections 66M and 66MA of the Act and/or under clause 29—Dispute resolution.
The classification definitions are set out at Schedule A—Classification Definitions.
13. Ordinary hours of work and rostering
[Varied by PR730920]
13.1 Maximum weekly hours and requests for flexible working arrangements are provided for in the NES.
13.2 Ordinary hours—day workers
(a) The ordinary hours of work for a full-time day worker are an average of 38 hours per week but not exceeding 152 hours in 28 consecutive days.
(b) The ordinary hours of work for a part-time day worker will be in accordance with clause 10—Part-time employees.
(c) The ordinary hours of work for a casual day worker are an average of up to 38 hours per week but not exceeding 152 hours in 28 consecutive days.
[13.2(e) substituted by PR730920 ppc 01Jul21]
(e) The spread of hours in clause 13.2(d) (7.45 am to 5.15 pm) may be moved up to one hour forward or one hour back by agreement between an employer and:
(i) the majority of employees at the workplace; or
(ii) the majority of employees in a discrete section of the workplace.
Different agreements may be reached with the majority of employees in different sections of the workplace.
13.3 Ordinary hours—shiftworkers
(a) The ordinary hours of work for a full-time shiftworker are an average of 38 hours per week but not exceeding 152 hours in 28 consecutive days.
(b) The ordinary hours of work for a part-time shiftworker will be in accordance with clause 10—Part-time employees.
(c) The ordinary hours of work for a casual shiftworker are an average of up to 38 hours per week but not exceeding 152 hours in 28 consecutive days.
(d) Ordinary hours must not exceed 8 hours in any one day.
(f) Except at changeover of shifts, an employee must not be required to work more than one shift in each 24 hours.
13A. Employee right to disconnect
[13A inserted by PR778040 from 26Aug24]
13A.1 Clause 13A provides for the exercise of an employee’s right to disconnect under section 333M of the Act.
NOTE:
(a) Section 333M provides that, unless it is unreasonable to do so, an employee may refuse to monitor, read or respond to contact, or attempted contact, from:
(1) their employer outside of the employee’s working hours,
(2) a third party if the contact or attempted contact relates to, their work and is outside of the employee's working hours.
(b) Section 333M(3) lists matters that must be taken into account in determining whether an employee’s refusal is unreasonable.
(c) Section 333M(5) provides that an employee’s refusal will be unreasonable if the contact or attempted contact is required under a law of the Commonwealth, a State or a Territory.
(d) Section 333N provides for the resolution of disputes about whether an employee’s refusal is unreasonable and about the operation of section 333M.
(e) The general protections in Part 3–1 of the Act prohibit an employer taking adverse action against an employee because of the employee’s right to disconnect under section 333M of the Act.
13A.2 Clause 13A applies from the following dates:
(a) 26 August 2024—for employers that are not small business employers on this date and their employees.
(b) 26 August 2025—for employers that are small business employers on 26 August 2024 and their employees.
13A.3 An employer must not directly or indirectly prevent an employee from exercising their right to disconnect under the Act.
14.1 Unpaid meal breaks
Subject to clause 14.3:
(a) no employee is required to work for a longer period than 5 hours without an unpaid meal break of at least half an hour;
14.2 Rest breaks
Employees are entitled to 2 rest breaks of 10 minutes each throughout the day. Such breaks must be counted as time worked.
Where an employee works continuous shifts, the employee is entitled to a paid break of 20 minutes’ crib time. The time for taking the crib break may be fixed by the employer so as to not interfere with the employee’s normal duties. Crib time must be counted as time worked.
[Varied by PR729328, PR740753, PR762178, PR773956]
15.1 Adult employee minimum rates
[15.1(a) varied by PR729328, PR740753, PR762178, PR773956 ppc 01Jul24]
Employee classification |
Minimum weekly
rate |
Minimum hourly rate |
|
$ |
$ |
Manufacturing/production worker |
|
|
Grade 1—on commencement |
949.20 |
24.98 |
Grade 1—after 3 months |
960.80 |
25.28 |
Grade 1—after 12 months |
971.70 |
25.57 |
Grade 2 |
980.30 |
25.80 |
Grade 3 |
1008.20 |
26.53 |
Grade 4 |
1038.00 |
27.32 |
Warehouse/distribution worker |
|
|
Grade 1—on commencement |
949.20 |
24.98 |
Grade 1—after 3 months |
960.80 |
25.28 |
Grade 1—after 12 months |
971.70 |
25.57 |
Grade 2 |
980.30 |
25.80 |
Grade 3 |
1008.20 |
26.53 |
Grade 4 |
1038.00 |
27.32 |
(b) The following adult employees are not entitled to the minimum rates set out in the table in clause 15.1(a):
(i) a trainee (see clause 15.4—National training wage); and
(ii) an employee receiving a supported wage (see Schedule D—Supported Wage System).
NOTE: See Schedule B—Summary of Hourly Rates of Pay for a summary of hourly rates of pay including overtime and penalty rates.
15.2 Junior employee rates
Junior employees will be entitled to the percentage of the applicable adult weekly rate (or in the case of part-time or casual employees, the hourly rate) for their classification as follows:
Age |
% of adult rate |
Under 17 years of age |
50 |
At 17 years |
60 |
At 18 years |
80 |
At 19 years |
100 |
For employees who are eligible for a supported wage, see Schedule D—Supported Wage System.
(a) Schedule E to the Miscellaneous Award 2020 sets out minimum wage rates and conditions for employees undertaking traineeships.
[15.4(b) varied by PR729328, PR740753, PR762178, PR773956 ppc 01Jul24]
(b) This award incorporates the terms of Schedule E to the Miscellaneous Award 2020 as at 1 July 2024. Provided that any reference to “this award” in Schedule E to the Miscellaneous Award 2020 is to be read as referring to the Pharmaceutical Industry Award 2020 and not the Miscellaneous Award 2020.
(a) An employee engaged on duties carrying a higher pay rate than that for their ordinary classification must be paid the higher pay rate as follows:
Period on higher duties |
Period of payment at higher pay rate |
Up to 4 hours per day or shift |
4 hours (subject to clause 15.5(b)) |
Over 4 hours per day or shift |
A full day or shift |
Over 20 hours in a week |
A full week |
(b) Provided that for part-time or casual employees whose shift is less than 4 hours, payment will be at the higher rate for the full shift.
NOTE: Regulations 3.33(3) and 3.46(1)(g) of Fair Work Regulations 2009 set out the requirements for pay records and the content of payslips including the requirement to separately identify any allowance paid.
16.3 An employee paid by cash or cheque, must be paid in the employer’s time and if kept waiting for their wages on pay day for more than 15 minutes after the usual time for ceasing work must be paid at overtime rates after that 15 minutes until payment has been received.
16.4 Payment on termination of employment
(i) the employee’s wages under this award for any complete or incomplete pay period up to the end of the day of termination; and
(ii) all other amounts that are due to the employee under this award and the NES.
(b) The requirement to pay wages and other amounts under clause 16.4(a) is subject to further order of the Commission and the employer making deductions authorised by this award or the Act.
NOTE 1: Section 117(2) of the Act provides that an employer must not terminate an employee’s employment unless the employer has given the employee the required minimum period of notice or “has paid” to the employee payment instead of giving notice.
NOTE 2: Clause 16.4(b) allows the Commission to make an order delaying the requirement to make a payment under clause 16.4. For example, the Commission could make an order delaying the requirement to pay redundancy pay if an employer makes an application under section 120 of the Act for the Commission to reduce the amount of redundancy pay an employee is entitled to under the NES.
NOTE 3: State and Territory long service leave laws or long service leave entitlements under section 113 of the Act, may require an employer to pay an employee for accrued long service leave on the day on which the employee’s employment terminates or shortly after.
[Varied by PR729328, PR729513, PR740753, PR740919, PR762178, PR762345, PR773956, PR774124]
17.1 Employers must pay to an employee the allowances the employee is entitled to under clause 17.
NOTE: See Schedule C—Summary of Monetary Allowances for a summary of monetary allowances.
