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Dry Cleaning and Laundry Industry Award 2020
This Fair Work Commission consolidated modern award incorporates all amendments up to and including 27 August 2024 (PR777330 and PR778069).
Clause(s) affected by the most recent variation(s):
11—Casual employees
15A—Employee right to disconnect
34—Dispute resolution
Table of Contents
[Varied by PR746868, PR747416, PR750459, PR774820, PR778069]
15. Ordinary hours of work—shiftworkers in laundry workplaces................................... 13
Part 1—Application and Operation of this Award
1. Title and commencement
1.1 This award is the Dry Cleaning and Laundry Industry Award 2020.
1.3 A variation to this award does not affect any right, privilege, obligation or liability that a person acquired, accrued or incurred under the award as it existed prior to that variation.
[Varied by PR733843, PR774820, PR777330]
In this award, unless the contrary intention appears:
Act means the Fair Work Act 2009 (Cth).
adult apprentice means an apprentice who is 21 years of age or over at the commencement of their apprenticeship.
[Definition of casual employee inserted by PR733843 from 27Sep21; varied by PR777330 from 27Aug24]
casual employee has the meaning given by section 15A of the Act.
NOTE: Section 15A of the Act was amended with effect from 26 August 2024. Under clause 102(3) of Schedule 1 to the Act, an existing employee who was a casual employee of an employer under section 15A as it was immediately before that date is taken to be a casual employee of the employer for the purposes of section 15A after that date.
defined benefit member has the meaning given by the Superannuation Guarantee (Administration) Act 1992 (Cth).
dry cleaning and laundry industry has the meaning given in clause 4.2.
employee means national system employee within the meaning of the Act.
[Definition of employee organisation inserted by PR774820 from 01Jul24]
employee organisation has the meaning given by section 12 of Act.
employer means national system employer within the meaning of the Act.
[Definition of enterprise inserted by PR774820 from 01Jul24]
enterprise has the meaning given by section 12 of the Act.
exempt public sector superannuation scheme has the meaning given by the Superannuation Industry (Supervision) Act 1993 (Cth).
foul laundry means laundry that contains human excreta.
MySuper product has the meaning given by the Superannuation Industry (Supervision) Act 1993 (Cth).
NES means the National Employment Standards as contained in sections 59 to 131 of the Act.
on-hire means the on-hire of an employee by their employer to a client, where such employee works under the general guidance and instruction of the client or a representative of the client.
[Definition of regular casual employee inserted by PR733843 from 27Sep21]
regular casual employee has the meaning given by section 12 of the Act.
[Definition of small business employer inserted by PR774820 from 01Jul24]
small business employer has the meaning given by section 23 of the Act.
standard rate means the minimum weekly rate for a Dry cleaning employee Level 5 in clause 18.1(a).
[Definition of workplace delegate inserted by PR774820 from 01Jul24]
workplace delegate has the meaning given by section 350C(1) of the Act.
3. The National Employment Standards and this award
3.1 The National Employment Standards (NES) and this award contain the minimum conditions of employment for employees covered by this award.
3.2 Where this award refers to a condition of employment provided for in the NES, the NES definition applies.
3.3 The employer must ensure that copies of the award and the NES are available to all employees to whom they apply, either on a notice board which is conveniently located at or near the workplace or through accessible electronic means.
[Varied by PR743453]
4.1 This industry award covers employers throughout Australia in the dry cleaning and laundry industry and their employees in the classifications listed in Schedule A—Dry Cleaning Classification and Schedule B—Laundry Classifications to the exclusion of any other modern award.
4.2 Dry cleaning and laundry industry means the industry of:
(c) performing any operation incidental to the activities in clauses 4.2(a) or 4.2(b) of this definition in dry cleaning, laundry or combined dry cleaning/laundry establishments
[4.3 varied by PR743453 ppc 11Jul22]
4.3 The award does not cover employers covered by the following modern awards:
(a) Cleaning Services Award 2020;
(b) Clerks—Private Sector Award 2020;
(c) General Retail Industry Award 2020;
(d) Health Professionals and Support Services Award 2020;
(e) Hospitality Industry (General) Award 2020; or
(f) Local Government Industry Award 2020.
4.4 This award covers any employer which supplies labour on an on-hire basis in the dry cleaning and laundry industry in respect of on-hire employees in classifications covered by this award, and those on-hire employees, while engaged in the performance of work for a business in that industry. Clause 4.4 operates subject to the exclusions from coverage in this award.
4.5 This award covers employers which provide group training services for apprentices and trainees engaged in the dry cleaning and laundry industry and/or parts of that industry and those apprentices and trainees engaged by a group training service hosted by a company to perform work at a location where the activities described herein are being performed. Clause 4.5 operates subject to the exclusions from coverage in this award.
4.6 This industry award does not cover:
(a) an employee excluded from award coverage by the Act;
(b) employees who are covered by a modern enterprise award, or an enterprise instrument (within the meaning of the Fair Work (Transitional Provisions and Consequential Amendments) Act 2009 (Cth)), or employers in relation to those employees; or
(c) employees who are covered by a State reference public sector modern award, or a State reference public sector transitional award (within the meaning of the Fair Work (Transitional Provisions and Consequential Amendments) Act 2009 (Cth)), or employers in relation to those employees.
4.7 Where an employer is covered by more than one award, an employee of that employer is covered by the award classification which is most appropriate to the work performed by the employee and to the environment in which the employee normally performs the work.
NOTE: Where there is no classification for a particular employee in this award it is possible that the employer and that employee are covered by an award with occupational coverage.
5. Individual flexibility arrangements
5.1 Despite anything else in this award, an employer and an individual employee may agree to vary the application of the terms of this award relating to any of the following in order to meet the genuine needs of both the employee and the employer:
(a) arrangements for when work is performed; or
(b) overtime rates; or
(c) penalty rates; or
(d) allowances; or
(e) annual leave loading.
5.2 An agreement must be one that is genuinely made by the employer and the individual employee without coercion or duress.
5.3 An agreement may only be made after the individual employee has commenced employment with the employer.
5.4 An employer who wishes to initiate the making of an agreement must:
(a) give the employee a written proposal; and
(b) if the employer is aware that the employee has, or reasonably should be aware that the employee may have, limited understanding of written English, take reasonable steps (including providing a translation in an appropriate language) to ensure that the employee understands the proposal.
5.5 An agreement must result in the employee being better off overall at the time the agreement is made than if the agreement had not been made.
5.6 An agreement must do all of the following:
(a) state the names of the employer and the employee; and
(b) identify the award term, or award terms, the application of which is to be varied; and
(c) set out how the application of the award term, or each award term, is varied; and
(d) set out how the agreement results in the employee being better off overall at the time the agreement is made than if the agreement had not been made; and
(e) state the date the agreement is to start.
5.7 An agreement must be:
(a) in writing; and
5.8 Except as provided in clause 5.7(b), an agreement must not require the approval or consent of a person other than the employer and the employee.
5.9 The employer must keep the agreement as a time and wages record and give a copy to the employee.
5.10 The employer and the employee must genuinely agree, without duress or coercion to any variation of an award provided for by an agreement.
5.11 An agreement may be terminated:
(a) at any time, by written agreement between the employer and the employee; or
NOTE: If an employer and employee agree to an arrangement that purports to be an individual flexibility arrangement under this award term and the arrangement does not meet a requirement set out in section 144 then the employee or the employer may terminate the arrangement by giving written notice of not more than 28 days (see section 145 of the Act).
5.12 An agreement terminated as mentioned in clause 5.11(b) ceases to have effect at the end of the period of notice required under that clause.
5.13 The right to make an agreement under clause 5 is additional to, and does not affect, any other term of this award that provides for an agreement between an employer and an individual employee.
6. Requests for flexible working arrangements
[6 substituted by PR763302 ppc 01Aug23]
Requests for flexible working arrangements are provided for in the NES.
NOTE: Disputes about requests for flexible working arrangements may be dealt with under clause 34—Dispute resolution and/or under section 65B of the Act.
7. Facilitative provisions for flexible working practices
7.1 A facilitative provision provides that the standard approach in an award provision may be departed from by agreement between an employer and an individual employee, or an employer and the majority of employees in the enterprise or part of the enterprise concerned.
7.2 Facilitative provisions in this award are contained in the following clauses:
|
Clause |
Provision |
Agreement between an employer and: |
|
14.9 |
Ordinary hours of work—laundry workplaces – substitution of a rostered day off |
An individual |
|
17.2(b) |
Rest breaks |
The majority of employees |
|
23.3 |
Time off instead of payment for overtime |
An individual |
|
24.4 |
Time off instead of payment for work on a Saturday, Sunday or public holiday |
An individual |
|
26.4 |
Annual leave in advance |
An individual |
|
26.5 |
Cashing out of annual leave |
An individual |
Part 2—Types of Employment and Classifications
8.1 Employees under this award will be employed in one of the following categories:
(a) full-time employment;
(b) part-time employment; or
(c) casual employment.
8.2 At the time of engagement an employer must inform each employee in writing of the terms of their engagement and in particular whether they are to be full-time, part‑time or casual. This will then be recorded in the time and wages record of the employee.
9.1 A full-time employee is engaged to work 38 ordinary hours per week.
9.2 Unless otherwise specified in the award, any employee not specifically engaged as being a part-time or casual employee is for all purposes of this award a full-time employee.
(a) is engaged to work less than full-time hours of 38 ordinary hours per week;
(b) has reasonably predictable hours of work; and
(c) receives, on a pro rata basis, equivalent pay and conditions to those of full-time employees who do the same kind of work.
10.3 Any agreed variation to the hours of work will be in writing.
10.5 All time worked in excess of the hours agreed under clause 10.2 or varied under clause 10.3 will be overtime and paid for at the rates prescribed in 23—Overtime.
10.6 A part-time employee under the provisions of clause 10 must be paid for each ordinary hour worked at the minimum hourly rate prescribed for the appropriate classification.
[Varied by PR733843, PR777330]
[11.1 deleted by PR733843 from 27Sep21]
[11.2 deleted by PR733843 from 27Sep21]
[11.3 renumbered as 11.1 by PR733843 from 27Sep21]
11.1 The employment of a casual employee may be terminated with one hour’s notice by either the employer or the employee.
[11.4 renumbered as 11.2 by PR733843 from 27Sep21]
[11.5 renumbered as 11.3 by PR733843 from 27Sep21]
11.3 The casual loading is paid instead of annual leave, paid personal/carer’s leave, notice of termination, redundancy benefits and the other attributes of full-time or part-time employment provided for in this award.
[11.6 renumbered as 11.4 by PR733843 from 27Sep21]
11.4 A casual employee must be paid for a minimum of 3 hours for each start on any day.
[11.7 renumbered as 11.5 by PR733843 from 27Sep21]
11.5 Where a casual employee works in excess of 38 ordinary hours per week, overtime will be paid.
11.6 Changes to casual employment status
[11.8 renumbered as 11.6 and renamed and substituted by PR733843 from 27Sep21; renamed and substituted by PR777330 from 27Aug24]
A pathway for employees to change from casual employment to full-time or part-time employment is provided for in the NES. See sections 66A to 66MA of the Act.
NOTE: Disputes about changes to casual employment status may be dealt with under sections 66M and 66MA of the Act and/or under clause 34—Dispute resolution.
12.1 All employees covered by this award must be classified according to the structures set out in Schedule A—Dry Cleaning Classifications or Schedule B—Laundry Classifications. Employers must advise their employees in writing of their classification and any changes to their classification.
