MA000100

Social, Community, Home Care and Disability Services Industry Award 2010

 

This Fair Work Commission consolidated modern award incorporates all amendments up to and including 1 July 2024 (PR773989, PR774051, PR774158 and PR774828).

Clause(s) affected by the most recent variation(s):

3—Definitions and interpretation

Part 2—Workplace Delegates, Consultation and Dispute Resolution

7A—Workplace delegates’ rights

15—Minimum weekly wages for social and community services employees and crisis accommodation employees

16—Minimum weekly wages for family day care employees

17—Minimum weekly wages for home care employees

19—National Training Wage

20—Allowances

Schedule F—Supported Wage System

 

Table of Contents

[Varied by PR995399, PR508061, PR532630, PR544519, PR546288, PR557581, PR573679, PR609429, PR610266, PR701503, PR718141, PR713525, PR740268, PR737905, PR747423, PR748510, PR750543, PR763307, PR774828]

Part 1— Application and Operation.......................................................................................... 4

1. Title............................................................................................................................... 4

2. Commencement and transitional................................................................................. 4

3. Definitions and interpretation...................................................................................... 5

4. Coverage....................................................................................................................... 7

5. Access to the award and the National Employment Standards................................... 8

6. The National Employment Standards and this award.................................................. 8

7. Individual flexibility arrangements............................................................................... 9

Part 2— Workplace Delegates, Consultation and Dispute Resolution................................... 10

7A Workplace delegates’ rights....................................................................................... 10

8. Consultation about major workplace change............................................................ 14

8A. Consultation about changes to rosters or hours of work........................................... 15

9. Dispute resolution...................................................................................................... 16

Part 3— Types of Employment and Termination of Employment.......................................... 17

10. Types of employment................................................................................................. 17

11. Termination of employment....................................................................................... 21

12. Redundancy................................................................................................................ 22

Part 4— Minimum Wages and Related Matters..................................................................... 23

13. Classifications............................................................................................................. 23

14. Salary Packaging......................................................................................................... 24

15. Minimum weekly wages for social and community services employees and crisis accommodation employees................................................................................................................................. 24

16. Minimum weekly wages for family day care employees............................................ 31

17. Minimum weekly wages for home care employees................................................... 33

18. Supported wage system............................................................................................. 37

19. National Training Wage............................................................................................... 37

20. Allowances.................................................................................................................. 37

21. District allowances...................................................................................................... 43

22. Accident pay............................................................................................................... 43

23. Superannuation.......................................................................................................... 44

24. Payment of wages....................................................................................................... 47

Part 5— Hours of Work and Related Matters.......................................................................... 48

25. Ordinary hours of work and rostering........................................................................ 48

26. Saturday and Sunday work......................................................................................... 57

27. Breaks......................................................................................................................... 58

28. Overtime and penalty rates........................................................................................ 58

29. Shiftwork..................................................................................................................... 62

30. Higher duties.............................................................................................................. 63

30A. Requests for flexible working arrangements.............................................................. 63

Part 6— Leave and Public Holidays......................................................................................... 63

31. Annual leave............................................................................................................... 63

32. Personal/carer’s leave and compassionate leave....................................................... 68

32A. Parental leave and related entitlements.................................................................... 68

33. Community service leave............................................................................................ 68

34. Public holidays............................................................................................................ 68

35. Ceremonial leave........................................................................................................ 69

36. Family and domestic violence leave........................................................................... 69

Schedule A —Transitional provisions...................................................................................... 71

Schedule B —Classification Definitions—Social and Community Services Employees......... 81

Schedule C —Classification Definitions—Crisis Accommodation Employees...................... 105

Schedule D —Classification Definitions—Family Day Care Employees................................ 118

Schedule E —Classification Definitions—Home Care Employees......................................... 121

Schedule F —Supported Wage System.................................................................................. 127

Schedule G —National Training Wage................................................................................... 131

Schedule H —Agreement to Take Annual Leave in Advance................................................ 132

Schedule I —Agreement to Cash Out Annual Leave............................................................. 134


Part 1—Application and Operation

1.                      Title

This award is the Social, Community, Home Care and Disability Services Industry Award 2010.

2.                      Commencement and transitional

[Varied by PR542220]

2.1                   This award commences on 1 January 2010.

2.2                   The monetary obligations imposed on employers by this award may be absorbed into overaward payments. Nothing in this award requires an employer to maintain or increase any overaward payment.

2.3                   This award contains transitional arrangements which specify when particular parts of the award come into effect. Some of the transitional arrangements are in clauses in the main part of the award. There are also transitional arrangements in Schedule A. The arrangements in Schedule A deal with:

·  minimum wages and piecework rates

·  casual or part-time loadings

·  Saturday, Sunday, public holiday, evening or other penalties

·  shift allowances/penalties.

[2.4 varied by PR542220 ppc 04Dec13]

2.4                   Neither the making of this award nor the operation of any transitional arrangements is intended to result in a reduction in the take-home pay of employees covered by the award. On application by or on behalf of an employee who suffers a reduction in take-home pay as a result of the making of this award or the operation of any transitional arrangements, the Fair Work Commission may make any order it considers appropriate to remedy the situation.

[2.5 varied by PR542220 ppc 04Dec13]

2.5                   The Fair Work Commission may review the transitional arrangements in this award and make a determination varying the award.