17.2 Wage-related allowances
[17.2(a)(i) varied by PR729328, PR740753, PR762178, PR773956 ppc 01Jul24]
(i) An allowance of $20.54 per week must be paid to an employee appointed by the employer as a first aid officer.
(ii) An employer must appoint, where available, an employee who holds a current St John Ambulance or Red Cross Society first aid certificate to be in charge of first aid in a workplace where no industrial nurse is available.
(iii) An employee, on being requested by the employer to obtain first aid attendant qualifications of St John Ambulance standard or equivalent, must, on attaining such qualifications, be reimbursed by the employer for the cost of approved books/manuals and other approved out-of-pocket expenses associated with attending the first aid course and any subsequent approved refresher courses.
(b) Gentian violet and similar substances
[17.2(b) varied by PR729328, PR740753, PR762178, PR773956 ppc 01Jul24]
An allowance of $0.68 per hour must be paid to an employee while engaged in processing and/or repacking in bulk Gentian Violet, Methylene Blue, Acriflavine or similar substances, with a minimum payment of $2.08 per day.
(c) Chlorpromazine hydrochloride
[17.2(c) varied by PR729328, PR740753, PR762178, PR773956 ppc 01Jul24]
An allowance of $0.57 per hour or part of an hour must be paid to an employee while engaged in granulating and/or tableting and/or coating chlorpromazine hydrochloride or compounding chlorpromazine hydrochloride solution.
[17.2(d) varied by PR729328, PR740753, PR762178, PR773956 ppc 01Jul24]
An allowance of $0.98 per hour or part of an hour must be paid to an employee while the employee is required to work in any area which requires the employee to wear a respirator.
[17.2(e) varied by PR729328, PR740753, PR762178, PR773956 ppc 01Jul24]
An allowance of $2.92 per day or part of a day must be paid to an employee while the employee is required to work in a sterile area.
[17.2(f) varied by PR729328, PR740753, PR762178, PR773956 ppc 01Jul24]
An allowance of $2.92 per day or part of a day must be paid to an employee while the employee is required to work in areas, other than sterile areas, which require the continued wearing of a dust mask.
17.3 Expense-related allowances
[17.3(a)(i) varied by PR729513, PR740919, PR762345, PR774124 ppc 01Jul24]
(i) A meal allowance of $17.92 per meal must be paid to an employee who is required to work overtime for a period exceeding 1.5 hours:
· after the normal time for ending work; or
· after 5.45 pm,
whichever is earlier.
(ii) The allowance is not payable if the employee is provided with an adequate meal from the employer’s canteen.
(iii) If the employee was notified the previous day of the need to work overtime, and the overtime is then not actually worked, the employee is still entitled to the meal allowance.
(b) Clothing and footwear allowance
(i) An employer must supply and clean or reimburse an employee for the purchase and/or cleaning of:
· 2 sets of overalls or other protective clothing per year;
· additional overalls or other protective clothing necessitated by the employee being employed in the handling in bulk of acids or other materials injurious to clothing;
· waterproof boots if the employee is required to work in wet places; and
(ii) Any clothing or footwear supplied by an employer remains the property of the employer.
(iii) Where an employee wants to wear safety footwear that is not required under clause 17.3(b)(i), the employer must reimburse the employee for 50% of the cost of such safety footwear and the reasonably required replacement of such footwear.
[Varied by PR771345]
18.1 Superannuation legislation
[18.1 substituted by PR771345 ppc 09Apr24]
(a) The NES and Superannuation legislation, including the Superannuation Guarantee (Administration) Act 1992 (Cth), the Superannuation Guarantee Charge Act 1992 (Cth), the Superannuation Industry (Supervision) Act 1993 (Cth) and the Superannuation (Resolution of Complaints) Act 1993 (Cth), deal with the superannuation rights and obligations of employers and employees.
(b) The rights and obligations in clause 18 supplement those in superannuation legislation and the NES.
NOTE: Under superannuation legislation:
(a) Individual employees generally have the opportunity to choose their own superannuation fund.
(b) If a new employee does not choose a superannuation fund, the employer must ask the Australian Taxation Office (ATO) whether the employee is an existing member of a stapled superannuation fund and, if stapled fund details are provided by the ATO, make contributions to the stapled fund.
(c) If an employee does not choose a superannuation fund and does not have a stapled fund, the choice of superannuation fund requirements will be satisfied by contributions made to a superannuation fund nominated in the award covering the employee, provided the fund is able to accept contributions for the benefit of the employee.
(d) A fund may not be able to accept contributions for the benefit of an employee if the employee would be a new member of the fund’s MySuper product and the MySuper product is closed to new members because it has failed the performance tests of Australian Prudential Regulation Authority (APRA) for 2 consecutive years.
An employer must make such superannuation contributions to a superannuation fund for the benefit of an employee as will avoid the employer being required to pay the superannuation guarantee charge under superannuation legislation with respect to that employee.
18.3 Voluntary employee contributions
(c) The employer must pay the amount authorised under clauses 18.3(a) or 18.3(b) no later than 28 days after the end of the month in which the deduction authorised under clauses 18.3(a) or 18.3(b) was made.
18.4 Superannuation fund
[18.4 varied by PR771345 ppc 09Apr24]
Unless, to comply with superannuation legislation, the employer is required to make the superannuation contributions provided for in clause 18.2 to another superannuation fund, the employer must make the superannuation contributions provided for in clause 18.2 and pay any amount authorised under clauses 18.3(a) or 18.3(b) to one of the following superannuation funds or its successor, provided that, in respect of new employees, the fund is able to accept new beneficiaries:
(a) LUCRF Super;
(b) AustralianSuper;
(c) CareSuper;
(d) Tasplan;
(e) any superannuation fund to which the employer was making superannuation contributions for the benefit of its employees before 12 September 2008, provided the superannuation fund is an eligible choice fund and is a fund that offers a MySuper product or is an exempt public sector superannuation scheme; or
(f) a superannuation fund or scheme which the employee is a defined benefit member of.
18.5 Absence from work
Subject to the governing rules of the relevant superannuation fund, the employer must also make the superannuation contributions provided for in clause 18.2 and pay the amount authorised under clauses 18.3(a) or 18.3(b):
(a) Paid leave
While the employee is on any paid leave.
(b) Work related injury or illness
For the period of absence from work (subject to a maximum of 52 weeks in total) of the employee due to work related injury or work related illness provided that:
(i) the employee is receiving workers compensation payments or is receiving regular payments directly from the employer in accordance with statutory requirements; and
(ii) the employee remains employed by the employer.
Part 5—Overtime and Penalty Rates
19. Overtime and penalty rates
[Varied by PR723945, PR763274]
(a) For a full-time or casual employee overtime is any time worked outside ordinary hours of work, as defined by clause 13—Ordinary hours of work and rostering.
(b) For a part-time employee, overtime is any time worked in excess of the employee’s hours as agreed in accordance with clauses 10.2 and 10.3.
|
% of minimum hourly rate |
Minimum payment |
|
Day workers |
|
|
|
Monday to Friday working within the times of beginning and ending work but in excess of 8 hours in any one day: |
|
|
|
– first 2 hours |
150 |
– |
|
– after 2 hours |
200 |
– |
|
Shiftworkers |
|
|
|
Monday to Friday working within the times of beginning and ending work but in excess of 8 hours in any one day: |
|
|
|
– first 3 hours |
150 |
– |
|
– after 3 hours |
200 |
– |
|
All employees |
|
|
|
Monday to Friday outside the times of beginning and ending work in any one day: |
|
|
|
– first 2 hours |
150 |
– |
|
– after 2 hours |
200 |
– |
|
Saturday |
|
3 hours |
|
– first 2 hours |
150 |
|
|
– after 2 hours |
200 |
|
|
Sunday all day |
200 |
3 hours |
|
Rostered day off (except where the employee is provided with a day off on a future date – see clause 19.3) |
250 |
– |
|
Public holiday all day |
250 |
|
|
NOTE: See Schedule B—Summary of Hourly Rates of Pay for a summary of overtime and penalty rates.