12.2 The classification by the employer must be according to the skill level or levels required to be exercised by the employee in order to carry out the principal functions of the employment as determined by the employer.
13. Ordinary hours of work—dry cleaning workplaces
13.1 The ordinary hours of work will be 38 hours per week.
13.2 Ordinary hours may be worked between:
(a) 7.00 am – 7.00 pm Monday to Friday;
(b) 7.00 am – 9.00 pm on a prescribed late shopping night(s) in the particular locality; and
(c) 7.00 am – 5.00 pm on Saturday.
13.3 Where the regular prescribed late night shopping night falls on a public holiday and another night is prescribed the span of hours in clause 13.2(b) will apply.
13.4 An employer who requires employees in package plants to work their 38 ordinary hours within 4 days, Monday to Friday, will inform each affected employee at least 7 days before the start of that working week of the days upon which they are rostered to work and the days on which they are rostered off.
14. Ordinary hours of work—laundry workplaces
[Varied by PR747416]
14.1 The ordinary hours of work will average 38 hours per week.
14.2 Ordinary hours may be worked Monday to Friday between the spread of hours of 6.00 am to 6.00 pm and may be worked in one of the following arrangements:
(a) 7.6 hours per day;
(b) 4 days of 8 hours work and one day of 6 hours work; or
(c) a roster system averaging 38 hours worked per week over a 4 week cycle.
14.3 By agreement the ordinary working hours may be worked as a 19 day 4 week cycle of 8 hours on each day Monday to Friday with 0.4 of an hour per day worked accruing as an entitlement to take a rostered day off in each cycle to be paid for as though worked.
14.4 Where such a roster system of averaging the hours applies, the weekly wage rate for ordinary hours of work applicable to the employee will be the weekly wage rate for the employee’s classification as set out in clause 18—Minimum rates of this award, even though more or less than 38 hours are worked each week.
14.5 Where a rostered day off falls on a public holiday, unless an alternative rostered day off is agreed, the next working day will be taken as a rostered day off.
[14.6 varied by PR747416 ppc 14Nov22]
14.6 Each day of paid leave and any paid public holiday occurring during the roster cycle will be regarded as a day or part-day worked for accrual purposes.
14.7 An employee who has not accrued an entitlement to be paid in full for a rostered day off will be paid their accrued entitlement when taking a rostered day off.
14.8 Any accrued entitlement to a rostered day off will be paid to an employee if unused on termination.
15. Ordinary hours of work—shiftworkers in laundry workplaces
15.1 The ordinary hours of work will be an average of 38 hours per week to be worked in not more than 5 shifts of not more than 10 hours, Monday to Sunday inclusive, on one of the following bases:
(a) 38 hours within a period not exceeding 7 consecutive days;
(b) 76 hours within a period not exceeding 14 consecutive days;
(c) 114 hours within a period not exceeding 21 consecutive days; or
(d) 152 hours within a period not exceeding 28 consecutive days.
15.2 Except at the regular changeover of shifts an employee will not be required to work more than one shift in each 24 hours.
15A. Employee right to disconnect
[15A inserted by PR778069 from 26Aug24]
15A.1 Clause 15A provides for the exercise of an employee’s right to disconnect under section 333M of the Act.
NOTE:
(a) Section 333M provides that, unless it is unreasonable to do so, an employee may refuse to monitor, read or respond to contact, or attempted contact, from:
(1) their employer outside of the employee’s working hours,
(2) a third party if the contact or attempted contact relates to, their work and is outside of the employee's working hours.
(b) Section 333M(3) lists matters that must be taken into account in determining whether an employee’s refusal is unreasonable.
(c) Section 333M(5) provides that an employee’s refusal will be unreasonable if the contact or attempted contact is required under a law of the Commonwealth, a State or a Territory.
(d) Section 333N provides for the resolution of disputes about whether an employee’s refusal is unreasonable and about the operation of section 333M.
(e) The general protections in Part 3–1 of the Act prohibit an employer taking adverse action against an employee because of the employee’s right to disconnect under section 333M of the Act.
15A.2 Clause 15A applies from the following dates:
(a) 26 August 2024—for employers that are not small business employers on this date and their employees.
(b) 26 August 2025—for employers that are small business employers on 26 August 2024 and their employees.
15A.3 An employer must not directly or indirectly prevent an employee from exercising their right to disconnect under the Act.
15A.4 Clause 15A.3 does not prevent an employer from contacting, or attempting to contact, an employee outside of the employee’s working hours in circumstances including to notify them of:
(a) an emergency roster change under clause 16.2; or
(b) a recall to work under clause 23.5.
16. Rostering arrangements
16.1 The starting and finishing times of each employee (excluding casual employees) will be fixed by the employer.
16.2 Subject to clause 33—Consultation about changes to rosters or hours of work, those times will not be changed, except in a case of emergency or by agreement with the individual employee, unless 7 days’ notice has been given.
16.3 Clause 16 also applies to changes to shift rosters.
17.1 Meal breaks
(a) An employee will be entitled to an unpaid meal break of at least 30 minutes per day or shift. The break must be taken not later than 5 hours after starting work.
(b) Where an employer requires an employee to work during their meal break, the period worked will be treated as time worked and paid at 150% of the minimum hourly rate until released for the meal.
(c) An employee who is required to work more than one and a half hours overtime will be entitled to a meal break of at least 20 minutes. This break will be paid at ordinary rates of pay and will be taken at a time agreed to between the employee and employer.
17.2 Rest breaks
(a) An employee will be entitled to a paid rest break of 10 minutes in the morning and another in the afternoon on each day worked. The rest breaks will count as time worked and will be taken at times agreed between the employer and the majority of employees.
17.3 Crib breaks
Shiftworkers will be entitled to a paid crib break of at least 20 minutes. This break is to be taken not later than 5 hours after the start of each shift. The break is to count as time worked.
[Varied by PR720159, PR723829, PR718914, PR726419, PR730832, PR733843, PR729356, PR731022, PR740782, PR762205, PR767902, PR773985]
An employer must pay full-time adult employees weekly rates for ordinary hours (exclusive of penalties and allowances) as follows:
[18.1(a) varied by PR718914, PR729356, PR740782, PR762205, PR773985 ppc 01Jul24]
|
Employee classification |
Minimum weekly rate (full-time employee) |
Minimum hourly rate |
|
|
$ |
$ |
|
Dry cleaning employee Level 1 |
891.50 |
23.46 |
|
Dry cleaning employee Level 2 |
915.90 |
24.10 |
|
Dry cleaning employee Level 3 |
928.60 |
24.44 |
|
Dry cleaning employee Level 4 |
980.40 |
25.80 |
|
Dry cleaning employee Level 5 |
1032.30 |
27.17 |
[18.1(b) varied by PR718914, PR729356, PR740782, PR762205, PR773985 ppc 01Jul24]
|
Employee classification |
Minimum weekly rate (full-time employee) |
Minimum hourly rate |
|
|
$ |
$ |
|
Laundry employee Level 1 |
903.40 |
23.77 |
|
Laundry employee Level 2 |
934.30 |
24.59 |
|
Laundry employee Level 3 |
971.60 |
25.57 |
|
Laundry employee Level 4 |
996.40 |
26.22 |
NOTE: See Schedule C—Summary of Hourly Rates of Pay for a summary of hourly rates of pay, including overtime and penalty rates.
18.2 Junior employee rates—dry cleaning
Junior employees will be paid the following percentage of the appropriate rate in clause 18.1(a):
|
Age |
% of minimum weekly rate of pay |
|
Under 16 years |
50 |
|
16 years |
55 |
|
17 years |
65 |
|
18 years |
75 |
|
19 years |
85 |
|
20 years |
93 |
18.3 Junior employee rates—laundry
[18.3 varied by PR767902 ppc 31Dec23]
Junior employees will be paid the following percentage of the appropriate rate in clause 18.1(b):
|
Age |
% of minimum weekly rate of pay |
|
Under 18 years |
60 |
|
18 years |
75 |
|
19 years |
90 |
|
20 years |
100 |
18.4 Apprentice rates
(a) The following rates will apply to apprentices and school-based apprentices who commenced their apprenticeship before 1 January 2014. School-based apprentices will be engaged in accordance with Schedule F—School-based Apprentices.
|
Year of apprenticeship |
% of Dry cleaning employee Level 5 |
|
1st year—First 6 months |
45 |
|
1st year—Second 6 months |
50 |
|
2nd year |
60 |
|
3rd year—First 6 months |
75 |
|
3rd year—Second 6 months |
90 |
(b) The following wage rates will apply to apprentices and school-based apprentices who commenced their apprenticeship on or after 1 January 2014. School-based apprentices will be engaged in accordance with Schedule F—School-based Apprentices.
|
Year of apprenticeship |
Has not completed Year 12 |
Has completed Year 12 |
|
% of Dry cleaning employee Level 5 |
||
|
1st year |
50 |
55 |
|
2nd year |
60 |
65 |
|
3rd year—First 6 months |
75 |
75 |
|
3rd year—Second 6 months |
90 |
90 |
(c) The above percentages will be calculated in multiples of $0.05, amounts of $0.02 and less being rounded down to the lower multiple and amounts in excess of $0.02 being rounded up to the higher multiple.
(d) The minimum rate for an adult apprentice who commenced their apprenticeship on or after 1 January 2014 and is in the first year of their apprenticeship must be 80% of the rate for Dry cleaning employee Level 5, or the rate prescribed by clause 18.4(b) for the relevant year of the apprenticeship, whichever is the greater.
(e) The minimum rate for an adult apprentice who commenced their apprenticeship on or after 1 January 2014 and is in the second and subsequent years of their apprenticeship must be the rate for the lowest adult classification in clause 18.1 or the rate prescribed by clause 18.4(b) for the relevant year of the apprenticeship, whichever is the greater.
[18.4(f) varied by PR733843 from 27Sep21]
(f) A person employed by an employer under this award immediately prior to entering into a training agreement as an adult apprentice with that employer must not suffer a reduction in their minimum wage by virtue of entering into the training agreement, provided that the person has been an employee in that enterprise for at least 6 months as a full-time employee or 12 months as a part-time or regular casual employee immediately prior to commencing the apprenticeship. For the purpose only of fixing a minimum wage, the adult apprentice must continue to receive the minimum rate that applies to the classification specified in clause 18.1 in which the adult apprentice was engaged immediately prior to entering into the training agreement.
(g) An employee who is under 21 years of age at the expiration of their apprenticeship and thereafter works as a minor in a dry cleaning classification will be paid not less than the adult rate of that classification.
18.5 Apprentice conditions of employment
(a) Except as provided in clause 18.5 or where otherwise stated, all conditions of employment specified in this award apply to apprentices.
(b) Where an apprentice is required to attend block release training for training identified in or associated with their training contract, and such training requires an overnight stay, the employer must pay for the excess reasonable travel costs incurred by the apprentice in the course of travelling to and from such training. Provided that clause 18.5 will not apply where the apprentice could attend an alternative Registered Training Organisation (RTO) and the use of the more distant RTO is not agreed between the employer and the apprentice.
(c) For the purposes of clause 18.5(b) above, excess reasonable travel costs include the total costs of reasonable transportation (including transportation of tools where required), accommodation costs incurred while travelling (where necessary) and reasonable expenses incurred while travelling, including meals, which exceed those incurred in travelling to and from work. For the purposes of clause 18.5(b), excess travel costs do not include payment for travelling time or expenses incurred while not travelling to and from block release training.