[2.6 varied by PR542220 ppc 04Dec13]

2.6                   The Fair Work Commission may review the transitional arrangements:

(a)          on its own initiative; or

(b)         on application by an employer, employee, organisation or outworker entity covered by the modern award; or

(c)          on application by an organisation that is entitled to represent the industrial interests of one or more employers or employees that are covered by the modern award; or

(d)         in relation to outworker arrangements, on application by an organisation that is entitled to represent the industrial interests of one or more outworkers to whom the arrangements relate.

3.                      Definitions and interpretation

[Varied by PR995399, PR997772, PR503704, PR531544, PR546089, PR733862, PR774828]

3.1                   In this award, unless the contrary intention appears:

Act means the Fair Work Act 2009 (Cth)

agreement-based transitional instrument has the meaning in the Fair Work (Transitional Provisions and Consequential Amendments) Act 2009 (Cth)

award-based transitional instrument has the meaning in the Fair Work (Transitional Provisions and Consequential Amendments) Act 2009 (Cth)

[Definition of casual employee inserted by PR733862 from 27Sep21]

casual employee has the meaning given by section 15A of the Act.

crisis assistance and supported housing sector means the provision of crisis assistance and supported housing services

[Definition of default fund employee inserted by PR546089 ppc 01Jan14]

default fund employee means an employee who has no chosen fund within the meaning of the Superannuation Guarantee (Administration) Act 1992 (Cth)

[Definition of defined benefit member inserted by PR546089 ppc 01Jan14]

defined benefit member has the meaning given by the Superannuation Guarantee (Administration) Act 1992 (Cth)

[Definition of disability services sector deleted by PR995399 ppc 26Mar10]

[Definition of Division 2B State award inserted by PR503704 ppc 01Jan11]

Division 2B State award has the meaning in Schedule 3A of the Fair Work (Transitional Provisions and Consequential Amendments) Act 2009 (Cth)

[Definition of Division 2B State employment agreement inserted by PR503704 ppc 01Jan11]

Division 2B State employment agreement has the meaning in Schedule 3A of the Fair Work (Transitional Provisions and Consequential Amendments) Act 2009 (Cth)

[Definition of employee substituted by PR997772 from 01Jan10]

employee means national system employee within the meaning of the Act

[Definition of employee organisation inserted by PR774828 from 01Jul24]

employee organisation has the meaning given by section 12 of Act.

[Definition of employer substituted by PR997772 from 01Jan10]

employer means national system employer within the meaning of the Act

[Definition of enterprise inserted by PR774828 from 01Jul24]

enterprise has the meaning given by section 12 of the Act.

enterprise award-based instrument has the meaning in the Fair Work (Transitional Provisions and Consequential Amendments) Act 2009 (Cth)

[Definition of exempt public sector superannuation scheme inserted by PR546089 ppc 01Jan14]

exempt public sector superannuation scheme has the meaning given by the Superannuation Industry (Supervision) Act 1993 (Cth)

family day care scheme sector means the operation of a family day care scheme for the provision of family day care services

home care sector means the provision of personal care, domestic assistance or home maintenance to an aged person or a person with a disability in a private residence

[Definition of MySuper product inserted by PR546089 ppc 01Jan14]

MySuper product has the meaning given by the Superannuation Industry (Supervision) Act 1993 (Cth)

NES means the National Employment Standards as contained in sections 59 to 131 of the Fair Work Act 2009 (Cth)

on-hire means the on-hire of an employee by their employer to a client, where such employee works under the general guidance and instruction of the client or a representative of the client

[Definition of small business employer inserted by PR774828 from 01Jul24]

small business employer has the meaning given by section 23 of the Act.

[Definition of social and community services sector varied by PR995399 ppc 26Mar10]

social and community services sector means the provision of social and community services including social work, recreation work, welfare work, youth work or community development work, including organisations which primarily engage in policy, advocacy or representation on behalf of organisations carrying out such work and the provision of disability services including the provision of personal care and domestic and lifestyle support to a person with a disability in a community and/or residential setting including respite centre and day services

[Note inserted by PR531544 ppc 21Nov12]

To avoid doubt, an employee will not be precluded from being engaged under Schedule B, instead of another schedule, merely because they provide services in a private residence or in outreach.

standard rate means the minimum wage for a Social and community services employee level 3 at pay point 3 in clause 15.3

transitional minimum wage instrument has the meaning in the Fair Work (Transitional Provisions and Consequential Amendments) Act 2009 (Cth)

[Definition of workplace delegate inserted by PR774828 from 01Jul24]

workplace delegate has the meaning given by section 350C(1) of the Act.

3.2                   Where this award refers to a condition of employment provided for in the NES, the NES definition applies.

4.                      Coverage

[Varied by PR995399, PR544809]

[4.1 varied by PR995399 ppc 26Mar10]

4.1                   This industry award covers employers throughout Australia in the:

(a)          crisis assistance and supported housing sector;

(b)         social and community services sector;

(c)          home care sector;

(d)         family day care scheme sector;

[4.1(e) deleted by PR995399 ppc 26Mar10]

and their employees in the classifications listed in Schedule B to Schedule E to the exclusion of any other modern award.

4.2                   The award does not cover employers and employees covered by any of the following awards:

(a)          Aged Care Award 2010;

(b)         Amusement, Events and Recreation Award 2010;

(c)          Fitness Industry Award 2010;

(d)         Health Professionals and Support Services Award 2010; or

(e)          Nurses Award 2010.

4.3                   The award does not cover an employee excluded from award coverage by the Act.

4.4                   The award does not cover employees who are covered by a modern enterprise award, or an enterprise instrument (within the meaning of the Fair Work (Transitional Provisions and Consequential Amendments) Act 2009 (Cth)), or employers in relation to those employees.

4.5                   The award does not cover employees</