[New 19.4 inserted by PR723945 ppc 20Nov20]
19.4 The casual loading prescribed by clause 11.1(b) will not be paid for overtime hours worked.
19.5 Time off instead of payment for overtime
[19.4 renumbered as 19.5 by PR723945 ppc 20Nov20]
(a) An employee and employer may agree in writing to the employee taking time off instead of being paid for a particular amount of overtime that has been worked by the employee.
(c) An agreement must state each of the following:
(i) the number of overtime hours to which it applies and when those hours were worked;
(ii) that the employer and employee agree that the employee may take time off instead of being paid for the overtime;
(iv) that any payment mentioned in clause 19.5(c)(iii) must be made in the next pay period following the request.
NOTE: An example of the type of agreement required by clause 19.5 is set out at Schedule E—Agreement for Time Off Instead of Payment for Overtime. There is no requirement to use the form of agreement set out at Schedule E—Agreement for Time Off Instead of Payment for Overtime. An agreement under clause 19.5 can also be made by an exchange of emails between the employee and employer, or by other electronic means.
(d) The period of time off that an employee is entitled to take is the same as the number of overtime hours worked.
EXAMPLE: By making an agreement under clause 19.5 an employee who worked 2 overtime hours is entitled to 2 hours’ time off.
(i) within the period of 6 months after the overtime is worked; and
(ii) at a time or times within that period of 6 months agreed by the employee and employer.
(f) If the employee requests at any time, to be paid for overtime covered by an agreement under clause 19.5 but not taken as time off, the employer must pay the employee for the overtime, in the next pay period following the request, at the overtime rate applicable to the overtime when worked.
(g) If time off for overtime that has been worked is not taken within the period of 6 months mentioned in clause 19.5(e), the employer must pay the employee for the overtime, in the next pay period following those 6 months, at the overtime rate applicable to the overtime when worked.
(h) The employer must keep a copy of any agreement under clause 19.5 as an employee record.
(i) An employer must not exert undue influence or undue pressure on an employee in relation to a decision by the employee to make, or not make, an agreement to take time off instead of payment for overtime.
(j) An employee may, under section 65 of the Act, request to take time off, at a time or times specified in the request or to be subsequently agreed by the employer and the employee, instead of being paid for overtime worked by the employee. If the employer agrees to the request then clause 19.5 will apply, including the requirement for separate written agreements under clause 19.5(b) for overtime that has been worked.
[Note varied by PR763274 ppc 01Aug23]
NOTE: If an employee makes a request under section 65 of the Act for a change in working arrangements, the employer may only refuse that request on reasonable business grounds (see section 65A(3) of the Act).
(k) If, on the termination of the employee’s employment, time off for overtime worked by the employee to which clause 19.5 applies has not been taken, the employer must pay the employee for the overtime at the overtime rate applicable to the overtime when worked.
NOTE: Under section 345(1) of the Act, a person must not knowingly or recklessly make a false or misleading representation about the workplace rights of another person under clause 19.5.
For the purposes of this award:
(a) afternoon shift means any shift finishing after 6.00 pm and at or before midnight;
(b) night shift means any shift finishing after midnight and at or before 7.00 am;
(c) permanent night shift means an employee is required to work:
(i) during a period of engagement on shift, on night shift only; or
(ii) on night shift for a longer period than 4 consecutive weeks; or
(iii) on a night shift which does not rotate or alternate with another shift or with day work so as to give the employee at least one-third of their working time off night shift in each 3-shift cycle;
(iv) non-successive afternoon/night shift means an employee is required to work an afternoon or night shift which does not continue for at least 5 successive afternoons or nights in a 5-day workshop.
20.2 Afternoon and night shift penalty rates
(a) An employee who works on afternoon or night shift must be paid 115% of the minimum hourly rate for the shift.
(b) An employee who works on a non-successive afternoon/night shift must be paid 150% of the minimum hourly rate for the shift.
(c) An employee who is required to work on permanent night shift must, during such engagement, period or cycle, be paid 130% of the minimum hourly rate for all time worked during ordinary working hours on such night shift.
NOTE: See Schedule B—Summary of Hourly Rates of Pay for a summary of hourly rates of pay including shift penalty rates.
Part 6—Leave and Public Holidays
[Varied by PR751085]
21.1 Annual leave is provided for in the NES. Annual leave does not apply to a casual employee.
21.2 Definition of a shiftworker
For the purpose of the additional week of annual leave provided for in section 87(1)(b) of the Act, a shiftworker is a 7 day shiftworker who is regularly rostered to work on Sundays and public holidays.
(a) An employee must be paid for a period of annual leave before the employee goes on leave.
(d) For the purposes of clauses 21.3(b) and 21.3(c), the wages payable to the employee:
(i) include the employee’s ordinary wages, allowances, loadings and penalties paid for all purposes of the award, first aid allowance and any other wages payable under the employee’s contract of employment including any over-award payment; and
(ii) do not include overtime, special rates or any other payment which might have been payable to the employee as a reimbursement for expenses incurred.
NOTE: Where an employee is receiving over-award payments such that the employee’s base rate of pay is higher than the rate specified under this award, the employee is entitled to receive the higher rate while on a period of paid annual leave (see sections 16 and 90 of the Act).
In addition, the employer must pay:
(i) an employee who is a day worker, a loading of 17.5% calculated on the wages set out in clause 21.3(d).
(ii) an employee who have worked on shift work had they not been on leave, the greater of:
· a loading of 17.5% calculated on the wages set out in clause 21.3(d); or
· the penalty rate payments the employee would have received in respect of ordinary hours of work had the employee not been on leave during the relevant period.
21.4 Electronic funds transfer (EFT) payment of annual leave
Despite anything else in clause 21, an employee paid by electronic funds transfer (EFT) may be paid in accordance with their usual pay cycle while on paid annual leave.
21.5 Direction to take annual leave during shutdown
[21.5 renamed and substituted by PR751085 ppc 01May23]
(a) Clause 21.5 applies if an employer:
(i) intends to shut down all or part of its operation for a particular period for the purpose of allowing annual leave to all or the majority of the employees in the enterprise or part concerned (temporary shutdown period); and
(ii) wishes to require affected employees to take paid annual leave during that period.
(c) The employer must give written notice of a temporary shutdown period to any employee who is engaged after the notice is given under clause 21.5(b) and who will be affected by that period, as soon as reasonably practicable after the employee is engaged.
(e) A direction by the employer under clause 21.5(d):
(i) must be in writing; and
(ii) must be reasonable.
(f) The employee must take paid annual leave in accordance with a direction under clause 21.5(d).
(g) In respect of any part of a temporary shutdown period which is not the subject of a direction under clause 21.5(d), an employer and an employee may agree, in writing, for the employee to take leave without pay during that part of the temporary shutdown period.
(h) An employee may take annual leave in advance during a temporary shutdown period in accordance with an agreement under clause 21.10.
(i) In determining the amount of paid annual leave to which an employee has accrued an entitlement, any period of paid annual leave taken in advance by the employee, in accordance with an agreement under clause 21.10, to which an entitlement has not been accrued, is to be taken into account.
(j) Clauses 21.7 to 21.9 do not apply to a period of annual leave that an employee is required to take during a temporary shutdown period in accordance with clause 21.5.
21.6 Payment of accrued annual leave on termination of employment
(a) The NES provides for payment of accrued annual leave upon termination of employment. For the full NES entitlement see section 90(2) of the Act.
(b) Any leave paid out upon termination of employment will be paid at the wages set out in clauses 21.3(d) and 21.3(e).
21.7 Excessive leave accruals: general provision
NOTE: Clauses 21.7 to 21.9 contain provisions, additional to the NES, about the taking of paid annual leave as a way of dealing with the accrual of excessive paid annual leave. See Part 2.2, Division 6 of the Act.
(a) An employee has an excessive leave accrual if the employee has accrued more than 8 weeks’ paid annual leave (or 10 weeks’ paid annual leave for a shiftworker, as defined by clause 21.2).
(c) Clause 21.8 sets out how an employer may direct an employee who has an excessive leave accrual to take paid annual leave.
