MA000112

Local Government Industry Award 2020

 

This Fair Work Commission consolidated modern award incorporates all amendments up to and including 1 July 2024 (PR774003, PR774051, PR774170 and PR774841).

Clause(s) affected by the most recent variation(s):

2—Definitions

16—Minimum rates

19—Allowances

21—Overtime

Part 7—Workplace Delegates, Consultation and Dispute Resolution

28A—Workplace delegates’ rights

Schedule B—Summary of Hourly Rates of Pay

Schedule C—Summary of Monetary Allowances

Schedule E—Supported Wage System

 

Table of Contents

[Varied by PR743824, PR747470, PR750497, PR774841]

Part 1— Application and Operation of this Award. 4

1. Title and commencement 4

2. Definitions. 4

3. The National Employment Standards and this award. 6

4. Coverage. 6

5. Individual flexibility arrangements. 8

6. Requests for flexible working arrangements. 9

7. Facilitative provisions. 10

Part 2— Types of Employment and Classifications. 10

8. Types of employment 10

9. Full-time employees. 11

10. Part-time employees. 11

11. Casual employees. 12

12. Classifications. 12

Part 3— Hours of Work. 13

13. Ordinary hours of work. 13

14. Rostering Arrangements. 14

15. Meal breaks. 15

Part 4— Wages and Allowances. 15

16. Minimum rates. 15

17. Payment of wages. 21

18. Annualised wage arrangements. 22

19. Allowances. 24

20. Superannuation. 31

Part 5— Overtime and Penalty Rates. 33

21. Overtime. 33

22. Penalty rates. 39

Part 6— Leave and Public Holidays. 40

23. Annual leave. 40

24. Personal/carer’s leave and compassionate leave. 46

25. Parental leave and related entitlements. 46

26. Community service leave. 46

27. Family and domestic violence leave. 46

28. Public holidays. 46

Part 7— Workplace Delegates, Consultation and Dispute Resolution. 47

28A. Workplace delegates’ rights. 47

29. Consultation about major workplace change. 51

30. Consultation about changes to rosters or hours of work. 52

31. Dispute resolution. 53

Part 8— Termination of Employment and Redundancy. 55

32. Termination of employment 55

33. Redundancy. 57

Schedule A —Classification Definitions. 59

Schedule B —Summary of Hourly Rates of Pay. 68

Schedule C —Summary of Monetary Allowances. 75

Schedule D —School-based Apprentices. 78

Schedule E —Supported Wage System.. 80

Schedule F —Agreement to Take Annual Leave in Advance. 84

Schedule G —Agreement to Cash Out Annual Leave. 86

Schedule H —Agreement for Time Off Instead of Payment for Overtime. 88


Part 1—Application and Operation of this Award

1.                      Title and commencement

1.1                   This award is the Local Government Industry Award 2020.

1.2                   This modern award commenced operation on 1 January 2010. The terms of the award have been varied since that date.

1.3                   A variation to this award does not affect any right, privilege, obligation or liability that a person acquired, accrued or incurred under the award as it existed prior to that variation.

2.                      Definitions

[Varied by PR733929, PR774841]

In this award, unless the contrary intention appears:

Act means the Fair Work Act 2009 (Cth).

adult apprentice means an apprentice who is 21 years of age or over at the commencement of their apprenticeship.

[Definition of casual employee inserted by PR733929 from 27Sep21]

casual employee has the meaning given by section 15A of the Act.

community services means those employees whose role is to encourage, promote or conduct community pursuits or community development programs for the maintenance or improvement of general social and living standards with regard to family support, services related to income, welfare, employment, education, health, housing, youth, the aged, domiciliary, arts and/or culture including arts programs, exhibitions, museums, art galleries, events, entertainment and theatres.

defined benefit member has the meaning given by the Superannuation Guarantee (Administration) Act 1992 (Cth).

employee means national system employee within the meaning of the Act.