(d) The amount payable by an employer under clause 18.5(b) may be reduced by an amount the apprentice is eligible to receive for travel costs to attend block release training under a Government apprentice assistance scheme. This will only apply if an apprentice has either received such assistance or their employer has advised them in writing of the availability of such assistance.
(f) An employer may meet its obligations under clause 18.5(e) by paying any fees and/or cost of textbooks directly to the RTO.
(g) An apprentice is entitled to be released from work without loss of continuity of employment and to payment of the appropriate wages to attend any training and assessment specified in, or associated with, the training contract.
(h) Time spent by an apprentice in attending any training and/or assessment specified in, or associated with, the training contract is to be regarded as time worked for the employer for the purposes of calculating the apprentice’s wages and determining the apprentice’s employment conditions. Clause 18.5 operates subject to the provisions of Schedule F—School-based Apprentices.
(i) No apprentice will, except in an emergency, work or be required to work overtime or shiftwork at times which would prevent their attendance at training consistent with their training contract.
18.6 Higher duties
(a) An employee engaged for more than 4 hours during one day or shift on duties carrying a higher minimum hourly rate than their ordinary classification must be paid the higher minimum hourly rate for the day or shift.
(b) An employee undertaking higher duties for 4 hours or less during one day or shift must be paid the higher minimum hourly rate for the time worked at the higher level.
18.7 Supported wage system
For employees who because of the effects of a disability are eligible for a supported wage, see Schedule E—Supported Wage System.
18.8 School-based apprentices
For school-based apprentices, see Schedule F—School-based Apprentices.
[18.9(a) varied by PR720159 ppc 18Jun20]
(a) Schedule E to the Miscellaneous Award 2020 sets out minimum wage rates and conditions for employees undertaking traineeships.
[18.9(b) varied by PR720159 ppc 18Jun20, PR718914, PR729356, PR740782, PR762205, PR773985 ppc 01Jul24]
(b) This award incorporates the terms of Schedule E to the Miscellaneous Award 2020 as at 1 July 2024. Provided that any reference to “this award” in Schedule E to the Miscellaneous Award 2020 is to be read as referring to the Dry Cleaning and Laundry Industry Award 2020 and not the Miscellaneous Award 2020.
[Note inserted by PR723829 ppc 01Nov20; deleted by PR726419; inserted by PR730832; deleted by PR731022 ppc 01Nov21]
NOTE: Regulations 3.33(3) and 3.46(1)(g) of Fair Work Regulations 2009 set out the requirements for pay records and the content of payslips including the requirement to separately identify any allowance paid.
19.1 Wages are to be paid weekly or fortnightly.
19.2 By no later than payday, wages must be paid by cash or electronic funds transfer, the latter into the bank or financial institutional account nominated by the employee.
19.3 When notice of termination of employment has been given by an employee or an employee’s services have been terminated by an employer, payment of all wages and other money owing to an employee will be made to the employee by no later than the last day of the formal notice period.
[Varied by PR718914, PR719066, PR729356, PR729539, PR740782, PR740945, PR762205, PR762372, PR773985, PR774154]
20.1 The employer must pay to an employee the allowances the employee is entitled to under clause 20.
NOTE: See Schedule D—Summary of Monetary Allowances for a summary of monetary allowances and method of adjustment.
20.2 Wage-related allowances
[20.2(a) varied by PR718914, PR729356, PR740782, PR762205, PR773985 ppc 01Jul24]
An employee who is required to handle foul laundry (as defined) will be paid an additional $20.23 per week.
[20.2(b) varied by PR718914, PR729356, PR740782, PR762205, PR773985 ppc 01Jul24]
An employee who has been trained to provide first aid, who holds a current first aid qualification and who is appointed by the employer to perform first aid duty will be paid an additional $20.65 per week.
20.3 Expense-related allowances
[20.3(a)(i) varied by PR719066, PR729539, PR740945, PR762372, PR774154 ppc 01Jul24]
(i) An employee required to work overtime for more than one hour after the usual finishing time on any day will be reimbursed for the purchase of a meal or paid a meal allowance of $12.80. Clause 20.3(a) does not apply where the employer provides the employee with a meal of equivalent value.
[20.3(a)(ii) varied by PR719066, PR729539, PR740945, PR762372, PR774154 ppc 01Jul24]
(ii) Clause 20.3(a)(i) will not apply where the employee has been notified on the day prior to when they will be required to work overtime. Where an employee has been notified of the overtime and such overtime work is cancelled after the employee has provided a meal, the employee will be paid the allowance of $12.80.
(b) Protective clothing allowance
(i) Where the employer requires an employee to wear waterproof or other protective clothing such as waterproof boots, aprons, or gloves, the employer must reimburse the employee for the cost of purchasing such clothing.
(ii) Clause 20.3(b) does not apply where the protective clothing is supplied to the employee at the employer’s expense. In that case the clothing will remain the property of the employer and will be returned by the employee to the employer upon termination in good condition, fair wear and tear excepted.
(c) Tool allowance
An employee will be reimbursed the demonstrated cost of purchase for all tools required in the performance of the employee’s duties. The provisions of this clause will not apply where the employer provides such tools.
(d) Uniform allowances
(i) Where the employer requires an employee to wear a uniform the employer must reimburse the employee for the cost of purchasing such uniform. The provisions of this clause do not apply where the uniform is paid for by the employer.
(ii) Where the employee is responsible for laundering the uniform the employer must reimburse the employee for the demonstrated costs of laundering it. The employer and the employee may agree on an arrangement under which the employee will wash and iron the uniform for an agreed sum of money to be paid by the employer to the employee each week.
21.1 Definitions
For the purposes of clause 21, the following definitions will apply:
(b) Injury will be given the same meaning and application as applying under the applicable workers’ compensation legislation covering the employer.
21.2 Entitlement to accident pay
The employer must pay accident pay where an employee suffers an injury and weekly payments of compensation are paid to the employee under the applicable workers’ compensation legislation for a maximum period of 26 weeks.
21.3 Calculation of the period
(a) The 26 week period commences from the date of injury. In the event of more than one absence arising from one injury, such absences are to be cumulative in the assessment of the 26 week period.
(b) The termination by the employer of the employee’s employment within the 26 week period will not affect the employee’s entitlement to accident pay.
(c) For a period of less than one week, accident pay (as defined) will be calculated on a pro rata basis.
21.4 When not entitled to payment
An employee will not be entitled to any payment under clause 21 in respect of any period of paid annual leave or long service leave, or for any paid public holiday.
If an employee entitled to accident pay under clause 21 returns to work on reduced hours or modified duties, the amount of accident pay due will be reduced by any amounts paid for the performance of such work.
21.6 Redemptions
In the event that an employee receives a lump sum payment in lieu of weekly payments under the applicable workers’ compensation legislation, the liability of the employer to pay accident pay will cease from the date the employee receives that payment.
21.7 Damages independent of the Acts
Where the employee recovers damages from the employer or from a third party in respect of the said injury independently of the applicable workers’ compensation legislation, such employee will be liable to repay to the employer the amount of accident pay which the employer has paid under clause 21 and the employee will not be entitled to any further accident pay thereafter.
21.8 Casual employees
For a casual employee, the weekly payment referred to in clause 21.1(a) will be calculated using the employee’s average weekly ordinary hours with the employer over the previous 12 months or, if the employee has been employed for less than 12 months by the employer, the employee’s average weekly ordinary hours over the period of employment with the employer. The weekly payment will include casual loading but will not include over award payments.
[Varied by PR771371]
22.1 Superannuation legislation
[22.1 substituted by PR771371 ppc 09Apr24]
(a) The NES and Superannuation legislation, including the Superannuation Guarantee (Administration) Act 1992 (Cth), the Superannuation Guarantee Charge Act 1992 (Cth), the Superannuation Industry (Supervision) Act 1993 (Cth) and the Superannuation (Resolution of Complaints) Act 1993 (Cth), deal with the superannuation rights and obligations of employers and employees.
(b) The rights and obligations in clause 22 supplement those in superannuation legislation and the NES.
NOTE: Under superannuation legislation:
(a) Individual employees generally have the opportunity to choose their own superannuation fund.
(b) If a new employee does not choose a superannuation fund, the employer must ask the Australian Taxation Office (ATO) whether the employee is an existing member of a stapled superannuation fund and, if stapled fund details are provided by the ATO, make contributions to the stapled fund.
(c) If an employee does not choose a superannuation fund and does not have a stapled fund, the choice of superannuation fund requirements will be satisfied by contributions made to a superannuation fund nominated in the award covering the employee, provided the fund is able to accept contributions for the benefit of the employee.
(d) A fund may not be able to accept contributions for the benefit of an employee if the employee would be a new member of the fund’s MySuper product and the MySuper product is closed to new members because it has failed the performance tests of Australian Prudential Regulation Authority (APRA) for 2 consecutive years.
An employer must make such superannuation contributions to a superannuation fund for the benefit of an employee as will avoid the employer being required to pay the superannuation guarantee charge under superannuation legislation with respect to that employee.
22.3 Voluntary employee contributions
(a) Subject to the governing rules of the relevant superannuation fund, an employee may, in writing, authorise their employer to pay on behalf of the employee a specified amount from the post-taxation wages of the employee into the same superannuation fund as the employer makes the superannuation contributions provided for in clause 22.2.
(c) The employer must pay the amount authorised under clauses 22.3(a) or 22.3(b) no later than 28 days after the end of the month in which the deduction authorised under clauses 22.3(a) or 22.3(b) was made.
22.4 Superannuation fund
[22.4 varied by PR771371 ppc 09Apr24]
Unless, to comply with superannuation legislation, the employer is required to make the superannuation contributions provided for in clause 22.2 to another superannuation fund, the employer must make the superannuation contributions provided for in clause 22.2 and pay any amount authorised under clauses 22.3(a) or 22.3(b) to one of the following superannuation funds or its successor, provided that, in respect of new employees, the fund is able to accept new beneficiaries:
(a) CareSuper;
(b) AustralianSuper;
(c) Sunsuper;
(d) Tasplan;
(e) any superannuation fund to which the employer was making superannuation contributions for the benefit of its employees before 12 September 2008, provided the superannuation fund is an eligible choice fund and is a fund that offers a MySuper product or is an exempt public sector superannuation scheme; or
(f) a superannuation fund or scheme which the employee is a defined benefit member of.
22.5 Absence from work
Subject to the governing rules of the relevant superannuation fund, the employer must also make the superannuation contributions provided for in clause 22.2 and pay the amount authorised under clauses 22.3(a) or 22.3(b):
(a) Paid leave—while the employee is on any paid leave;
(b) Work-related injury or illness—for the period of absence from work (subject to a maximum of 52 weeks) of the employee due to work-related injury or work-related illness provided that:
(i) the employee is receiving workers compensation payments or is receiving regular payments directly from the employer in accordance with the statutory requirements; and
(ii) the employee remains employed by the employer.
Part 5—Overtime, Penalty Rates and Shiftwork
[Varied by PR763302]
23.1 All work performed by an employee outside of and/or in excess of their ordinary hours will be paid for at 150% of the minimum hourly rate for the first 3 hours and 200% of the minimum hourly rate thereafter.
23.2 In calculating overtime each day’s work will stand alone.
23.3 Time off instead of payment for overtime
(a) An employee and employer may agree in writing to the employee taking time off instead of being paid for a particular amount of overtime that has been worked by the employee.
(b) The period of time off that an employee is entitled to take is equivalent to the overtime payment that would have been made.
EXAMPLE: By making an agreement under clause 23.3 an employee who worked 2 overtime hours at 150% of the minimum hourly rate is entitled to 3 hours’ time off.