(d) Clause 21.9 sets out how an employee who has an excessive leave accrual may require an employer to grant paid annual leave requested by the employee.
21.8 Excessive leave accruals: direction by employer that leave be taken
(a) If an employer has genuinely tried to reach agreement with an employee under clause 21.7(b) but agreement is not reached (including because the employee refuses to confer), the employer may direct the employee in writing to take one or more periods of paid annual leave.
(b) However, a direction by the employer under clause 21.8(a):
(i) is of no effect if it would result at any time in the employee’s remaining accrued entitlement to paid annual leave being less than 6 weeks when any other paid annual leave arrangements (whether made under clause 21.7, 21.8 or 21.9 or otherwise agreed by the employer and employee) are taken into account; and
(ii) must not require the employee to take any period of paid annual leave of less than one week; and
(iii) must not require the employee to take a period of paid annual leave beginning less than 8 weeks, or more than 12 months, after the direction is given; and
(iv) must not be inconsistent with any leave arrangement agreed by the employer and employee.
(c) The employee must take paid annual leave in accordance with a direction under clause 21.8(a) that is in effect.
(d) An employee to whom a direction has been given under clause 21.8(a) may request to take a period of paid annual leave as if the direction had not been given.
NOTE 1: Paid annual leave arising from a request mentioned in clause 21.8(d) may result in the direction ceasing to have effect. See clause 21.8(b)(i).
NOTE 2: Under section 88(2) of the Act, the employer must not unreasonably refuse to agree to a request by the employee to take paid annual leave.
21.9 Excessive leave accruals: request by employee for leave
(a) If an employee has genuinely tried to reach agreement with an employer under clause 21.7(b) but agreement is not reached (including because the employer refuses to confer), the employee may give a written notice to the employer requesting to take one or more periods of paid annual leave.
(b) However, an employee may only give a notice to the employer under clause 21.9(a) if:
(i) the employee has had an excessive leave accrual for more than 6 months at the time of giving the notice; and
(ii) the employee has not been given a direction under clause 21.8(a) that, when any other paid annual leave arrangements (whether made under clause 21.7, 21.8 or 21.9 or otherwise agreed by the employer and employee) are taken into account, would eliminate the employee’s excessive leave accrual.
(c) A notice given by an employee under clause 21.9(a) must not:
(i) if granted, result in the employee’s remaining accrued entitlement to paid annual leave being at any time less than 6 weeks when any other paid annual leave arrangements (whether made under clause 21.7, 21.8 or 21.9 or otherwise agreed by the employer and employee) are taken into account; or
(ii) provide for the employee to take any period of paid annual leave of less than one week; or
(iii) provide for the employee to take a period of paid annual leave beginning less than 8 weeks, or more than 12 months, after the notice is given; or
(iv) be inconsistent with any leave arrangement agreed by the employer and employee.
(d) An employee is not entitled to request by a notice under clause 21.9(a) more than 4 weeks’ paid annual leave (or 5 weeks’ paid annual leave for a shiftworker, as defined by clause 21.2) in any period of 12 months.
(e) The employer must grant paid annual leave requested by a notice under clause 21.9(a).
(a) An employer and employee may agree in writing to the employee taking a period of paid annual leave before the employee has accrued an entitlement to the leave.
(b) An agreement must:
(i) state the amount of leave to be taken in advance and the date on which leave is to commence; and
(ii) be signed by the employer and employee and, if the employee is under 18 years of age, by the employee’s parent or guardian.
NOTE: An example of the type of agreement required by clause 21.10 is set out at Schedule F—Agreement to Take Annual Leave in Advance. There is no requirement to use the form of agreement set out at Schedule F—Agreement to Take Annual Leave in Advance.
(c) The employer must keep a copy of any agreement under clause 21.10 as an employee record.
(d) If, on the termination of the employee’s employment, the employee has not accrued an entitlement to all of a period of paid annual leave already taken in accordance with an agreement under clause 21.10, the employer may deduct from any money due to the employee on termination an amount equal to the amount that was paid to the employee in respect of any part of the period of annual leave taken in advance to which an entitlement has not been accrued.
21.11 Cashing out of annual leave
(a) Paid annual leave must not be cashed out except in accordance with an agreement under clause 21.11.
(b) Each cashing out of a particular amount of paid annual leave must be the subject of a separate agreement under clause 21.11.
(c) An employer and an employee may agree in writing to the cashing out of a particular amount of accrued paid annual leave by the employee.
(d) An agreement under clause 21.11 must state:
(i) the amount of leave to be cashed out and the payment to be made to the employee for it; and
(ii) the date on which the payment is to be made.
(e) An agreement under clause 21.11 must be signed by the employer and employee and, if the employee is under 18 years of age, by the employee’s parent or guardian.
(f) The payment must not be less than the amount that would have been payable had the employee taken the leave at the time the payment is made.
(g) An agreement must not result in the employee’s remaining accrued entitlement to paid annual leave being less than 4 weeks.
(h) The maximum amount of accrued paid annual leave that may be cashed out in any period of 12 months is 2 weeks.
(i) The employer must keep a copy of any agreement under clause 21.11 as an employee record.
NOTE 1: Under section 344 of the Act, an employer must not exert undue influence or undue pressure on an employee to make, or not make, an agreement under clause 21.11.
NOTE 2: Under section 345(1) of the Act, a person must not knowingly or recklessly make a false or misleading representation about the workplace rights of another person under clause 21.11.
NOTE 3: An example of the type of agreement required by clause 21.11 is set out at Schedule G—Agreement to Cash Out Annual Leave. There is no requirement to use the form of agreement set out at Schedule G—Agreement to Cash Out Annual Leave.
22. Personal/carer’s leave and compassionate leave
Personal/carer’s leave and compassionate leave are provided for in the NES.
23. Parental leave and related entitlements
[23 varied by PR763274 ppc 01Aug23]
Parental leave and related entitlements are provided for in the NES.
NOTE: Disputes about requests for extensions to unpaid parental leave may be dealt with under clause 29—Dispute resolution and/or under section 76B of the Act.
Community service leave is provided for in the NES.
25. Family and domestic violence leave
[25—Unpaid family and domestic violence leave renamed and substituted by PR750518 ppc 15Mar23]
NOTE 1: Information provided to employers concerning an employee’s experience of family and domestic violence is sensitive and if mishandled can have adverse consequences for the employee. Employers are subject to confidentiality requirements regarding the handling of this information under section 106C of the Act and requirements as to what can be reported on payslips pursuant to regulations 3.47 and 3.48 of the Fair Work Regulations 2009.
NOTE 2: Depending upon the circumstances, evidence that would satisfy a reasonable person of the employee’s need to take family and domestic violence leave may include a document issued by the police service, a court or family violence support service, or a statutory declaration.
[Varied by PR747377]
26.1 Public holidays are provided for in the NES.
26.2 Where an employee works on a public holiday, they will be paid in accordance with clause 19.2.
26.3 Substitution of public holidays by agreement
(a) An employer and employee may agree to substitute another day for a day that would otherwise be a public holiday under the NES.
(b) An employer and employee may agree to substitute another part-day for a part-day that would otherwise be a part-day public holiday under the NES.
[26.4 deleted by PR747377 ppc 14Nov22]
Part 7—Workplace Delegates, Consultation and Dispute Resolution
[Part 7—Consultation and Dispute Resolution renamed by PR774781 from 01Jul24]
26A. Workplace delegates’ rights
[26A inserted by PR774781 from 01Jul24]
26A.1 Clause 26A provides for the exercise of the rights of workplace delegates set out in section 350C of the Act.
NOTE: Under section 350C(4) of the Act, the employer is taken to have afforded a workplace delegate the rights mentioned in section 350C(3) if the employer has complied with clause 26A.
26A.2 In clause 26A:
(a) employer means the employer of the workplace delegate;
(b) delegate’s organisation means the employee organisation in accordance with the rules of which the workplace delegate was appointed or elected; and
(c) eligible employees means members and persons eligible to be members of the delegate’s organisation who are employed by the employer in the enterprise.