[Definition of employee organisation inserted by PR774841 from 01Jul24]

employee organisation has the meaning given by section 12 of Act.

employer means national system employer within the meaning of the Act.

[Definition of enterprise inserted by PR774841 from 01Jul24]

enterprise has the meaning given by section 12 of the Act.

exempt public sector superannuation scheme has the meaning given by the Superannuation Industry (Supervision) Act 1993 (Cth).

full rate of pay has the meaning in the NES.

garbage, sanitary and sullage services means services in the following work functions: recycling, street sweeping, waste collection, waste disposal including at tips, landfills and waste transfer stations including mechanical services in connection with these work functions.

local government entity means a council, local council, county council, municipal council, shire council or other local government body created under or regulated by local government legislation of a State or Territory.

local government industry has the meaning given in clause 4.2.

local law enforcement and community safety services means those services undertaken to enforce one or more of the local government entity’s by-laws or any legislative requirements which the local government entity is empowered to enforce or to ensure community safety or security including rangers, security, parking inspectors, watchpersons or night patrol.

minimum weekly rate of an employee is the minimum weekly rate of pay specified in clause 16—Minimum rates, for the employee’s classification.

MySuper product has the meaning given by the Superannuation Industry (Supervision) Act 1993 (Cth).

NES means the National Employment Standards as contained in sections 59 to 131 of the Act.

normal starting point means a workshop, depot, office or facility to which the employee is usually assigned or any other designated starting and/or finishing point.

on-hire means the on-hire of an employee by their employer to a client, where such employee works under the general guidance and instruction of the client or a representative of the client.

recreation centres means a recreation centre, leisure centre, swimming pool, aquatic centre, golf course or sports centre or any other municipal centre that provides physical, recreational and/or cultural/historical activities or such other similar activities provided in the public interest.

[Definition of regular casual employee inserted by PR733929 from 27Sep21]

regular casual employee has the meaning given by section 12 of the Act.

[Definition of small business employer inserted by PR774841 from 01Jul24]

small business employer has the meaning given by section 23 of the Act.

standard rate means the minimum hourly rate for a Level 4 employee in clause 16.1—Minimum rates.

tourism services means the following services: visitor and regional information centres; exhibition, convention and amusement complexes; heritage, tourism and cultural centres; animal parks and aquariums; guided tours and other educational services operated by local government for the benefit of tourists, visitors and the local community.

[Definition of workplace delegate inserted by PR774841 from 01Jul24]

workplace delegate has the meaning given by section 350C(1) of the Act.

3.                      The National Employment Standards and this award

3.1                   The National Employment Standards (NES) and this award contain the minimum conditions of employment for employees covered by this award.

3.2                   Where this award refers to a condition of employment provided for in the NES, the NES definition applies.

3.3                   The employer must ensure that copies of the award and the NES are available to all employees to whom they apply, either on a notice board which is conveniently located at or near the workplace or through accessible electronic means.

4.                      Coverage

[Varied by PR743463]

4.1                   This industry award covers employers throughout Australia in the local government industry and their employees in the classifications listed in Schedule A—Classification Definitions to the exclusion of any other modern award.

4.2                   Local government industry means all activities undertaken by local government entities, including activities undertaken by corporations controlled by one or more local government entities. In clause 4.2 a corporation is controlled by one or more local government entities if one or more local government entities have the capacity to determine the outcome of decisions about the corporation’s financial and operating policies.

4.3                   This award does not cover:

(a)          the chief executive officer of a local government entity, however described;

[4.3(b) varied by PR743463 ppc 11Jul22]

(b)         nurses engaged in accordance with the Nurses Award 2020;

(c)          doctors engaged in accordance with the Medical Practitioners Award 2020;

[4.3(d) varied by PR743463 ppc 11Jul22]

(d)         early childhood teachers (university qualified) engaged in accordance with the Educational Services (Teachers) Award 2020; or

(e)          local government associations and their employees.