(i) within the period of 6 months after the overtime is worked; and
(ii) at a time or times within that period of 6 months agreed by the employee and employer.
(d) If the employee requests at any time, to be paid for overtime covered by an agreement under clause 23.3 but not taken as time off, the employer must pay the employee for the overtime, in the next pay period following the request, at the overtime rate applicable to the overtime when worked.
(e) If time off for overtime that has been worked is not taken within the period of 6 months mentioned in clause 23.3(c), the employer must pay the employee for the overtime, in the next pay period following those 6 months, at the overtime rate applicable to the overtime when worked.
(f) An employer must not exert undue influence or undue pressure on an employee in relation to a decision by the employee to make, or not make, an agreement to take time off instead of payment for overtime.
(g) An employee may, under section 65 of the Act, request to take time off, at a time or times specified in the request or to be subsequently agreed by the employer and the employee, instead of being paid for overtime worked by the employee. If the employer agrees to the request then clause 23.3 will apply for overtime that has been worked.
[Note varied by PR763302 ppc 01Aug23]
NOTE: If an employee makes a request under section 65 of the Act for a change in working arrangements, the employer may only refuse that request on reasonable business grounds (see section 65A(3) of the Act).
(h) If, on the termination of the employee’s employment, time off for overtime worked by the employee to which clause 23.3 applies has not been taken, the employer must pay the employee for the overtime at the overtime rate applicable to the overtime when worked.
NOTE: Under section 345(1) of the Act, a person must not knowingly or recklessly make a false or misleading representation about the workplace rights of another person under clause 23.3.
23.4 Rest period after overtime
(a) When overtime work is necessary it will, so far as it is reasonably practicable, be arranged so that employees have at least 10 consecutive hours off duty between the work of successive days or shifts.
(b) An employee who works so much overtime after finishing their ordinary hours on a day or shift that they will not have at least 10 consecutive hours off duty before commencing ordinary hours on their next day or shift will, subject to clause 23.4, be released after completion of the overtime until the employee has had 10 consecutive hours off duty without loss of pay for ordinary working time occurring during such absence.
(c) If, on the instructions of the employer, an employee resumes or continues work without having had the 10 consecutive hours off duty, the employee will be paid at 200% of the minimum hourly rate until they are released from duty for such period. The employee is then entitled to be absent until they have had 10 consecutive hours off duty without loss of pay for ordinary working time occurring during the absence.
An employee recalled from home to work after having left the premises of the employer will be paid for all time worked, with a minimum payment of 4 hours.
24. Weekend and public holiday work
[Varied by PR747416]
24.1 Saturday work
(b) For shiftworkers the rate in clause 24.1(a) is in substitution for and not cumulative upon the shift rates in clause 25—Shiftwork. However, an employee who is receiving a higher penalty rate under clause 25—Shiftwork will continue to receive that higher rate.
(a) All time worked by an employee on a Sunday will be paid at 200% of the minimum hourly rate.
(b) For shiftworkers the rate in clause 24.2(a) is in substitution for and not cumulative upon the shift rates in clause 25—Shiftwork.
(b) An employee who works on a public holiday will be paid for a minimum of 4 hours’ work.
(c) For shiftworkers the rate in clause 24.3(a) is in substitution for and not cumulative upon the shift rates in clause 25—Shiftwork.
[24.3(d) inserted by PR747416 ppc 14Nov22]
(d) Hours of work performed immediately before or after a part-day public holiday, that form part of one continuous shift, are counted as part of the minimum payment/engagement period in clause 24.3(b).
24.4 Time off instead of payment for work on a Saturday, Sunday or public holiday
An employer and an employee may agree that the employee will take time off instead of payment for all or some time worked on a Saturday, Sunday or public holiday. The agreement will:
(a) provide for the time off to be taken in the normal working hours of the employee;
(b) provide for the time off to be taken to be calculated as ‘value time’ e.g. if an employee works for one hour at time and a half penalty rates, they will be entitled to take one and a half hours off;
(c) be in writing; and
(d) provide for the time off to be taken within a period of 2 months of the date on which the time is worked.
(e) If, on the termination of the employee’s employment, time off for time worked on a Saturday, Sunday or public holiday worked by the employee to which clause 24.4 applies has not been taken, the employer must pay the employee for the overtime at the overtime rate applicable to the overtime when worked.
(a) Morning shift—dry cleaning means a shift commencing before 7.00 am and finishing after midday.
(b) Morning shift—laundry means a shift commencing before 6.00 am.
(c) Afternoon shift means a shift finishing after 6.00 pm and at or before midnight.
(d) Night shift means a shift finishing after midnight and at or before 8.00 am.
25.2 Notwithstanding clause 26.3, a shiftworker means an employee who works an afternoon shift and/or night shift whether alternating with day work or not. Such an employee is a shiftworker for the purposes of the NES.
25.3 An employee who works shiftwork must be paid 115% of the minimum hourly rate prescribed for the appropriate classification for each hour worked during a morning, afternoon or night shift.
25.4 An employee who works on a night shift which does not alternate with another shift or day work must be paid for each hour worked 130% of the minimum hourly rate prescribed for the appropriate classification.
25.7 Employees under the age of 18 are not permitted to work shiftwork.
25.8 The variation to clause 25.1(a) made by Fair Work Australia on 28 September 2012 but with effect from 1 January 2010, does not take effect so as to require any employee engaged on a morning shift to repay any component of the wages pertaining to the morning shift penalty, paid in respect of the period 1 January 2010 to 28 September 2012 nor will it operate to vary any agreed shift rosters in place on 28 September 2012 in an enterprise covered by this award except where such variation is introduced in accordance with the provisions of clause 16—Rostering arrangements.
Part 6—Leave and Public Holidays
26.1 Annual leave is provided for in the NES. Clause 26 supplements or deals with matters incidental to the NES provisions.
26.2 Annual leave loading
(a) In addition to their ordinary pay, an employee, other than a shiftworker, will be paid an annual leave loading of 17.5% of their ordinary rate of pay.
(b) Shiftworkers, in addition to their ordinary pay, will be paid the higher of:
(i) an annual leave loading of 17.5% of their ordinary rate of pay; or
(ii) the weekend and shift penalties the employee would have received had they not been on leave during the relevant period.
26.3 Shiftworkers—laundry workplaces
For the purposes of the extra week of leave prescribed by the NES, a shiftworker is an employee who is rostered to regularly work on Sundays and public holidays.
(a) An employer and employee may agree in writing to the employee taking a period of paid annual leave before the employee has accrued an entitlement to the leave.
(b) An agreement must:
(i) state the amount of leave to be taken in advance and the date on which leave is to commence; and
(ii) be signed by the employer and employee and, if the employee is under 18 years of age, by the employee’s parent or guardian.
NOTE: An example of the type of agreement required by clause 26.4 is set out at Schedule G—Agreement to Take Annual Leave in Advance. There is no requirement to use the form of agreement set out at Schedule G—Agreement to Take Annual Leave in Advance.
(c) The employer must keep a copy of any agreement under clause 26.4 as an employee record.
(d) If, on the termination of the employee’s employment, the employee has not accrued an entitlement to all of a period of paid annual leave already taken in accordance with an agreement under clause 26.4, the employer may deduct from any money due to the employee on termination an amount equal to the amount that was paid to the employee in respect of any part of the period of annual leave taken in advance to which an entitlement has not been accrued.
26.5 Cashing out of annual leave
(a) Paid annual leave must not be cashed out except in accordance with an agreement under clause 26.5.
(b) Each cashing out of a particular amount of paid annual leave must be the subject of a separate agreement under clause 26.5.
(c) An employer and an employee may agree in writing to the cashing out of a particular amount of accrued paid annual leave by the employee.
(d) An agreement under clause 26.5 must state:
(i) the amount of leave to be cashed out and the payment to be made to the employee for it; and
(ii) the date on which the payment is to be made.
(e) An agreement under clause 26.5 must be signed by the employer and employee and, if the employee is under 18 years of age, by the employee’s parent or guardian.
(f) The payment must not be less than the amount that would have been payable had the employee taken the leave at the time the payment is made.
(g) An agreement must not result in the employee’s remaining accrued entitlement to paid annual leave being less than 4 weeks.
(h) The maximum amount of accrued paid annual leave that may be cashed out in any period of 12 months is 2 weeks.
(i) The employer must keep a copy of any agreement under clause 26.5 as an employee record.
NOTE 1: Under section 344 of the Act, an employer must not exert undue influence or undue pressure on an employee to make, or not make, an agreement under clause 26.5.
NOTE 2: Under section 345(1) of the Act, a person must not knowingly or recklessly make a false or misleading representation about the workplace rights of another person under clause 26.5.
NOTE 3: An example of the type of agreement required by clause 26.5 is set out at Schedule H—Agreement to Cash Out Annual Leave. There is no requirement to use the form of agreement set out at Schedule H—Agreement to Cash Out Annual Leave.
26.6 Excessive leave accruals: general provision
NOTE: Clauses 26.6 to 26.8 contain provisions, additional to the NES, about the taking of paid annual leave as a way of dealing with the accrual of excessive paid annual leave. See Part 2.2, Division 6 of the Act.
(a) An employee has an excessive leave accrual if the employee has accrued more than 8 weeks’ paid annual leave (or 10 weeks’ paid annual leave for a shiftworker, as defined by clause 26.3).
(c) Clause 26.7 sets out how an employer may direct an employee who has an excessive leave accrual to take paid annual leave.
(d) Clause 26.8 sets out how an employee who has an excessive leave accrual may require an employer to grant paid annual leave requested by the employee.
26.7 Excessive leave accruals: direction by employer that leave be taken
(a) If an employer has genuinely tried to reach agreement with an employee under clause 26.6(b) but agreement is not reached (including because the employee refuses to confer), the employer may direct the employee in writing to take one or more periods of paid annual leave.
(b) However, a direction by the employer under clause 26.7(a):
(i) is of no effect if it would result at any time in the employee’s remaining accrued entitlement to paid annual leave being less than 6 weeks when any other paid annual leave arrangements (whether made under clause 26.6, 26.7 or 26.8 or otherwise agreed by the employer and employee) are taken into account; and
(ii) must not require the employee to take any period of paid annual leave of less than one week; and
(iii) must not require the employee to take a period of paid annual leave beginning less than 8 weeks, or more than 12 months, after the direction is given; and
(iv) must not be inconsistent with any leave arrangement agreed by the employer and employee.
(c) The employee must take paid annual leave in accordance with a direction under clause 26.7(a) that is in effect.
(d) An employee to whom a direction has been given under clause 26.7(a) may request to take a period of paid annual leave as if the direction had not been given.
NOTE 1: Paid annual leave arising from a request mentioned in clause 26.7(d) may result in the direction ceasing to have effect. See clause 26.7(b)(i).
NOTE 2: Under section 88(2) of the Act, the employer must not unreasonably refuse to agree to a request by the employee to take paid annual leave.
26.8 Excessive leave accruals: request by employee for leave
(a) If an employee has genuinely tried to reach agreement with an employer under clause 26.6(b) but agreement is not reached (including because the employer refuses to confer), the employee may give a written notice to the employer requesting to take one or more periods of paid annual leave.
(b) However, an employee may only give a notice to the employer under clause 26.8(a) if:
(i) the employee has had an excessive leave accrual for more than 6 months at the time of giving the notice; and
(ii) the employee has not been given a direction under clause 26.7(a) that, when any other paid annual leave arrangements (whether made under clause 26.6, 26.7 or 26.8 or otherwise agreed by the employer and employee) are taken into account, would eliminate the employee’s excessive leave accrual.