26A.3 Before exercising entitlements under clause 26A, a workplace delegate must give the employer written notice of their appointment or election as a workplace delegate. If requested, the workplace delegate must provide the employer with evidence that would satisfy a reasonable person of their appointment or election.
26A.4 An employee who ceases to be a workplace delegate must give written notice to the employer within 14 days.
26A.5 Right of representation
A workplace delegate may represent the industrial interests of eligible employees who wish to be represented by the workplace delegate in matters including:
(a) consultation about major workplace change;
(b) consultation about changes to rosters or hours of work;
(c) resolution of disputes;
(d) disciplinary processes;
(e) enterprise bargaining where the workplace delegate has been appointed as a bargaining representative under section 176 of the Act or is assisting the delegate’s organisation with enterprise bargaining; and
(f) any process or procedure within an award, enterprise agreement or policy of the employer under which eligible employees are entitled to be represented and which concerns their industrial interests.
26A.6 Entitlement to reasonable communication
(a) A workplace delegate may communicate with eligible employees for the purpose of representing their industrial interests under clause 26A.5. This includes discussing membership of the delegate’s organisation and representation with eligible employees.
(b) A workplace delegate may communicate with eligible employees during working hours or work breaks, or before or after work.
26A.7 Entitlement to reasonable access to the workplace and workplace facilities
(a) The employer must provide a workplace delegate with access to or use of the following workplace facilities:
(i) a room or area to hold discussions that is fit for purpose, private and accessible by the workplace delegate and eligible employees;
(ii) a physical or electronic noticeboard;
(iii) electronic means of communication ordinarily used in the workplace by the employer to communicate with eligible employees and by eligible employees to communicate with each other, including access to Wi-Fi;
(iv) a lockable filing cabinet or other secure document storage area; and
(v) office facilities and equipment including printers, scanners and photocopiers.
(b) The employer is not required to provide access to or use of a workplace facility under clause 26A.7(a) if:
(i) the workplace does not have the facility;
(ii) due to operational requirements, it is impractical to provide access to or use of the facility at the time or in the manner it is sought; or
(iii) the employer does not have access to the facility at the enterprise and is unable to obtain access after taking reasonable steps.
26A.8 Entitlement to reasonable access to training
Unless the employer is a small business employer, the employer must provide a workplace delegate with access to up to 5 days of paid time during normal working hours for initial training and at least one day each subsequent year, to attend training related to representation of the industrial interests of eligible employees, subject to the following conditions:
(a) In each year commencing 1 July, the employer is not required to provide access to paid time for training to more than one workplace delegate per 50 eligible employees.
(b) The number of eligible employees will be determined on the day a delegate requests paid time to attend training, as the number of eligible employees who are:
(i) full-time or part-time employees; or
(ii) regular casual employees.
(c) Payment for a day of paid time during normal working hours is payment of the amount the workplace delegate would have been paid for the hours the workplace delegate would have been rostered or required to work on that day if the delegate had not been absent from work to attend the training.
(d) The workplace delegate must give the employer not less than 5 weeks’ notice (unless the employer and delegate agree to a shorter period of notice) of the dates, subject matter, the daily start and finish times of the training, and the name of the training provider.
(e) If requested by the employer, the workplace delegate must provide the employer with an outline of the training content.
(f) The employer must advise the workplace delegate not less than 2 weeks from the day on which the training is scheduled to commence, whether the workplace delegate’s access to paid time during normal working hours to attend the training has been approved. Such approval must not be unreasonably withheld.
(g) The workplace delegate must, within 7 days after the day on which the training ends, provide the employer with evidence that would satisfy a reasonable person of their attendance at the training.
26A.9 Exercise of entitlements under clause 26A
(a) A workplace delegate’s entitlements under clause 26A are subject to the conditions that the workplace delegate must, when exercising those entitlements:
(i) comply with their duties and obligations as an employee;
(ii) comply with the reasonable policies and procedures of the employer, including reasonable codes of conduct and requirements in relation to occupational health and safety and acceptable use of ICT resources;
(iii) not hinder, obstruct or prevent the normal performance of work; and
(iv) not hinder, obstruct or prevent eligible employees exercising their rights to freedom of association.
(b) Clause 26A does not require the employer to provide a workplace delegate with access to electronic means of communication in a way that provides individual contact details for eligible employees.
(c) Clause 26A does not require an eligible employee to be represented by a workplace delegate without the employee’s agreement.
NOTE: Under section 350A of the Act, the employer must not:
(a) unreasonably fail or refuse to deal with a workplace delegate; or
(b) knowingly or recklessly make a false or misleading representation to a workplace delegate; or
(c) unreasonably hinder, obstruct or prevent the exercise of the rights of a workplace delegate under the Act or clause 26A.
27. Consultation about major workplace change
27.1 If an employer makes a definite decision to make major changes in production, program, organisation, structure or technology that are likely to have significant effects on employees, the employer must:
(a) give notice of the changes to all employees who may be affected by them and their representatives (if any); and
(b) discuss with affected employees and their representatives (if any):
(i) the introduction of the changes; and
(ii) their likely effect on employees; and
(iii) measures to avoid or reduce the adverse effects of the changes on employees; and
(c) commence discussions as soon as practicable after a definite decision has been made.
27.2 For the purposes of the discussion under clause 27.1(b), the employer must give in writing to the affected employees and their representatives (if any) all relevant information about the changes including:
(a) their nature; and
(b) their expected effect on employees; and
(c) any other matters likely to affect employees.
27.3 Clause 27.2 does not require an employer to disclose any confidential information if its disclosure would be contrary to the employer’s interests.
27.4 The employer must promptly consider any matters raised by the employees or their representatives about the changes in the course of the discussion under clause 27.1(b).
27.5 In clause 27 significant effects, on employees, includes any of the following:
(a) termination of employment; or
(b) major changes in the composition, operation or size of the employer’s workforce or in the skills required; or
(c) loss of, or reduction in, job or promotion opportunities; or
(d) loss of, or reduction in, job tenure; or
(e) alteration of hours of work; or
(f) the need for employees to be retrained or transferred to other work or locations; or
(g) job restructuring.
27.6 Where this award makes provision for alteration of any of the matters defined at clause 27.5, such alteration is taken not to have significant effect.
28. Consultation about changes to rosters or hours of work
28.1 Clause 28 applies if an employer proposes to change the regular roster or ordinary hours of work of an employee, other than an employee whose working hours are irregular, sporadic or unpredictable.
28.3 For the purpose of the consultation, the employer must:
(a) provide to the employees and representatives mentioned in clause 28.2 information about the proposed change (for example, information about the nature of the change and when it is to begin); and
28.4 The employer must consider any views given under clause 28.3(b).
28.5 Clause 28 is to be read in conjunction with any other provisions of this award concerning the scheduling of work or the giving of notice.
[Varied by PR763274, PR777299, PR778040]
29.1 Clause 29 sets out the procedures to be followed if a dispute arises about a matter under this award or in relation to the NES.
29.3 If the dispute is not resolved through discussion as mentioned in clause 29.2, the parties to the dispute must then try to resolve it in a timely manner at the workplace through discussion between the employee or employees concerned and more senior levels of management, as appropriate.
29.4 If the dispute is unable to be resolved at the workplace and all appropriate steps have been taken under clauses 29.2 and 29.3, a party to the dispute may refer it to the Fair Work Commission.
29.6 If the dispute remains unresolved, the Fair Work Commission may use any method of dispute resolution that it is permitted by the Act to use and that it considers appropriate for resolving the dispute.
29.7 A party to the dispute may appoint a person, organisation or association to support and/or represent them in any discussion or process under clause 29.
29.8 While procedures are being followed under clause 29 in relation to a dispute:
(a) work must continue in accordance with this award and the Act; and
(b) an employee must not unreasonably fail to comply with any direction given by the employer about performing work, whether at the same or another workplace, that is safe and appropriate for the employee to perform.