4.4                   This award does not cover:

(a)          employees excluded from award coverage by the Act;

(b)         employees who are covered by a modern enterprise award or an enterprise instrument (within the meaning of the Fair Work (Transitional Provisions and Consequential Amendments) Act 2009 (Cth)), or employers in relation to those employees; or

(c)          employees who are covered by a State reference public sector modern award or a State reference public sector transitional award (within the meaning of the Fair Work (Transitional Provisions and Consequential Amendments) Act 2009 (Cth)), or employers in relation to those employees.

4.5                   This award covers any employer which supplies labour on an on-hire basis in the local government industry in respect of on-hire employees in classifications covered by this award, and those on-hire employees, while engaged in the performance of work for a business in that industry. Clause 4.5 operates subject to the exclusions from coverage in this award.

4.6                   This award covers employers which provide group training services for apprentices and trainees engaged in the local government industry and those apprentices and trainees engaged by a group training service hosted by a company to perform work at a location where the activities described herein are being performed. Clause 4.6 operates subject to the exclusions from coverage in this award.

4.7                   Where an employer is covered by more than one award, an employee of that employer is covered by the award classification which is most appropriate to the work performed by the employee and to the environment in which the employee normally performs the work.

NOTE: Where there is no classification for a particular employee in this award it is possible that the employer and that employee are covered by an award with occupational coverage.

5.                      Individual flexibility arrangements

5.1                   Despite anything else in this award, an employer and an individual employee may agree to vary the application of the terms of this award relating to any of the following in order to meet the genuine needs of both the employee and the employer:

(a)          arrangements for when work is performed; or

(b)         overtime rates; or

(c)          penalty rates; or

(d)         allowances; or

(e)          annual leave loading.

5.2                   An agreement must be one that is genuinely made by the employer and the individual employee without coercion or duress.

5.3                   An agreement may only be made after the individual employee has commenced employment with the employer.

5.4                   An employer who wishes to initiate the making of an agreement must:

(a)          give the employee a written proposal; and

(b)         if the employer is aware that the employee has, or reasonably should be aware that the employee may have, limited understanding of written English, take reasonable steps (including providing a translation in an appropriate language) to ensure that the employee understands the proposal.

5.5                   An agreement must result in the employee being better off overall at the time the agreement is made than if the agreement had not been made.

5.6                   An agreement must do all of the following:

(a)          state the names of the employer and the employee; and

(b)         identify the award term, or award terms, the application of which is to be varied; and

(c)          set out how the application of the award term, or each award term, is varied; and

(d)         set out how the agreement results in the employee being better off overall at the time the agreement is made than if the agreement had not been made; and

(e)          state the date the agreement is to start.

5.7                   An agreement must be:

(a)          in writing; and

(b)         signed by the employer and the employee and, if the employee is under 18 years of age, by the employee’s parent or guardian.

5.8                   Except as provided in clause 5.7(b), an agreement must not require the approval or consent of a person other than the employer and the employee.

5.9                   The employer must keep the agreement as a time and wages record and give a copy to the employee.

5.10               The employer and the employee must genuinely agree, without duress or coercion to any variation of an award provided for by an agreement.

5.11               An agreement may be terminated:

(a)          at any time, by written agreement between the employer and the employee; or

(b)         by the employer or employee giving 13 weeks’ written notice to the other party (reduced to 4 weeks if the agreement was entered into before the first full pay period starting on or after 4 December 2013).

NOTE: If an employer and employee agree to an arrangement that purports to be an individual flexibility arrangement under this award term and the arrangement does not meet a requirement set out in section 144 then the employee or the employer may terminate the arrangement by giving written notice of not more than 28 days (see section 145 of the Act).

5.12               An agreement terminated as mentioned in clause 5.11(b) ceases to have effect at the end of the period of notice required under that clause.

5.13               The right to make an agreement under clause 5 is additional to, and does not affect, any other term of this award that provides for an agreement between an employer and an individual employee.