(c) A notice given by an employee under clause 26.8(a) must not:
(i) if granted, result in the employee’s remaining accrued entitlement to paid annual leave being at any time less than 6 weeks when any other paid annual leave arrangements (whether made under clause 26.6, 26.7 or 26.8 or otherwise agreed by the employer and employee) are taken into account; or
(ii) provide for the employee to take any period of paid annual leave of less than one week; or
(iii) provide for the employee to take a period of paid annual leave beginning less than 8 weeks, or more than 12 months, after the notice is given; or
(iv) be inconsistent with any leave arrangement agreed by the employer and employee.
(d) An employee is not entitled to request by a notice under clause 26.8(a) more than 4 weeks’ paid annual leave (or 5 weeks’ paid annual leave for a shiftworker, as defined by clause 26.3) in any period of 12 months.
(e) The employer must grant paid annual leave requested by a notice under clause 26.8(a).
27. Personal/carer’s leave and compassionate leave
Personal/carer’s leave and compassionate leave are provided for in the NES.
28. Parental leave and related entitlements
[28 varied by PR763302 ppc 01Aug23]
Parental leave and related entitlements are provided for in the NES.
NOTE: Disputes about requests for extensions to unpaid parental leave may be dealt with under clause 34—Dispute resolution and/or under section 76B of the Act.
Community service leave is provided for in the NES.
30. Family and domestic violence leave
[30—Unpaid family and domestic violence leave renamed and substituted by PR750459 ppc 15Mar23]
Family and domestic violence leave is provided for in the NES.
NOTE 1: Information provided to employers concerning an employee’s experience of family and domestic violence is sensitive and if mishandled can have adverse consequences for the employee. Employers are subject to confidentiality requirements regarding the handling of this information under section 106C of the Act and requirements as to what can be reported on payslips pursuant to regulations 3.47 and 3.48 of the Fair Work Regulations 2009.
NOTE 2: Depending upon the circumstances, evidence that would satisfy a reasonable person of the employee’s need to take family and domestic violence leave may include a document issued by the police service, a court or family violence support service, or a statutory declaration.
[Varied by PR747416]
31.1 Public holiday entitlements are provided for in the NES.
[32.2 deleted by PR747416 ppc 14Nov22]
[32.3 renumbered as 31.2 by PR747416 ppc 14Nov22]
31.2 Where an employee works on a public holiday they will be paid in accordance with clause 24.3.
Part 7—Workplace Delegates, Consultation and Dispute Resolution
[Part 7—Consultation and Dispute Resolution renamed by PR774820 from 01Jul24]
31A. Workplace delegates’ rights
[31A inserted by PR774820 from 01Jul24]
31A.1 Clause 31A provides for the exercise of the rights of workplace delegates set out in section 350C of the Act.
NOTE: Under section 350C(4) of the Act, the employer is taken to have afforded a workplace delegate the rights mentioned in section 350C(3) if the employer has complied with clause 31A.
31A.2 In clause 31A:
(a) employer means the employer of the workplace delegate;
(b) delegate’s organisation means the employee organisation in accordance with the rules of which the workplace delegate was appointed or elected; and
(c) eligible employees means members and persons eligible to be members of the delegate’s organisation who are employed by the employer in the enterprise.
31A.3 Before exercising entitlements under clause 31A, a workplace delegate must give the employer written notice of their appointment or election as a workplace delegate. If requested, the workplace delegate must provide the employer with evidence that would satisfy a reasonable person of their appointment or election.
31A.4 An employee who ceases to be a workplace delegate must give written notice to the employer within 14 days.
31A.5 Right of representation
A workplace delegate may represent the industrial interests of eligible employees who wish to be represented by the workplace delegate in matters including:
(a) consultation about major workplace change;
(b) consultation about changes to rosters or hours of work;
(c) resolution of disputes;
(d) disciplinary processes;
(e) enterprise bargaining where the workplace delegate has been appointed as a bargaining representative under section 176 of the Act or is assisting the delegate’s organisation with enterprise bargaining; and
(f) any process or procedure within an award, enterprise agreement or policy of the employer under which eligible employees are entitled to be represented and which concerns their industrial interests.
31A.6 Entitlement to reasonable communication
(a) A workplace delegate may communicate with eligible employees for the purpose of representing their industrial interests under clause 31A.5. This includes discussing membership of the delegate’s organisation and representation with eligible employees.
(b) A workplace delegate may communicate with eligible employees during working hours or work breaks, or before or after work.
31A.7 Entitlement to reasonable access to the workplace and workplace facilities
(a) The employer must provide a workplace delegate with access to or use of the following workplace facilities:
(i) a room or area to hold discussions that is fit for purpose, private and accessible by the workplace delegate and eligible employees;
(ii) a physical or electronic noticeboard;
(iii) electronic means of communication ordinarily used in the workplace by the employer to communicate with eligible employees and by eligible employees to communicate with each other, including access to Wi-Fi;
(iv) a lockable filing cabinet or other secure document storage area; and
(v) office facilities and equipment including printers, scanners and photocopiers.
(b) The employer is not required to provide access to or use of a workplace facility under clause 31A.7(a) if:
(i) the workplace does not have the facility;
(ii) due to operational requirements, it is impractical to provide access to or use of the facility at the time or in the manner it is sought; or
(iii) the employer does not have access to the facility at the enterprise and is unable to obtain access after taking reasonable steps.
31A.8 Entitlement to reasonable access to training
Unless the employer is a small business employer, the employer must provide a workplace delegate with access to up to 5 days of paid time during normal working hours for initial training and at least one day each subsequent year, to attend training related to representation of the industrial interests of eligible employees, subject to the following conditions:
(a) In each year commencing 1 July, the employer is not required to provide access to paid time for training to more than one workplace delegate per 50 eligible employees.
(b) The number of eligible employees will be determined on the day a delegate requests paid time to attend training, as the number of eligible employees who are:
(i) full-time or part-time employees; or
(ii) regular casual employees.
(c) Payment for a day of paid time during normal working hours is payment of the amount the workplace delegate would have been paid for the hours the workplace delegate would have been rostered or required to work on that day if the delegate had not been absent from work to attend the training.
(d) The workplace delegate must give the employer not less than 5 weeks’ notice (unless the employer and delegate agree to a shorter period of notice) of the dates, subject matter, the daily start and finish times of the training, and the name of the training provider.
(e) If requested by the employer, the workplace delegate must provide the employer with an outline of the training content.
(f) The employer must advise the workplace delegate not less than 2 weeks from the day on which the training is scheduled to commence, whether the workplace delegate’s access to paid time during normal working hours to attend the training has been approved. Such approval must not be unreasonably withheld.
(g) The workplace delegate must, within 7 days after the day on which the training ends, provide the employer with evidence that would satisfy a reasonable person of their attendance at the training.
31A.9 Exercise of entitlements under clause 31A
(a) A workplace delegate’s entitlements under clause 31A are subject to the conditions that the workplace delegate must, when exercising those entitlements:
(i) comply with their duties and obligations as an employee;
(ii) comply with the reasonable policies and procedures of the employer, including reasonable codes of conduct and requirements in relation to occupational health and safety and acceptable use of ICT resources;
(iii) not hinder, obstruct or prevent the normal performance of work; and
(iv) not hinder, obstruct or prevent eligible employees exercising their rights to freedom of association.
(b) Clause 31A does not require the employer to provide a workplace delegate with access to electronic means of communication in a way that provides individual contact details for eligible employees.
(c) Clause 31A does not require an eligible employee to be represented by a workplace delegate without the employee’s agreement.
NOTE: Under section 350A of the Act, the employer must not:
(a) unreasonably fail or refuse to deal with a workplace delegate; or
(b) knowingly or recklessly make a false or misleading representation to a workplace delegate; or
(c) unreasonably hinder, obstruct or prevent the exercise of the rights of a workplace delegate under the Act or clause 31A.
32. Consultation about major workplace change
(a) give notice of the changes to all employees who may be affected by them and their representatives (if any); and
(b) discuss with affected employees and their representatives (if any):
(i) the introduction of the changes; and
(ii) their likely effect on employees; and
(iii) measures to avoid or reduce the adverse effects of the changes on employees; and
(c) commence discussions as soon as practicable after a definite decision has been made.
32.2 For the purposes of the discussion under clause 32.1(b), the employer must give in writing to the affected employees and their representatives (if any) all relevant information about the changes including:
(a) their nature; and
(b) their expected effect on employees; and
(c) any other matters likely to affect employees.
32.3 Clause 32.2 does not require an employer to disclose any confidential information if its disclosure would be contrary to the employer’s interests.
32.4 The employer must promptly consider any matters raised by the employees or their representatives about the changes in the course of the discussion under clause 32.1(b).
32.5 In clause 32 significant effects on employees includes any of the following:
(a) termination of employment; or
(b) major changes in the composition, operation or size of the employer’s workforce or in the skills required; or
(c) loss of, or reduction in, job or promotion opportunities; or
(d) loss of, or reduction in, job tenure; or
(e) alteration of hours of work; or
(f) the need for employees to be retrained or transferred to other work or locations; or
(g) job restructuring.
32.6 Where this award makes provision for alteration of any of the matters defined at clause 32.5, such alteration is taken not to have significant effect.
33. Consultation about changes to rosters or hours of work
33.1 Clause 33 applies if an employer proposes to change the regular roster or ordinary hours of work of an employee, other than an employee whose working hours are irregular, sporadic or unpredictable.
33.3 For the purpose of the consultation, the employer must:
(a) provide to the employees and representatives mentioned in clause 33.2 information about the proposed change (for example, information about the nature of the change and when it is to begin); and
33.4 The employer must consider any views given under clause 33.3(b).
33.5 Clause 33 is to be read in conjunction with any other provisions of this award concerning the scheduling of work or the giving of notice.
[Varied by PR763302, PR777330, PR778069]
34.1 Clause 34 sets out the procedures to be followed if a dispute arises about a matter under this award or in relation to the NES.
34.3 If the dispute is not resolved through discussion as mentioned in clause 34.2, the parties to the dispute must then try to resolve it in a timely manner at the workplace through discussion between the employee or employees concerned and more senior levels of management, as appropriate.
34.4 If the dispute is unable to be resolved at the workplace and all appropriate steps have been taken under clauses 34.2 and 34.3, a party to the dispute may refer it to the Fair Work Commission.
34.5 The parties may agree on the process to be followed by the Fair Work Commission in dealing with the dispute, including mediation, conciliation and consent arbitration.
34.6 If the dispute remains unresolved, the Fair Work Commission may use any method of dispute resolution that it is permitted by the Act to use and that it considers appropriate for resolving the dispute.
34.7 A party to the dispute may appoint a person, organisation or association to support and/or represent them in any discussion or process under clause 34.
34.8 While procedures are being followed under clause 34 in relation to a dispute:
(a) work must continue in accordance with this award and the Act; and
(b) an employee must not unreasonably fail to comply with any direction given by the employer about performing work, whether at the same or another workplace, that is safe and appropriate for the employee to perform.
34.9 Clause 34.8 is subject to any applicable work health and safety legislation.
[Note 1 and Note 2 inserted by PR763302; deleted by PR778069 from 26Aug24]
[Note inserted by PR778069 from 26Aug24; varied by PR777330 from 27Aug24]
NOTE: In addition to clause 34, the Act contains dispute resolution procedures as follows:
|
For a dispute about rights under the Act to |
Section |
|
Request flexible working arrangements |
65B |
|
Change casual employment status |
66M |
|
Request an extension to unpaid parental leave |
76B |
|
Exercise an employee’s right to disconnect |
333N |
Part 8—Termination of Employment and Redundancy
NOTE: The NES sets out requirements for notice of termination by an employer. See sections 117 and 123 of the Act.