29.9 Clause 29.8 is subject to any applicable work health and safety legislation.
[Note 1 and Note 2 inserted by PR763274; deleted by PR778040 from 26Aug24]
[Note inserted by PR778040 from 26Aug24; varied by PR777299 from 27Aug24]
NOTE: In addition to clause 29, the Act contains dispute resolution procedures as follows:
For a dispute about rights under the Act to |
Section |
Request flexible working arrangements |
65B |
Change casual employment status |
66M |
Request an extension to unpaid parental leave |
76B |
Exercise an employee’s right to disconnect |
333N |
Part 8—Termination of Employment and Redundancy
NOTE: The NES sets out requirements for notice of termination by an employer. See sections 117 and 123 of the Act.
30.1 Notice of termination by an employee
(a) Clause 30.1 applies to all employees except those identified in sections 123(1) and 123(3) of the Act.
(b) An employee must give the employer notice of termination in accordance with Table 1—Period of notice of at least the period specified in column 2 according to the period of continuous service of the employee specified in column 1.
Column 1 Employee’s period of continuous service with the employer at the end of the day the notice is given |
Column 2 Period of notice |
Not more than 1 year |
1 week |
More than 1 year but not more than 3 years |
2 weeks |
More than 3 years but not more than 5 years |
3 weeks |
More than 5 years |
4 weeks |
NOTE: The notice of termination required to be given by an employee is the same as that required of an employer except that the employee does not have to give additional notice based on the age of the employee.
(c) In clause 30.1(b) continuous service has the same meaning as in section 117 of the Act.
(d) If an employee who is at least 18 years old does not give the period of notice required under clause 30.1(b), then the employer may deduct from wages due to the employee under this award an amount that is no more than one week’s wages for the employee.
(e) If the employer has agreed to a shorter period of notice than that required under clause 30.1(b), then no deduction can be made under clause 30.1(d).
(f) Any deduction made under clause 30.1(d) must not be unreasonable in the circumstances.
(a) Where an employer has given notice of termination to an employee, the employee must be allowed time off without loss of pay of up to one day for the purpose of seeking other employment.
(b) The time off under clause 30.2 is to be taken at times that are convenient to the employee after consultation with the employer.
NOTE: Redundancy pay is provided for in the NES. See sections 119 to 123 of the Act.
31.1 Transfer to lower paid duties on redundancy
(a) Clause 31.1 applies if, because of redundancy, an employee is transferred to new duties to which a lower ordinary rate of pay applies.
(b) The employer may:
(i) give the employee notice of the transfer of at least the same length as the employee would be entitled to under section 117 of the Act as if it were a notice of termination given by the employer; or
(c) If the employer acts as mentioned in clause 31.1(b)(ii), the employee is entitled to a payment of an amount equal to the difference between the ordinary rate of pay of the employee (inclusive of all-purpose allowances, shift rates and penalty rates applicable to ordinary hours) for the hours of work the employee would have worked in the first role, and the ordinary rate of pay (also inclusive of all-purpose allowances, shift rates and penalty rates applicable to ordinary hours) of the employee in the second role for the period for which notice was not given.
31.2 Employee leaving during redundancy notice period
(a) An employee given notice of termination in circumstances of redundancy may terminate their employment during the minimum period of notice prescribed by section 117(3) of the Act.
(b) The employee is entitled to receive the benefits and payments they would have received under clause 31 or under sections 119 to 123 of the Act had they remained in employment until the expiry of the notice.
(c) However, the employee is not entitled to be paid for any part of the period of notice remaining after the employee ceased to be employed.
31.3 Job search entitlement
(a) Where an employer has given notice of termination to an employee in circumstances of redundancy, the employee must be allowed time off without loss of pay of up to one day each week of the minimum period of notice prescribed by section 117(3) of the Act for the purpose of seeking other employment.
(b) If an employee is allowed time off without loss of pay of more than one day under clause 31.3(a), the employee must, at the request of the employer, produce proof of attendance at an interview.
(c) A statutory declaration is sufficient for the purpose of clause 31.3(b).
(d) An employee who fails to produce proof when required under clause 31.3(b) is not entitled to be paid for the time off.
(e) This entitlement applies instead of clause 30.2.
Schedule A—Classification Definitions
For the purposes of this award, the classification definitions are as follows:
A.1 Manufacturing/production workers
A.1.1 Manufacturing/production worker grade 1
(a) Points of entry
New employee.
(b) Definition
An employee who works under direct supervision and receives detailed instructions.
(c) Skills/duties
(i) Responsible for the quality of their own work.
(ii) Works in a team environment.
(iii) Undertakes duties in a safe and responsible manner.
(iv) Exercises discretion within their level of skills and training.
(v) Possesses basic interpersonal, communication and numeracy skills.
(d) Indicative tasks
(i) Basic packaging operations either manually or with the assistance of power-operated machinery.
(ii) Correcting packaging components and minor feed problems.
(iii) Loading/unloading components and product on lines.
(iv) Engaged in cleaning machinery or in the capacity of floorpersons or cleaners.
(v) Manufacturing product and/or operating plant.
(vi) Basic VDU operation for inquiry purposes and data processing systems.
(e) Promotional criteria
An employee remains at this grade until they are capable of effectively performing through assessment or appropriate certification the tasks required of this grade so as to enable them to progress to the next grade as a position becomes available.
A.1.2 Manufacturing/production worker grade 2
(a) Points of entry
(i) Previously a Manufacturing/production worker grade 1; or
(ii) Proven and demonstrated skills to the level required of this grade.
(b) Definition
An employee working under routine supervision.
(c) Skills/duties
(i) Able to work from instructions and procedures.
(ii) Responsible for the quality of their own work.
(iii) Possesses sound interpersonal, communication and numeracy skills.
(d) Indicative tasks
(i) Operating and basic setting of a range of packaging machinery.
(ii) Operating and basic setting of tablet, capsule, liquids, powders, filling, etc. machinery.
(iii) Operating plant or manufacture of product.
(iv) Use of tools and equipment related to duties.
(v) VDU operation (including input/data processing systems).
(vi) Responsible for raw material, product in process or finished packed stock sampling, and related recording, checking and quarantine release procedures.
(e) Promotional criteria
An employee remains at this grade until they are capable of effectively performing through assessment or appropriate certification the tasks required of this grade so as to enable them to progress to the next grade as a position becomes available.
A.1.3 Manufacturing/production worker grade 3
(a) Points of entry
(i) Previously a Manufacturing/production worker grade 2; or
(ii) Proven and demonstrated skills (including as appropriate, appropriate certification) to the level required of this grade.
(b) Definition
An employee working under limited supervision.
(c) Skills/duties
(i) Understands and is responsible for quality control standards, subject to limited supervision.
(ii) Possesses an advanced level of interpersonal and communication skills.
(iii) Has sound working knowledge of all manufacturing/production duties performed at grades below this grade and exercises discretion within the scope of this grade.
(iv) Is competent to perform one or more of the tasks/duties described for a Manufacturing/production worker grade 2 at an advanced level.
(d) Indicative tasks
(i) Enforcing good manufacturing practices and adhering to standard operation procedures.
(ii) Checking a job onto line and checking materials, products, procedures and workplace housekeeping, etc.
(iii) Responsible for the supervision and conduct of the work of up to 10 employees.
(e) Promotional criteria
An employee remains at this grade until they are capable of effectively performing through assessment or appropriate certification the tasks required of this grade so as to enable them to progress to the next grade as a position becomes available.
A.1.4 Manufacturing/production worker grade 4
(a) Points of entry
(i) Previously a Manufacturing/production worker grade 3; or
(ii) Proven and demonstrated skills (including as appropriate, appropriate certification) to the level required of this grade.
(b) Definition
An employee who has substantial relevant knowledge of their employer’s business.
(c) Skills/duties
(i) Implements quality control techniques and procedures.
(ii) Understands and is responsible for supervising all work procedures for a specific manufacturing or production unit or associated function.
(iii) Has highly developed interpersonal and communication skills.
(iv) Ability to supervise and provide direction and guidance to other employees, including the ability to assist in the provision of on-the-job training, induction, employee selection, safety and disciplinary procedures.
(v) Exercises discretion within the scope of this grade.