6.                      Requests for flexible working arrangements

[6 substituted by PR763319 ppc 01Aug23]

Requests for flexible working arrangements are provided for in the NES.

NOTE: Disputes about requests for flexible working arrangements may be dealt with under clause 31—Dispute resolution and/or under section 65B of the Act.

7.                      Facilitative provisions

7.1                   A facilitative provision provides that the standard approach in an award provision may be departed from by agreement between an employer and an individual employee, or an employer and the majority of employees in the enterprise or part of the enterprise concerned.

7.2                   Facilitative provisions in this award are contained in the following clauses:

Clause

Provision

Agreement between an employer and:

10.7

Part-time employees—agreed additional hours

An individual

13.1(k)

Maximum ordinary hours in a day

An individual

17.1

Payment of wages

An individual

21.3

Time off instead of payment for overtime

An individual

23.9

Annual leave in advance

An individual

23.10

Cashing out of annual leave

An individual

28.4

Substitution of public holiday by agreement

An individual

   

Part 2—Types of Employment and Classifications

8.                      Types of employment

8.1                   Employees under this award will be employed in one of the following categories:

(a)          full-time;

(b)         part-time; or

(c)          casual.

8.2                   At the time of engagement, an employer will inform each employee of the terms of their engagement and in particular whether they are to be full-time, part-time or casual. Such decision will then be recorded in the time and wages record.

9.                      Full-time employees

A full-time employee is engaged to work an average of 38 ordinary hours per week.

10.                 Part-time employees

10.1               An employer may employ part-time employees in any classification in this award.

10.2               A part-time employee:

(a)          works less than 38 ordinary hours per week;

(b)         has reasonably predictable hours of work; and

(c)          receives, on a pro rata basis, pay and conditions equivalent to those of full-time employees who do the same kind of work.

10.3               At the time of engagement the employer and the part-time employee will agree in writing on a regular pattern of work, specifying at least the hours worked each day, which days of the week the employee will work and where practicable the actual starting and finishing times each day.

10.4               Any agreed variation to the hours of work will be recorded in writing.

10.5               An employer is required to roster a part-time employee for a minimum of one hour on any shift.

10.6               A part-time employee must be paid the minimum hourly rate for the relevant classification in clause 16Minimum rates for each ordinary hour worked.

10.7               Agreed additional hours

A part-time employee may agree to work up to an average of 38 ordinary hours per week at the minimum hourly rate provided the agreement is entered into without duress, in writing and stipulates that hours are to be paid at the minimum hourly rate.

10.8               Additional hours by direction

Where a part-time employee is directed to work hours in excess of the hours agreed under clause 10.3 or as varied under clause 10.4, such hours will be overtime and paid for at the overtime rates prescribed in clause 21—Overtime.

11.                 Casual employees

[Varied by PR733929, PR750497]

[11.1 deleted by PR733929 from 27Sep21]

11.1               Casual loading

[11.2 renumbered as 11.1 by PR733929 from 27Sep21; varied by PR750497 ppc 15Mar23]

Casual employees will be paid, in addition to the minimum hourly rate and rates payable for shift and weekend work on the same basis as a weekly employee, an additional loading of 25% of the minimum hourly rate for the classification in which they are employed.

[Note inserted by PR750497 ppc 15Mar23]

NOTE: The casual loading is payable instead of entitlements from which casuals are excluded by the terms of this award and the NES. See Part 2-2 of the Act.

11.2               Penalties and overtime

[11.3 renumbered as 11.2 by PR733929 from 27Sep21]

Penalties, including public holiday penalties and overtime, for casual employees will be calculated on the minimum hourly rate for the classification in which they are employed exclusive of the casual loading.

[11.4 renumbered as 11.3 by PR733929 from 27Sep21]

11.3               A casual employee must be engaged and paid for at least 2 consecutive hours of work on each occasion they are required to attend work.