35.1 Notice of termination by an employee
(a) Clause 35.1 applies to all employees except those identified in sections 123(1) and 123(3) of the Act.
(b) An employee must give the employer notice of termination in accordance with Table 1—Period of notice of at least the period specified in column 2 according to the period of continuous service of the employee specified in column 1.
|
Column 1 Employee’s period of continuous service with the employer at the end of the day the notice is given |
Column 2 Period of notice |
|
Not more than 1 year |
1 week |
|
More than 1 year but not more than 3 years |
2 weeks |
|
More than 3 years but not more than 5 years |
3 weeks |
|
More than 5 years |
4 weeks |
NOTE: The notice of termination required to be given by an employee is the same as that required of an employer except that the employee does not have to give additional notice based on the age of the employee.
(c) In clause 35.1(b) continuous service has the same meaning as in section 117 of the Act.
(d) If an employee who is at least 18 years old does not give the period of notice required under clause 35.1(b), then the employer may deduct from wages due to the employee under this award an amount that is no more than one week’s wages for the employee.
(e) If the employer has agreed to a shorter period of notice than that required under clause 35.1(b), then no deduction can be made under clause 35.1(d).
(f) Any deduction made under clause 35.1(d) must not be unreasonable in the circumstances.
(a) Where an employer has given notice of termination to an employee, the employee must be allowed time off without loss of pay of up to one day for the purpose of seeking other employment.
(b) The time off under clause 35.2 is to be taken at times that are convenient to the employee after consultation with the employer.
NOTE: Redundancy pay is provided for in the NES. See sections 119 to 123 of the Act.
36.1 Transfer to lower paid duties on redundancy
(a) Clause 36.1 applies if, because of redundancy, an employee is transferred to new duties to which a lower ordinary rate of pay applies.
(b) The employer may:
(i) give the employee notice of the transfer of at least the same length as the employee would be entitled to under section 117 of the Act as if it were a notice of termination given by the employer; or
(ii) transfer the employee to the new duties without giving notice of transfer or before the expiry of a notice of transfer, provided that the employer pays the employee as set out in clause 36.1(c).
(c) If the employer acts as mentioned in clause 36.1(b)(ii), the employee is entitled to a payment of an amount equal to the difference between the ordinary rate of pay of the employee (inclusive of all-purpose allowances, shift rates and penalty rates applicable to ordinary hours) for the hours of work the employee would have worked in the first role, and the ordinary rate of pay (also inclusive of all-purpose allowances, shift rates and penalty rates applicable to ordinary hours) of the employee in the second role for the period for which notice was not given.
36.2 Employee leaving during redundancy notice period
(a) An employee given notice of termination in circumstances of redundancy may terminate their employment during the minimum period of notice prescribed by section 117(3) of the Act.
(b) The employee is entitled to receive the benefits and payments they would have received under clause 36 or under sections 119 to 123 of the Act had they remained in employment until the expiry of the notice.
(c) However, the employee is not entitled to be paid for any part of the period of notice remaining after the employee ceased to be employed.
36.3 Job search entitlement
(a) Where an employer has given notice of termination to an employee in circumstances of redundancy, the employee must be allowed time off without loss of pay of up to one day each week of the minimum period of notice prescribed by section 117(3) of the Act for the purpose of seeking other employment.
(b) If an employee is allowed time off without loss of pay of more than one day under clause 36.3(a), the employee must, at the request of the employer, produce proof of attendance at an interview.
(c) A statutory declaration is sufficient for the purpose of clause 36.3(b).
(d) An employee who fails to produce proof when required under clause 36.3(b) is not entitled to be paid for the time off.
(e) This entitlement applies instead of clause 35.2.
Schedule A—Dry Cleaning Classifications
A.1 Dry cleaning employee Level 1
An employee who is below the level of a tradesperson dry cleaner and is not within Levels 2 to 4.
A.2 Dry cleaning employee Level 2
An employee who is employed as:
(a) a wet cleaner;
(b) a steam air finisher;
(c) an examiner of garments;
(d) an assembler of garments; or
(e) a sorter of garments.
A.3 Dry cleaning employee Level 3
An employee who is employed as:
(a) a repairer (other than a tailor or tailoress);
(b) a spotter presser (off-set press);
(c) a hand ironer receiver and/or dispatcher;
(d) a presser;
(e) a receiver and dispatcher in charge (namely a person in charge of a depot and responsible for the keeping of records and responsible for cash); or
(f) a cleaner (operating dry cleaning machine).
A.4 Dry cleaning employee Level 4
An employee who is employed as:
(a) an invisible mender; or
(b) a tailor or tailoress.
A.5 Dry cleaning employee Level 5
A.5.1 An employee who is employed as a tradesperson dry cleaner.
A.5.2 An employee who is required to be solely accountable for all aspects of a self‑contained dry cleaning establishment including the receiving of garments and articles, the cleaning, spotting, pressing, packaging and dispatch of garments and articles, the handling of monies, the keeping of records and maintenance of the establishment will be classified as a Dry cleaning employee Level 5 and paid accordingly.
Schedule B—Laundry Classifications
B.1 Laundry employee Level 1
B.1.1 An employee in the first 6 months of employment with no previous experience in the industry.
B.1.2 An employee at this level must possess the following skills and abilities:
(a) be responsible for their own work subject to detailed instructions;
(b) work under routine supervision;
(c) carry out duties in a safe, responsible and efficient manner; and
(d) possess basic communication and interpersonal skills.
B.1.3 An employee at this level must be able to perform basic tasks as a result of skills that should have been gained from basic education or gained in the course of everyday living or readily learn such basic tasks including, but not limited to, the following:
(a) be able to identify and classify items of linen/garments and associated simple tasks;
(b) be able to load and unload drying machines; and
(c) be capable of simple keyboard operations.
B.1.4 An employee at this level will be trained in one of the following Work Brackets:
(a) Bracket 1
(i) perform all ironing machine functions either manually or with the aid of semi-automatic or automatic feeding, folding and preparing equipment;
(ii) perform all manual or machine folding/hanging operations on linen/garments;
(iii) operate a tunnel finisher; and
(iv) use a heat seal or heat marking machine or mark linen with any other type of machine or manually.
(b) Bracket 2
(i) operate any washing, drying and extracting equipment; and
(ii) operate towel unwinding equipment.
(c) Bracket 3
(i) operate any textile pressing machine.
(d) Bracket 4
(i) manual or machine repair of garments or linen.
B.1.5 Provided that an employee with experience in the bracket the employee was employed for will advance to Level 2 within 6 months upon demonstrating that the employee has attained and can perform at the desired level of efficiency in that bracket.
B.2 Laundry employee Level 2
B.2.1 An employee who has completed the required period as Level 1 and who can competently perform the tasks required of them in the appropriate Bracket as well as meet the general requirements of a Level 1, even though they may not have completed training in all the tasks in their Bracket.
B.2.2 The employee will be required to qualify in the tasks missed while in Level 1.
B.2.3 In addition the employee must be able to:
(a) operate with a minimum of supervision;
(b) recognise and report obvious faults in the equipment they use; and
(c) be responsible for the maintenance of the quality and quantity of their own output.
B.2.4 Alternatively, an employee at this level will be a repairer who must at the point of entry be competent to repair linen and garments either manually or by machine or a combination of both and must meet the general requirements of a Level 1 employee. Tasks performed by a repairer at this level would include but not be limited to the following:
(a) patching;
(b) stud and button replacement;
(c) hemming;
(d) darning; and
(e) seaming.
B.3 Laundry employee Level 3
B.3.1 An employee who meets the requirements of a Laundry employee Level 2 and, in addition:
(a) can efficiently carry out 2 Level 1 Brackets and has been designated as a stand-by employee in those Brackets;
(b) operates washing and ancillary equipment and is responsible for work flow and control of all washing supplies for such equipment and can carry out these tasks with minimal supervision;
(c) holds a Boiler Ticket and is ready and available to use that ticket in the performance of their duties; or
(d) is a repairer who is competent to perform all facets of repair functions and either performs work at this level or is designated as a stand-by employee.
B.3.2 Tasks performed by a repairer at this level would include but not be limited to the following:
(a) zip replacement;
(b) pocket replacement;
(c) alterations; and
(d) making of monograms.
B.4 Laundry employee Level 4
B.4.1 An employee who holds a Boiler Ticket and is ready and available to use that ticket; or
B.4.2 Any Level 2 or 3 employee who is appointed for the purpose of directing and controlling a section of the production operation.
Schedule C—Summary of Hourly Rates of Pay
[Varied by PR718914, PR729356, PR740782, PR762205, PR773985]
C.1 Full-time and part-time adult dry cleaning employees
C.1.1 Full-time and part-time employees other than shiftworkers—ordinary and penalty rates
[C.1.1 varied by PR718914, PR729356, PR740782, PR762205, PR773985 ppc 01Jul24]
|
|
Ordinary hours |
Saturday–ordinary hours worked before midday |
Saturday–ordinary hours worked after midday |
Public holiday |
|
|
% of minimum hourly rate |
|||
|
|
100% |
125% |
150% |
250% |
|
|
$ |
$ |
$ |
$ |
|
Dry cleaning employee Level 1 |
23.46 |
29.33 |
35.19 |
58.65 |
|
Dry cleaning employee Level 2 |
24.10 |
30.13 |
36.15 |
60.25 |
|
Dry cleaning employee Level 3 |
24.44 |
30.55 |
36.66 |
61.10 |
|
Dry cleaning employee Level 4 |
25.80 |
32.25 |
38.70 |
64.50 |
|
Dry cleaning employee Level 5 |
27.17 |
33.96 |
40.76 |
67.93 |
C.1.2 Full-time and part-time shiftworkers—ordinary and shiftwork rates
[C.1.2 varied by PR718914, PR729356, PR740782, PR762205, PR773985 ppc 01Jul24]
|
|
Day |
Morning, afternoon or night shift |
Permanent night shift |
Saturday–ordinary hours worked before midday |
Saturday–ordinary hours worked after midday |
Public holiday |
Non-successive morning, afternoon or night shift – dry cleaning1 |
|
|
First 3 hours |
After first 3 hours |
|||||||
|
|
% of minimum hourly rate |
|||||||
|
|
100% |
115% |
130% |
125% |
150% |
250% |
150% |
200% |
|
|
$ |
$ |
$ |
$ |
$ |
$ |
$ |
$ |
|
Dry cleaning employee Level 1 |
23.46 |
26.98 |
30.50 |
29.33 |
35.19 |
58.65 |
35.19 |
46.92 |
|
Dry cleaning employee Level 2 |
24.10 |
27.72 |
31.33 |
30.13 |
36.15 |
60.25 |
36.15 |
48.20 |
|
Dry cleaning employee Level 3 |
24.44 |
28.11 |
31.77 |
30.55 |
36.66 |
61.10 |
36.66 |
48.88 |
|
Dry cleaning employee Level 4 |
25.80 |
29.67 |
33.54 |
32.25 |
38.70 |
64.50 |
38.70 |
51.60 |
|
Dry cleaning employee Level 5 |
27.17 |
31.25 |
35.32 |
33.96 |
40.76 |
67.93 |
40.76 |
54.34 |
1 Non successive morning, afternoon or night shift – dry cleaning means an employee in a dry cleaning workplace who works on any morning, afternoon or night shift which does not continue for a period of 3 successive mornings, afternoons or nights (see clause 25.6).