(d) Indicative tasks
(i) Liaising with management, suppliers and interrelated departments with respect to manufacturing or production operations as appropriate.
(ii) Detailing and coordinating activities of other employees or responsible for the supervision and conduct of work of in excess of 10 employees.
(iii) Production planning.
(iv) Maintaining control of information related to raw materials, product-in-process packaging materials, finished product or packed stock, and responsible for the preparation of regular reports related to their units.
A.2 Warehouse/distribution workers
A.2.1 Warehouse/distribution worker grade 1
(a) Points of entry
New employee.
(b) Definition
An employee who works under direct supervision and receives detailed instructions.
(c) Skills/duties
(i) Responsible for the quality of their own work.
(ii) Works in a team environment.
(iii) Undertakes duties in a safe and responsible manner.
(iv) Exercises discretion within their level of skills and training.
(v) Possesses basic interpersonal, numeracy and communication skills.
(d) Indicative tasks
(i) Storing and packing of goods and materials in accordance with appropriate procedures and/or regulations.
(ii) Preparation and receipt of appropriate documentation including liaison with suppliers.
(iii) Allocating and retrieving goods from specific warehouse areas.
(iv) Basic VDU operation for inquiry purposes and other data processing systems.
(v) Periodic housekeeping and stock-checks.
(vi) Use of non-licensed material handling equipment.
(e) Promotional criteria
An employee remains at this grade until they are capable of effectively performing through assessment or appropriate certificate the tasks required of this grade so as to enable them to progress to the next grade as a position becomes available.
A.2.2 Warehouse/distribution worker grade 2
(a) Points of entry
(i) Previously a Warehouse/distribution worker grade 1; or
(ii) Proven and demonstrated skills (including as appropriate, appropriate certification) to the level required of this grade.
(b) Definition
An employee working under routine supervision.
(c) Skills/duties
(i) Able to work from instructions and procedures.
(ii) Able to co-ordinate work in a team environment under routine supervision.
(iii) Responsible for the quality of their own work.
(iv) Possesses sound interpersonal, numeracy and communication skills.
(d) Indicative tasks
(i) Licensed operation of all appropriate materials handling equipment.
(ii) Use of tools and equipment within the warehouse (basic non-trades maintenance).
(iii) VDU operation (including input/data processing systems).
(e) Promotional criteria
An employee remains at this grade until they are capable of effectively performing through assessment or appropriate certification the tasks required of this grade so as to enable them to progress to the next grade as a position becomes available.
A.2.3 Warehouse/distribution worker grade 3
(a) Points of entry
(i) Previously a Warehouse/distribution worker grade 2; or
(ii) Proven and demonstrated skills (including as appropriate, appropriate certification) to the level required of this grade.
(b) Definition
An employee working under limited supervision.
(c) Skills/duties
(i) Understands and is responsible for quality control standards, subject to limited supervision.
(ii) Possesses an advanced level of interpersonal and communication skills.
(iii) Competent keyboard skills.
(iv) Sound working knowledge of all warehousing/stores duties performed at grades below this grade and exercises discretion within scope of this grade.
(v) May perform work requiring minimal supervision either individually or in a team environment.
(d) Indicative tasks
(i) Use of a VDU for purposes such as the maintenance of a deposit storage system, information input/data retrieval, etc.
(ii) Operation of all materials handling equipment under licence.
(iii) Development and refinement of store layout including proper location of goods and their receipt and despatch.
(iv) Responsible for the supervision and conduct of the work of up to 10 employees.
(e) Promotional criteria
An employee remains at this grade until they are capable of effectively performing through assessment or appropriate certification the tasks required of this grade so as to enable them to progress to the next grade as a position becomes available.
A.2.4 Warehouse/distribution worker grade 4
(a) Points of entry
(i) Previously a Warehouse/distribution worker grade 3; or
(ii) Proven and demonstrated skills to the level required of this grade.
(b) Definition
An employee who has substantial relevant knowledge of their employer’s business.
(c) Skills/duties
(i) Implements quality control techniques and procedures.
(ii) Understands and is responsible for a warehouse or large section of a warehouse.
(iii) Has highly developed interpersonal and communication skills.
(iv) Ability to supervise and provide direction and guidance to other employees including the ability to assist in the provision of on-the-job training, induction, employee selection, safety and disciplinary procedures.
(v) Exercises discretion within the scope of this grade.
(vi) Exercises skills attained through the successful completion of an appropriate warehouse certificate and is competent to perform one or more of the following tasks or combination thereof:
· Liaising with management, suppliers and customers and interrelated departments with respect to stores operations.
· Detailing and co-ordinating activities of other storeworkers or responsible for the supervision and conduct of work of in excess of 10 employees.
· Maintaining control registers including inventory control and being responsible for the preparation and reconciliation of regular reports of stock movement, despatches, etc.
Schedule B—Summary of Hourly Rates of Pay
[Varied by PR729328, PR740753, PR762178, PR773956]
B.1 Full-time and part-time employees—day workers—ordinary and penalty rates
[B.1 varied by PR729328, PR740753, PR762178, PR773956 ppc 01Jul24]
Employee classification |
Monday to Friday |
RDO – all day1 |
Public holiday |
|
% of minimum hourly rate |
||
|
100% |
250% |
250% |
|
$ |
$ |
$ |
Manufacturing/production worker |
|
|
|
Grade 1—on commencement |
24.98 |
62.45 |
62.45 |
Grade 1—after 3 months |
25.28 |
63.20 |
63.20 |
Grade 1—after 12 months |
25.57 |
63.93 |
63.93 |
Grade 2 |
25.80 |
64.50 |
64.50 |
Grade 3 |
26.53 |
66.33 |
66.33 |
Grade 4 |
27.32 |
68.30 |
68.30 |
Warehouse/distribution worker |
|
|
|
Grade 1—on commencement |
24.98 |
62.45 |
62.45 |
Grade 1—after 3 months |
25.28 |
63.20 |
63.20 |
Grade 1—after 12 months |
25.57 |
63.93 |
63.93 |
Grade 2 |
25.80 |
64.50 |
64.50 |
Grade 3 |
26.53 |
66.33 |
66.33 |
Grade 4 |
27.32 |
68.30 |
68.30 |
1 Rate for work performed on a rostered day off if the employee has not been provided with a day off on a future date, in accordance with clause 19.3.
B.2 Full-time and part-time employees—day workers—overtime rates
[B.2 varied by PR729328, PR740753, PR762178, PR773956 ppc 01Jul24]
Monday to Friday1 – first 2 hours |
Monday to Friday1 – after 2 hours |
Saturday – first 2 hours |
Saturday – after 2 hours |
Sunday – all day |
RDO – all day2 |
Public holiday – all day |
|
% of minimum hourly rate |
|||||||
150% |
200% |
150% |
200% |
200% |
250% |
250% |
|
$ |
$ |
$ |
$ |
$ |
$ |
$ |
|
Manufacturing/production worker |
|
|
|
|
|
|
|
Grade 1—on commencement |
37.47 |
49.96 |
37.47 |
49.96 |
49.96 |
62.45 |
62.45 |
Grade 1—after 3 months |
37.92 |
50.56 |
37.92 |
50.56 |
50.56 |
63.20 |
63.20 |
Grade 1—after 12 months |
38.36 |
51.14 |
38.36 |
51.14 |
51.14 |
63.93 |
63.93 |
Grade 2 |
38.70 |
51.60 |
38.70 |
51.60 |
51.60 |
64.50 |
64.50 |
Grade 3 |
39.80 |
53.06 |
39.80 |
53.06 |
53.06 |
66.33 |
66.33 |
Grade 4 |
40.98 |
54.64 |
40.98 |
54.64 |
54.64 |
68.30 |
68.30 |
Warehouse/distribution worker |
|
|
|
|
|
|
|
Grade 1—on commencement |
37.47 |
49.96 |
37.47 |
49.96 |
49.96 |
62.45 |
62.45 |
Grade 1—after 3 months |
37.92 |
50.56 |
37.92 |
50.56 |
50.56 |
63.20 |
63.20 |
Grade 1—after 12 months |
38.36 |
51.14 |
38.36 |
51.14 |
51.14 |
63.93 |
63.93 |
Grade 2 |
38.70 |
51.60 |
38.70 |
51.60 |
51.60 |
64.50 |
64.50 |
Grade 3 |
39.80 |
53.06 |
39.80 |
53.06 |
53.06 |
66.33 |
66.33 |
Grade 4 |
40.98 |
54.64 |
40.98 |
54.64 |
54.64 |
68.30 |
68.30 |
1 Rate for work performed on Monday to Friday outside the times of beginning and ending work or within the times of beginning and ending work but in excess of 8 hours in any one day, in accordance with clauses 19.1 and 19.2.