11.4               Offers and requests for casual conversion

[11.5 renumbered as 11.4 and renamed and substituted by PR733929 from 27Sep21]

Offers and requests for conversion from casual employment to full-time or part-time employment are provided for in the NES.

NOTE: Disputes about offers and requests for casual conversion under the NES are to be dealt with under clause 31—Dispute resolution.

12.                 Classifications

12.1               All employees covered by this award will be classified according to the structure set out in Schedule A—Classification Definitions.

12.2               Employers must advise employees in writing of their level on commencement of employment and of any subsequent changes to their level.

12.3               The employer will determine the classification level according to the skill level or levels required to be exercised by the employee in order to carry out the principal functions of their employment.

Part 3—Hours of Work

13.                 Ordinary hours of work

13.1               Ordinary hours

(a)          For the purpose of the NES, ordinary hours of work under this award are 38 per week.

(b)         The ordinary hours of work for a full-time employee are an average of 38 hours per week (not including unpaid meal breaks) over a period of 28 days worked.

(c)          The ordinary hours of work for a part-time or casual employee will be in accordance with clause 10—Part-time employees and clause 11—Casual employees.

(d)         Except as otherwise provided, ordinary hours can be worked between 6.00 am and 6.00 pm, Monday to Friday.

(e)          Ordinary hours can be worked between 5.00 am and 10.00 pm, Monday to Sunday for employees in the following roles or work areas:

(i)            aerodromes/airports;

(ii)          caretakers/hall keepers/caravan park employees;

(iii)        catering/hospitality;

(iv)        cleaners;

(v)          community services;

(vi)        garbage, sanitary and sullage services;

(vii)      livestock and saleyards;

(viii)    local law enforcement and community safety services;

(ix)        parking station attendants;

(x)          recreation centres/golf courses; and

(xi)        tourism services.

(f)           Ordinary hours for employees working in libraries can be worked between 8.00 am and 9.00 pm, Monday to Sunday.

(g)          Ordinary hours for employees working in customer services centres can be worked between 6.00 am and 6.00 pm, Monday to Sunday.

(h)         Ordinary hours for childcare service employees can be worked between 6.00 am and 7.00 pm, Monday to Friday.

(i)            Except as otherwise provided, an employee who works ordinary hours on a Saturday or Sunday in a role/work area as prescribed in clauses 13.1(e), 13.1(f) and 13.1(g) will be entitled to weekend penalty rates in accordance with clauses 22.2 and 22.3.

(j)           An employee may work ordinary hours outside of the spans provided in clause 13.1, provided the employee is paid a weekday penalty rate in accordance with clause 22.1 for hours worked outside the span.

(k)         Maximum ordinary hours in a day

An employee may work up to a maximum of 10 ordinary hours on any day/shift (excluding unpaid meal breaks) or, by agreement between the employer and employee, up to a maximum of 12 ordinary hours on any day/shift.

14.                 Rostering Arrangements

14.1               Rostering

(a)          A roster for full-time and part-time employees showing normal starting and finishing times and the surname and initials of each employee will be prepared by the employer and will be made available to employee/s at their request.

(b)         A roster can be altered by mutual consent at any time and may be altered by the employer on 7 days’ notice.

(c)          Where practicable, 2 weeks’ notice of rostered day or days off should be given provided that the days off may be changed by mutual consent or through illness or other cause over which the employer has no control.

14.2               Flexible working arrangements

An employer and employee may agree to flexible working arrangements which include flexitime, banked hours, make-up time, accrued and rostered days off, and/or seasonal working arrangements.

15.                 Meal breaks

15.1               An employee will not be required to work more than 5 hours without receiving an unpaid meal break of at least 30 minutes.

15.2               In the case of unforeseen circumstances, the meal break may be delayed and will be taken as soon as practicable, subject to the observance of appropriate health and safety standards.