C.1.3 Full-time and part-time employees including shiftworkers—overtime rates
[C.1.3 varied by PR718914, PR729356, PR740782, PR762205, PR773985 ppc 01Jul24]
|
|
Monday to Saturday – first 3 hours |
Monday to Saturday – after 3 hours |
Sunday – all day |
Public holiday |
|
% of minimum hourly rate |
||||
|
|
150% |
200% |
200% |
250% |
|
|
$ |
$ |
$ |
$ |
|
Dry cleaning employee Level 1 |
35.19 |
46.92 |
46.92 |
58.65 |
|
Dry cleaning employee Level 2 |
36.15 |
48.20 |
48.20 |
60.25 |
|
Dry cleaning employee Level 3 |
36.66 |
48.88 |
48.88 |
61.10 |
|
Dry cleaning employee Level 4 |
38.70 |
51.60 |
51.60 |
64.50 |
|
Dry cleaning employee Level 5 |
40.76 |
54.34 |
54.34 |
67.93 |
C.2 Full-time and part-time adult laundry employees
C.2.1 Full-time and part-time employees other than shiftworkers—ordinary and penalty rates
[C.2.1 varied by PR718914, PR729356, PR740782, PR762205, PR773985 ppc 01Jul24]
|
|
Ordinary hours |
Public holiday |
|
|
% of minimum hourly rate |
|
|
|
100% |
250% |
|
|
$ |
$ |
|
Laundry employee Level 1 |
23.77 |
59.43 |
|
Laundry employee Level 2 |
24.59 |
61.48 |
|
Laundry employee Level 3 |
25.57 |
63.93 |
|
Laundry employee Level 4 |
26.22 |
65.55 |
C.2.2 Full-time and part-time employees including shiftworkers—overtime rates
[C.2.2 varied by PR718914, PR729356, PR740782, PR762205, PR773985 ppc 01Jul24]
|
|
Monday to Saturday – first 3 hours |
Monday to Saturday – after 3 hours |
Sunday – all day |
Public holiday |
|
% of minimum hourly rate |
||||
|
|
150% |
200% |
200% |
250% |
|
|
$ |
$ |
$ |
$ |
|
Laundry employee Level 1 |
35.66 |
47.54 |
47.54 |
59.43 |
|
Laundry employee Level 2 |
36.89 |
49.18 |
49.18 |
61.48 |
|
Laundry employee Level 3 |
38.36 |
51.14 |
51.14 |
63.93 |
|
Laundry employee Level 4 |
39.33 |
52.44 |
52.44 |
65.55 |
C.2.3 Full-time and part-time shiftworkers—ordinary and shiftwork rates
[C.2.3 varied by PR718914, PR729356, PR740782, PR762205, PR773985 ppc 01Jul24]
|
|
Day |
Morning, afternoon or night shift |
Permanent night shift |
Non-successive morning, afternoon or night shift – laundry1 |
|
|
First 3 hours |
After 3 hours |
||||
|
|
% of minimum hourly rate |
||||
|
|
100% |
115% |
130% |
150% |
200% |
|
|
$ |
$ |
$ |
$ |
$ |
|
Laundry employee Level 1 |
23.77 |
27.34 |
30.90 |
35.66 |
47.54 |
|
Laundry employee Level 2 |
24.59 |
28.28 |
31.97 |
36.89 |
49.18 |
|
Laundry employee Level 3 |
25.57 |
29.41 |
33.24 |
38.36 |
51.14 |
|
Laundry employee Level 4 |
26.22 |
30.15 |
34.09 |
39.33 |
52.44 |
1 Non successive morning, afternoon or night shift – laundry means an employee in a laundry workplace who works on any morning, afternoon or night shift which does not continue for at least 5 successive mornings, afternoons or nights in a 5 day workshop, or for at least 6 successive mornings, afternoons or nights in a 6 day workshop (see clause 25.5).
C.2.4 Full-time and part-time shiftworkers—penalty rates
[C.2.4 varied by PR718914, PR729356, PR740782, PR762205, PR773985 ppc 01Jul24]
|
|
Saturday – ordinary hours worked before midday |
Saturday – ordinary hours worked after midday |
Sunday – all day |
Public holiday |
|
|
% of minimum hourly rate |
|||
|
|
125% |
150% |
200% |
250% |
|
|
$ |
$ |
$ |
$ |
|
Laundry employee Level 1 |
29.71 |
35.66 |
47.54 |
59.43 |
|
Laundry employee Level 2 |
30.74 |
36.89 |
49.18 |
61.48 |
|
Laundry employee Level 3 |
31.96 |
38.36 |
51.14 |
63.93 |
|
Laundry employee Level 4 |
32.78 |
39.33 |
52.44 |
65.55 |
C.3 Casual adult employees
C.3.1 Casual employees other than shiftworkers—ordinary and penalty rates—Dry cleaning employees
[C.3.1 varied by PR718914, PR729356, PR740782, PR762205, PR773985 ppc 01Jul24]
|
|
Ordinary hours |
Saturday–ordinary hours worked before midday |
Saturday–ordinary hours worked after midday |
Public holiday |
|
|
% of minimum hourly rate |
|||
|
|
125% |
150% |
175% |
275% |
|
|
$ |
$ |
$ |
$ |
|
Dry cleaning employee Level 1 |
29.33 |
35.19 |
41.06 |
64.52 |
|
Dry cleaning employee Level 2 |
30.13 |
36.15 |
42.18 |
66.28 |
|
Dry cleaning employee Level 3 |
30.55 |
36.66 |
42.77 |
67.21 |
|
Dry cleaning employee Level 4 |
32.25 |
38.70 |
45.15 |
70.95 |
|
Dry cleaning employee Level 5 |
33.96 |
40.76 |
47.55 |
74.72 |
C.3.2 Casual employees including shiftworkers—overtime rates—Dry cleaning employees
[C.3.2 varied by PR718914, PR729356, PR740782, PR762205, PR773985 ppc 01Jul24]
|
|
Monday to Saturday – first 3 hours |
Monday to Saturday – after 3 hours |
Sunday – all day |
Public holiday |
|
% of minimum hourly rate |
||||
|
|
175% |
225% |
225% |
275% |
|
|
$ |
$ |
$ |
$ |
|
Dry cleaning employee Level 1 |
41.06 |
52.79 |
52.79 |
64.52 |
|
Dry cleaning employee Level 2 |
42.18 |
54.23 |
54.23 |
66.28 |
|
Dry cleaning employee Level 3 |
42.77 |
54.99 |
54.99 |
67.21 |
|
Dry cleaning employee Level 4 |
45.15 |
58.05 |
58.05 |
70.95 |
|
Dry cleaning employee Level 5 |
47.55 |
61.13 |
61.13 |
74.72 |
C.3.3 Casual employees other than shiftworkers—ordinary and penalty rates—Laundry employees
[C.3.3 varied by PR718914, PR729356, PR740782, PR762205, PR773985 ppc 01Jul24]
|
|
Ordinary hours |
Public holiday |
|
|
% of minimum hourly rate |
|
|
|
125% |
275% |
|
|
$ |
$ |
|
Laundry employee Level 1 |
29.71 |
65.37 |
|
Laundry employee Level 2 |
30.74 |
67.62 |
|
Laundry employee Level 3 |
31.96 |
70.32 |
|
Laundry employee Level 4 |
32.78 |
72.11 |
C.3.4 Casual employees including shiftworkers—overtime rates—Laundry employees
[C.3.4 varied by PR718914, PR729356, PR740782, PR762205, PR773985 ppc 01Jul24]
|
|
Monday to Saturday – first 3 hours |
Monday to Saturday – after 3 hours |
Sunday – all day |
Public holiday |
|
% of minimum hourly rate |
||||
|
|
175% |
225% |
225% |
275% |
|
|
$ |
$ |
$ |
$ |
|
Laundry employee Level 1 |
41.60 |
53.48 |
53.48 |
65.37 |
|
Laundry employee Level 2 |
43.03 |
55.33 |
55.33 |
67.62 |
|
Laundry employee Level 3 |
44.75 |
57.53 |
57.53 |
70.32 |
|
Laundry employee Level 4 |
45.89 |
59.00 |
59.00 |
72.11 |
C.3.5 Casual shiftworkers—ordinary and penalty rates—Dry cleaning employees
[C.3.5 varied by PR718914, PR729356, PR740782, PR762205, PR773985 ppc 01Jul24]
|
|
Ordinary hours |
Morning, afternoon or night shift |
Permanent night shift |
Saturday –ordinary hours worked before midday |
Saturday –ordinary hours worked after midday |
Public holiday |
Non-successive morning, afternoon or night shift – dry cleaning1 |
|
|
First 3 hours |
After 3 hours |
|||||||
|
|
% of minimum hourly rate |
|||||||
|
|
125% |
140% |
155% |
150% |
175% |
275% |
175% |
225% |
|
|
$ |
$ |
$ |
$ |
$ |
$ |
$ |
$ |
|
Dry cleaning employee Level 1 |
29.33 |
32.84 |
36.36 |
35.19 |
41.06 |
64.52 |
41.06 |
52.79 |
|
Dry cleaning employee Level 2 |
30.13 |
33.74 |
37.36 |
36.15 |
42.18 |
66.28 |
42.18 |
54.23 |
|
Dry cleaning employee Level 3 |
30.55 |
34.22 |
37.88 |
36.66 |
42.77 |
67.21 |
42.77 |
54.99 |
|
Dry cleaning employee Level 4 |
32.25 |
36.12 |
39.99 |
38.70 |
45.15 |
70.95 |
45.15 |
58.05 |
|
Dry cleaning employee Level 5 |
33.96 |
38.04 |
42.11 |
40.76 |
47.55 |
74.72 |
47.55 |
61.13 |
1 Non-successive morning, afternoon or night shift - dry cleaning means an employee in a dry cleaning workplace who works on any morning, afternoon or night shift which does not continue for a period of 3 successive mornings, afternoons or nights (see clause 25.6).
C.3.6 Casual shiftworkers—ordinary and penalty rates—Laundry employees
[C.3.6 varied by PR718914, PR729356, PR740782, PR762205, PR773985 ppc 01Jul24]
|
|
Ordinary hours |
Morning, afternoon or night shift |
Permanent night shift |
Saturday – ordinary hours worked before midday |
Saturday –ordinary hours worked after midday |
Sunday – all day |
Public holiday |
Non-successive morning, afternoon or night shift – laundry1 |
|
|
First 3 hours |
After 3 hours |
||||||||
|
|
% of minimum hourly rate |
||||||||
|
|
125% |
140% |
155% |
150% |
175% |
225% |
275% |
175% |
225% |
|
|
$ |
$ |
$ |
$ |
$ |
$ |
$ |
$ |
$ |
|
Laundry employee Level 1 |
29.71 |
33.28 |
36.84 |
35.66 |
41.60 |
53.48 |
65.37 |
41.60 |
53.48 |
|
Laundry employee Level 2 |
30.74 |
34.43 |
38.11 |
36.89 |
43.03 |
55.33 |
67.62 |
43.03 |
55.33 |
|
Laundry employee Level 3 |
31.96 |
35.80 |
39.63 |
38.36 |
44.75 |
57.53 |
70.32 |
44.75 |
57.53 |
|
Laundry employee Level 4 |
32.78 |
36.71 |
40.64 |
39.33 |
45.89 |
59.00 |
72.11 |
45.89 |
59.00 |
1 Non-successive morning, afternoon or night shift – laundry means an employee in a laundry workplace who works on any morning, afternoon or night shift which does not continue for at least 5 successive mornings, afternoons or nights in a 5 day workshop, or for at least 6 successive mornings, afternoons or nights in a 6 day workshop (see clause 25.5).