2 Rate for work performed on a rostered day off if the employee has not been provided with a day off on a future date, in accordance with clause 19.3.
B.3 Full-time and part-time employees—shiftworkers—ordinary and shift penalty rates
[B.3 varied by PR729328, PR740753, PR762178, PR773956 ppc 01Jul24]
Day |
Afternoon & night shift |
Permanent night shift1 |
Non-successive shifts1 |
RDO – all day2 |
Public holiday |
|
|
% of minimum hourly rate |
|||||
100% |
115% |
130% |
150% |
250% |
250% |
|
$ |
$ |
$ |
$ |
$ |
$ |
|
Manufacturing/production worker |
|
|
|
|
|
|
Grade 1—on commencement |
24.98 |
28.73 |
32.47 |
37.47 |
62.45 |
62.45 |
Grade 1—after 3 months |
25.28 |
29.07 |
32.86 |
37.92 |
63.20 |
63.20 |
Grade 1—after 12 months |
25.57 |
29.41 |
33.24 |
38.36 |
63.93 |
63.93 |
Grade 2 |
25.80 |
29.67 |
33.54 |
38.70 |
64.50 |
64.50 |
Grade 3 |
26.53 |
30.51 |
34.49 |
39.80 |
66.33 |
66.33 |
Grade 4 |
27.32 |
31.42 |
35.52 |
40.98 |
68.30 |
68.30 |
Warehouse/distribution worker |
|
|
|
|
|
|
Grade 1—on commencement |
24.98 |
28.73 |
32.47 |
37.47 |
62.45 |
62.45 |
Grade 1—after 3 months |
25.28 |
29.07 |
32.86 |
37.92 |
63.20 |
63.20 |
Grade 1—after 12 months |
25.57 |
29.41 |
33.24 |
38.36 |
63.93 |
63.93 |
Grade 2 |
25.80 |
29.67 |
33.54 |
38.70 |
64.50 |
64.50 |
Grade 3 |
26.53 |
30.51 |
34.49 |
39.80 |
66.33 |
66.33 |
Grade 4 |
27.32 |
31.42 |
35.52 |
40.98 |
68.30 |
68.30 |
1 Permanent night shift and non-successive shifts are defined in clause 20.1.
2 Rate for work performed on a rostered day off if the employee has not been provided with a day off on a future date, in accordance with clause 19.3.
B.4 Full-time and part-time employees—shiftworkers—overtime rates
[B.4 varied by PR729328, PR740753, PR762178, PR773956 ppc 01Jul24]
Monday to Friday – first 2 hours outside1 or first 3 hours in excess2 |
Monday to Friday – after 2 hours outside1 or after 3 hours in excess2 |
Saturday – first 2 hours |
Saturday – after 2 hours |
Sunday- all day |
RDO – all day3 |
Public holiday – all day |
|
% of minimum hourly rate |
|||||||
150% |
200% |
150% |
200% |
200% |
250% |
250% |
|
$ |
$ |
$ |
$ |
$ |
$ |
$ |
|
Manufacturing/production worker |
|
|
|
|
|
|
|
Grade 1—on commencement |
37.47 |
49.96 |
37.47 |
49.96 |
49.96 |
62.45 |
62.45 |
Grade 1—after 3 months |
37.92 |
50.56 |
37.92 |
50.56 |
50.56 |
63.20 |
63.20 |
Grade 1—after 12 months |
38.36 |
51.14 |
38.36 |
51.14 |
51.14 |
63.93 |
63.93 |
Grade 2 |
38.70 |
51.60 |
38.70 |
51.60 |
51.60 |
64.50 |
64.50 |
Grade 3 |
39.80 |
53.06 |
39.80 |
53.06 |
53.06 |
66.33 |
66.33 |
Grade 4 |
40.98 |
54.64 |
40.98 |
54.64 |
54.64 |
68.30 |
68.30 |
Warehouse/distribution worker |
|
|
|
|
|
|
|
Grade 1—on commencement |
37.47 |
49.96 |
37.47 |
49.96 |
49.96 |
62.45 |
62.45 |
Grade 1—after 3 months |
37.92 |
50.56 |
37.92 |
50.56 |
50.56 |
63.20 |
63.20 |
Grade 1—after 12 months |
38.36 |
51.14 |
38.36 |
51.14 |
51.14 |
63.93 |
63.93 |
Grade 2 |
38.70 |
51.60 |
38.70 |
51.60 |
51.60 |
64.50 |
64.50 |
Grade 3 |
39.80 |
53.06 |
39.80 |
53.06 |
53.06 |
66.33 |
66.33 |
Grade 4 |
40.98 |
54.64 |
40.98 |
54.64 |
54.64 |
68.30 |
68.30 |
1 Rate for work performed on Monday to Friday outside the times of beginning and ending work – first 2 hours or after 2 hours, in accordance with clauses 19.1 and 19.2.
2 Rate for work performed on Monday to Friday within the times of beginning and ending work but in excess of 8 hours in any one day – first 3 hours or after 3 hours, in accordance with clauses 19.1 and 19.2.
3 Rate for work performed on a rostered day off if the employee has not been provided with a day off on a future date, in accordance with clause 19.3.
B.5 Casual employees—dayworkers—ordinary and penalty rates
[B.5 varied by PR729328, PR740753, PR762178, PR773956 ppc 01Jul24]
|
Monday to Friday |
Public holiday |
|
% of minimum hourly rate |
|
|
125% |
275% |
|
$ |
$ |
Manufacturing/production worker |
|
|
Grade 1—on commencement |
31.23 |
68.70 |
Grade 1—after 3 months |
31.60 |
69.52 |
Grade 1—after 12 months |
31.96 |
70.32 |
Grade 2 |
32.25 |
70.95 |
Grade 3 |
33.16 |
72.96 |
Grade 4 |
34.15 |
75.13 |
Warehouse/distribution worker |
|
|
Grade 1—on commencement |
31.23 |
68.70 |
Grade 1—after 3 months |
31.60 |
69.52 |
Grade 1—after 12 months |
31.96 |
70.32 |
Grade 2 |
32.25 |
70.95 |
Grade 3 |
33.16 |
72.96 |
Grade 4 |
34.15 |
75.13 |
B.6 Casual employees—shiftworkers—ordinary and penalty rates
[B.6 varied by PR729328, PR740753, PR762178, PR773956 ppc 01Jul24]
Day |
Afternoon & night shift |
Permanent night shift1 |
Non-successive shifts1 |
Public holiday |
|
|
% of minimum hourly rate |
||||||
125% |
140% |
155% |
175% |
275% |
|
|
$ |
$ |
$ |
$ |
$ |
|
|
Manufacturing/production worker |
|
|
|
|
|
|
Grade 1—on commencement |
31.23 |
34.97 |
38.72 |
43.72 |
68.70 |
|
Grade 1—after 3 months |
31.60 |
35.39 |
39.18 |
44.24 |
69.52 |
|
Grade 1—after 12 months |
31.96 |
35.80 |
39.63 |
44.75 |
70.32 |
|
Grade 2 |
32.25 |
36.12 |
39.99 |
45.15 |
70.95 |
|
Grade 3 |
33.16 |
37.14 |
41.12 |
46.43 |
72.96 |
|
Grade 4 |
34.15 |
38.25 |
42.35 |
47.81 |
75.13 |
|
Warehouse/distribution worker |
|
|
|
|
|
|
Grade 1—on commencement |
31.23 |
34.97 |