15.3               Employees required to perform working during meal breaks

(a)          An employer may require an employee in the following roles or work areas to remain at their place of work during the meal break if a replacement employee is not reasonably available:

(i)            Childcare services;

(ii)          Recreation centres;

(iii)        Tourism services;

(iv)        Community services.

(b)         Where the employee in clause 15.3(a) is required to perform work during their meal break the employee will have their meal break extended so that they receive an unpaid meal break of at least 30 minutes in total.

Part 4—Wages and Allowances

16.                 Minimum rates

[Varied by PR720159, PR718930, PR729374, PR733929, PR740798, PR762221, PR774003]

[16.1 varied by PR718930, PR729374, PR740798, PR762221, PR774003 ppc 01Jul24]

16.1               An employer must pay adult employees the following minimum rates for ordinary hours worked by the employee:

Employee classification

Minimum weekly rate

(full-time employee)

Minimum hourly rate

 

$

$

Level 1

950.10

25.00

Level 2

980.40

25.80

Level 3

1017.40

26.77

Level 4

1032.30

27.17

Level 5

1097.10

28.87

Level 6

1187.20

31.24

Level 7

1207.80

31.78

Level 8

1305.10

34.34

Level 9

1396.20

36.74

Level 10

1526.00

40.16

Level 11

1720.80

45.28

NOTE: See Schedule B—Summary of Hourly Rates of Pay for a summary of hourly rates of pay including overtime and penalty rates.

16.2               Junior rates

Junior employees will be paid a percentage of the applicable minimum rate in clause 16.1 for their classification as follows:

Age

% of minimum rate

Under 17 years

55

17 years

65

18 years

75

19 years

85

20 years

95

16.3               Apprentice rates

(a)          The terms of this award apply to apprentices, except where otherwise provided.

(b)         The weekly minimum wage rates for apprentices who started their apprenticeship before 1 January 2014 are as follows:

(i)            4 year apprenticeship

Year

% of Level 4 rate

1st year

45

2nd year

60

3rd year

75

4th year

90

(ii)          3 year apprenticeship

Year

% of Level 4 rate

1st year

45

2nd year

70

3rd year

90

(c)          The weekly minimum wage rates for apprentices who started their apprenticeship on or after 1 January 2014 are as follows:

(i)            4 year apprenticeship

Year

Have not completed year 12

Have completed year 12

 

% of Level 4 rate

1st year

50

55

2nd year

60

65

3rd year

75

75

4th year

90

90

(ii)          3 year apprenticeship

Year

Have not completed year 12

Have completed year 12

 

% of Level 4 rate

1st year

50

55

2nd year

70

70

3rd year

90

90

(d)         An adult apprentice will be paid no less than the minimum weekly rate for Level 2 in clause 16.1.

[16.3(e) varied by PR733929 from 27Sep21]

(e)          A person employed by an employer under this award immediately prior to entering into a training agreement as an adult apprentice with that employer must not suffer a reduction in their minimum wage by virtue of entering into the training agreement, provided that the person has been an employee in that enterprise for at least 6 months as a full-time employee or 12 months as a part-time or regular casual employee immediately prior to starting the apprenticeship. For the purpose only of fixing a minimum wage, the adult apprentice must continue to receive the minimum wage that applies to the classification specified in clause 16.1 in which the adult apprentice was engaged immediately prior to entering into the training agreement.

(f)           Block release training

(i)            Where an apprentice is required to attend block release training for training identified in or associated with their training contract, and such training requires an overnight stay, the employer must pay for the excess reasonable travel costs incurred by the apprentice in the course of travelling to and from such training.

(ii)          Clause 16.3(f)(i) will not apply where the apprentice could attend an alternative Registered Training Organisation (RTO) and the use of the more distant RTO is not agreed between the employer and the apprentice.