Schedule D—Summary of Monetary Allowances
[Varied by PR718914, PR719066, PR729356, PR729539, PR740782, PR740945, PR750850, PR762205, PR762372, PR773985, PR774154]
See clause 20—Allowances for full details of allowances payable under this award.
D.1 Wage-related allowances:
[D.1.1 varied by PR718914, PR729356, PR740782, PR762205, PR773985 ppc 01Jul24]
D.1.1 The following wage-related allowances are based on the weekly standard rate as defined in Clause 2—Definitions as the minimum weekly rate for a Dry cleaning employee Level 5 in clause 18.1(a) = $1032.30. These rates are to be paid in accordance with clause 20—Allowances.
|
Allowance |
Clause |
% of standard rate |
$ |
Payable |
|
Disability allowance—handling foul laundry |
20.2(a) |
1.96 |
20.23 |
per week |
|
First aid allowance |
20.2(b) |
2.0 |
20.65 |
per week |
D.1.2 Automatic adjustment of wage-related allowances
[D.1.2 renamed and substituted by PR750850 ppc 15Mar23]
The amount of each wage-related allowance is the percentage of the standard rate specified for the allowance and will automatically adjust to reflect the specified percentage when the standard rate is varied.
D.2 Expense-related allowances
[D.2.1 varied by PR719066, PR729539, PR740945, PR762372, PR774154 ppc 01Jul24]
D.2.1 The following expense-related allowances will be payable to employees in accordance with clause 20—Allowances.
|
Allowance |
Clause |
$ |
Payable |
|
Meal allowance—more than one hour’s overtime after usual ceasing time |
20.3(a)(i) |
12.80 |
per occasion |
|
Meal allowance—late cancellation of overtime |
20.3(a)(ii) |
12.80 |
per occasion |
D.2.2 Adjustment of expense-related allowances
(a) At the time of any adjustment to the standard rate, each expense-related allowance will be increased by the relevant adjustment factor. The relevant adjustment factor for this purpose is the percentage movement in the applicable index figure most recently published by the Australian Bureau of Statistics since the allowance was last adjusted.
(b) The applicable index figure is the index figure published by the Australian Bureau of Statistics for the Eight Capitals Consumer Price Index (Cat No. 6401.0), as follows:
|
Allowance |
Applicable Consumer Price Index figure |
|
Meal allowance |
Take away and fast foods sub-group |
Schedule E—Supported Wage System
[Varied by PR719661, PR729672, PR742256, PR762969, PR774051]
E.1 This schedule defines the conditions which will apply to employees who because of the effects of a disability are eligible for a supported wage under the terms of this award.
E.2 In this schedule:
approved assessor means a person accredited by the management unit established by the Commonwealth under the supported wage system to perform assessments of an individual’s productive capacity within the supported wage system.
assessment instrument means the tool provided for under the supported wage system that records the assessment of the productive capacity of the person to be employed under the supported wage system.
disability support pension means the Commonwealth pension scheme to provide income security for persons with a disability as provided under the Social Security Act 1991 (Cth), as amended from time to time, or any successor to that scheme.
relevant minimum wage means the minimum wage prescribed in this award for the class of work for which an employee is engaged.
supported wage system (SWS) means the Commonwealth Government system to promote employment for people who cannot work at full award wages because of a disability, as documented in the Supported Wage System Handbook. The Handbook is available from the following website: www.jobaccess.gov.au.
SWS wage assessment agreement means the document in the form required by the Department of Social Services that records the employee’s productive capacity and agreed wage rate.
E.3 Eligibility criteria
E.3.1 Employees covered by this schedule will be those who are unable to perform the range of duties to the competence level required within the class of work for which the employee is engaged under this award, because of the effects of a disability on their productive capacity and who meet the impairment criteria for receipt of a disability support pension.
E.3.2 This schedule does not apply to any existing employee who has a claim against the employer which is subject to the provisions of workers compensation legislation or any provision of this award relating to the rehabilitation of employees who are injured in the course of their employment.
E.4 Supported wage rates
E.4.1 Employees to whom this schedule applies will be paid the applicable percentage of the relevant minimum wage according to the following schedule:
|
Assessed capacity (clause E.5 ) % |
Relevant minimum wage % |
|
10 |
10 |
|
20 |
20 |
|
30 |
30 |
|
40 |
40 |
|
50 |
50 |
|
60 |
60 |
|
70 |
70 |
|
80 |
80 |
|
90 |
90 |
[E.4.2 varied by PR719661, PR729672, PR742256, PR762969, PR774051 ppc 01Jul24]
E.4.2 Provided that the minimum amount payable must be not less than $106 per week.
E.4.3 Where an employee’s assessed capacity is 10%, they must receive a high degree of assistance and support.
E.5.1 For the purpose of establishing the percentage of the relevant minimum wage, the productive capacity of the employee will be assessed in accordance with the SWS by an approved assessor, having consulted the employer and employee and, if the employee so desires, a union which the employee is eligible to join.
E.5.2 All assessments made under this schedule must be documented in an SWS wage assessment agreement, and retained by the employer as a time and wages record in accordance with the Act.
E.6 Lodgement of SWS wage assessment agreement
E.6.1 All SWS wage assessment agreements under the conditions of this schedule, including the appropriate percentage of the relevant minimum wage to be paid to the employee, must be lodged by the employer with the Fair Work Commission.
E.6.2 All SWS wage assessment agreements must be agreed and signed by the employee and employer parties to the assessment. Where a union which has an interest in the award is not a party to the assessment, the assessment will be referred by the Fair Work Commission to the union by certified mail and the agreement will take effect unless an objection is notified to the Fair Work Commission within 10 working days.
E.7 Review of assessment
The assessment of the applicable percentage should be subject to annual or more frequent review on the basis of a reasonable request for such a review. The process of review must be in accordance with the procedures for assessing capacity under the SWS.
E.8 Other terms and conditions of employment
Where an assessment has been made, the applicable percentage will apply to the relevant minimum wage only. Employees covered by the provisions of this schedule will be entitled to the same terms and conditions of employment as other workers covered by this award on a pro rata basis.
E.9 Workplace adjustment
An employer wishing to employ a person under the provisions of this schedule must take reasonable steps to make changes in the workplace to enhance the employee’s capacity to do the job. Changes may involve re-design of job duties, working time arrangements and work organisation in consultation with other workers in the area.
E.10 Trial period
E.10.1 In order for an adequate assessment of the employee’s capacity to be made, an employer may employ a person under the provisions of this schedule for a trial period not exceeding 12 weeks, except that in some cases additional work adjustment time (not exceeding 4 weeks) may be needed.
E.10.2 During that trial period the assessment of capacity will be undertaken and the percentage of the relevant minimum wage for a continuing employment relationship will be determined.
[E.10.3 varied by PR719661, PR729672, PR742256, PR762969, PR774051 ppc 01Jul24]
E.10.3 The minimum amount payable to the employee during the trial period must be no less than $106 per week.
E.10.4 Work trials should include induction or training as appropriate to the job being trialled.
E.10.5 Where the employer and employee wish to establish a continuing employment relationship following the completion of the trial period, a further contract of employment will be entered into based on the outcome of assessment under clause E.5.
Schedule F—School-based Apprentices
F.1 This schedule applies to school-based apprentices. A school-based apprentice is a person who is undertaking an apprenticeship in accordance with this schedule while also undertaking a course of secondary education.
F.2 A school-based apprenticeship may be undertaken in the trades covered by this award under a training agreement or contract of training for an apprentice declared or recognised by the relevant State or Territory authority.
F.4 For the purposes of clause F.3, where an apprentice is a full-time school student, the time spent in off-the-job training for which the apprentice must be paid is 25% of the actual hours worked each week on-the-job. The wages paid for training time may be averaged over the semester or year.
F.5 A school-based apprentice must be allowed, over the duration of the apprenticeship, the same amount of time to attend off-the-job training as an equivalent full-time apprentice.
F.6 For the purposes of this schedule, off-the-job training is structured training delivered by a Registered Training Organisation separate from normal work duties or general supervised practice undertaken on the job.
F.7 The duration of the apprenticeship must be as specified in the training agreement or contract for each apprentice but must not exceed 6 years.
F.8 School-based apprentices progress through the relevant wage scale at the rate of 12 months progression for each 2 years of employment as an apprentice or at the rate of competency-based progression if provided for in this award.
F.9 The apprentice wage scales are based on a standard full-time apprenticeship of 4 years (unless the apprenticeship is of 3 years duration) or stages of competency based progression (if provided for in this award). The rate of progression reflects the average rate of skill acquisition expected from the typical combination of work and training for a school-based apprentice undertaking the applicable apprenticeship.
F.10 If an apprentice converts from school-based to full-time, the successful completion of competencies (if provided for in this award) and all time spent as a full-time apprentice will count for the purposes of progression through the relevant wage scale in addition to the progression achieved as a school-based apprentice.
F.11 School-based apprentices are entitled pro rata to all of the other conditions in this award.
Schedule G—Agreement to Take Annual Leave in Advance
Link to PDF copy of Agreement to Take Annual Leave in Advance.
Name of employee: _____________________________________________
Name of employer: _____________________________________________
The employer and employee agree that the employee will take a period of paid annual leave before the employee has accrued an entitlement to the leave:
The amount of leave to be taken in advance is: ____ hours/days
The leave in advance will commence on: ___/___/20___
Signature of employee: ________________________________________
Date signed: ___/___/20___
Name of employer representative: ________________________________________
Signature of employer representative: ________________________________________
Date signed: ___/___/20___
|
[If the employee is under 18 years of age - include:] I agree that: if, on termination of the employee’s employment, the employee has not accrued an entitlement to all of a period of paid annual leave already taken under this agreement, then the employer may deduct from any money due to the employee on termination an amount equal to the amount that was paid to the employee in respect of any part of the period of annual leave taken in advance to which an entitlement has not been accrued. Name of parent/guardian: ________________________________________ Signature of parent/guardian: ________________________________________ Date signed: ___/___/20___ |
Schedule H—Agreement to Cash Out Annual Leave
Link to PDF copy of Agreement to Cash Out Annual Leave.
Name of employee: _____________________________________________
Name of employer: _____________________________________________
The employer and employee agree to the employee cashing out a particular amount of the employee’s accrued paid annual leave:
The amount of leave to be cashed out is: ____ hours/days
The payment to be made to the employee for the leave is: $_______ subject to deduction of income tax/after deduction of income tax (strike out where not applicable)
The payment will be made to the employee on: ___/___/20___
Signature of employee: ________________________________________
Date signed: ___/___/20___
Name of employer representative: ________________________________________
Signature of employer representative: ________________________________________
Date signed: ___/___/20___
|
Include if the employee is under 18 years of age:
Name of parent/guardian: ________________________________________ Signature of parent/guardian: ________________________________________ Date signed: ___/___/20___ |
[Schedule I—Part-day Public Holidays deleted by PR747416 ppc 14Nov22]
[Schedule X—Additional Measures During the COVID-19 Pandemic varied by PR720705, PR723048, PR728080, PR736911; deleted by PR746868 ppc 17Oct22]
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