(iii)        For the purposes of clause 16.3(f)(i), excess reasonable travel costs include the total costs of reasonable transportation (including transportation of tools where required), accommodation costs incurred while travelling (where necessary) and reasonable expenses incurred while travelling, including meals, which exceed those incurred in travelling to and from work. Excess travel costs do not include payment for travelling time or expenses incurred while not travelling to and from block release training.

(iv)        The amount payable by an employer under clause 16.3(f)(i) may be reduced by an amount the apprentice is eligible to receive for travel costs to attend block release training under a Government apprentice assistance scheme. This will only apply if an apprentice has either received such assistance or their employer has advised them in writing of the availability of such assistance.

(g)          Training fees

(i)            All training fees charged by an RTO for prescribed courses and the cost of all prescribed textbooks (excluding those textbooks which are available in the employer’s technical library) for the apprenticeship, which are paid by an apprentice, shall be reimbursed by the employer:

·   within 6 months of the commencement of the apprenticeship or the relevant stage of the apprenticeship; or

·   within 3 months of the commencement of the training provided by the RTO,

whichever is the later, unless there is unsatisfactory progress.

(ii)          An employer may meet its obligations under clause 16.3(g)(i) by paying any fees and/or cost of textbooks directly to the RTO.

(h)         An apprentice is entitled to be released from work without loss of continuity of employment and to payment of the appropriate wages to attend any training and assessment specified in, or associated with, the training contract.

(i)            Subject to the provisions of Schedule D—School-based Apprentices, time spent by an apprentice in attending any training and/or assessment specified in, or associated with, the training contract is to be regarded as time worked for the employer for the purposes of calculating the apprentice’s wages and determining the apprentice’s employment conditions.

(j)           No apprentice will, except in an emergency, work or be required to work overtime or shiftwork at times which would prevent their attendance at training consistent with their training contract.

16.4               Higher duties

(a)          An employee directed or appointed to relieve in a higher level position where the employee is required to perform the substantive functions for more than one day will be paid the minimum hourly rate applicable to that higher level pursuant to clause 16.1.

(b)         Subject to clauses 16.4(b)(i) and 16.4(b)(ii), higher duties will not be paid when the relieving employee is absent on leave or on a public holiday.

(i)            Where an employee performs higher duties and is in receipt of a higher minimum hourly rate for 3 continuous months or more immediately prior to starting a period of paid annual leave or paid personal/carer’s leave, the leave will be paid at the higher minimum hourly rate.

(ii)          The amount of annual leave or personal/carer’s leave that is paid at the higher minimum hourly rate will be proportional to the amount of annual leave or personal/carer’s leave accrued whilst performing the higher duties work.

16.5               Supported wage system

For employees who because of the effects of a disability are eligible for a supported wage, see Schedule E—Supported Wage System.

16.6               School-based apprentices

For school-based apprentices, see Schedule D—School-based Apprentices.

16.7               National training wage

[16.7(a) varied by PR720159 ppc 18Jun20]

(a)          Schedule E to the Miscellaneous Award 2020 sets out minimum wage rates and conditions for employees undertaking traineeships.

[16.7(b) varied by PR720159 ppc 18Jun20, PR718930, PR729374, PR740798, PR762221, PR774003 ppc 01Jul24]

(b)         This award incorporates the terms of Schedule E to the Miscellaneous Award 2020 as at 1 July 2024. Provided that any reference to “this award” in Schedule E to the Miscellaneous Award 2020 is to be read as referring to the Local Government Industry Award 2020 and not the Miscellaneous Award 2020.

17.                 Payment of wages

NOTE: Regulations 3.33(3) and 3.46(1)(g) of Fair Work Regulations 2009 set out the requirements for pay records and the content of payslips including the requirement to separately identify any allowance paid.

17.1               At the employer’s discretion, employees will be paid weekly, fortnightly or as otherwise agreed by the employer and employee. Payment will be made by electronic funds transfer into the employee’s nominated account or other agreed method.

17.2               Payment on termination of employment

(a)          The employer must pay an employee no later than 7 days after the day on which the employee’s employment terminates:

(i)            the employee’s wages under this award for any complete or incomplete pay period up to the end of the day of termination; and

(ii)          all other amounts that are due to the employee under this award and the NES.

(b)         The requirement to pay wages and other amounts under clause 17.2(a) is subject to further order of the Commission and the employer making deductions authorised by this award or the Act.

NOTE 1: Section 117(2) of the Act provides that an employer must not terminate an employee’s employment unless the employer has given the employee the required minimum period of notice or “has paid” to the employee payment instead of giving notice.

NOTE 2: Clause 17.2(b) allows the Commission to make an order delaying the requirement to make a payment under clause 17.2. For example, the Commission could make an order delaying the requirement to pay redundancy pay if an employer makes an application under section 120 of the Act for the Commission to reduce the amount of redundancy pay an employee is entitled to under the NES.

NOTE 3: State and Territory long service leave laws or long service leave entitlements under section 113 of the Act, may require an employer to pay an employee for accrued long service leave on the day on which the employee’s employment terminates or shortly after.

18.                 Annualised wage arrangements

18.1               Annualised wage instead of award provisions

(a)          An employer and a full-time employee may enter into a written agreement for the employee to be paid an annualised wage in satisfaction, subject to clause 18.1(c), of any or all of the following provisions of the award:

(i)            clause 16—Minimum rates;

(ii)          clause 19—Allowances;

(iii)        clause 21—Overtime;

(iv)        clause 22—Penalty rates; and

(v)          clause 23.4—Annual leave loading.

(b)         Where a written agreement for an annualised wage agreement is entered into, the agreement must specify:

(i)            the annualised wage that is payable;

(ii)          which of the provisions of this award will be satisfied by payment of the annualised wage;

(iii)        the method by which the annualised wage has been calculated, including specification of each separate component of the annualised wage and any overtime or penalty assumptions used in the calculation; and

(iv)        the outer limit number of ordinary hours which would attract the payment of a penalty rate under the award and the outer limit number of overtime hours which the employee may be required to work in a pay period or roster cycle without being entitled to an amount in excess of the annualised wage in accordance with clause 18.1(c).

(c)          If in a pay period or roster cycle an employee works any hours in excess of either of the outer limit amounts specified in the agreement pursuant to clause 18.1(b)(iv), such hours will not be covered by the annualised wage and must separately be paid for in accordance with the applicable provisions of this award.

(d)         The employer must give the employee a copy of the agreement and keep the agreement as a time and wages record.

(e)          The agreement may be terminated:

(i)            by the employer or the employee giving 12 months’ notice of termination, in writing, to the other party and the agreement ceasing to operate at the end of the notice period; or 

(ii)          at any time, by written agreement between the employer and the individual employee.

18.2               Annualised wage not to disadvantage employees

(a)          The annualised wage must be no less than the amount the employee would have received under this award for the work performed over the year for which the wage is paid (or if the employment ceases or the agreement terminates earlier, over such lesser period as has been worked).

(b)         The employer must each 12 months from the commencement of the annualised wage arrangement or, within any 12 month period upon the termination of employment of the employee or termination of the agreement, calculate the amount of remuneration that would have been payable to the employee under the provisions of this award over the relevant period and compare it to the amount of the annualised wage actually paid to the employee. Where the latter amount is less than the former amount, the employer shall pay the employee the amount of the shortfall within 14 days.

(c)          The employer must keep a record of the starting and finishing times of work, and any unpaid breaks taken, of each employee subject to an annualised wage arrangement agreement for the purpose of undertaking the comparison required by clause 18.2(b). This record must be signed by the employee, or acknowledged as correct in writing (including by electronic means) by the employee, each pay period or roster cycle.

18.3               Base rate of pay for employees on annualised wage arrangements 

For the purposes of the NES, the base rate of pay of an employee receiving an annualised wage under this clause comprises the portion of the annualised wage equivalent to the relevant rate of pay in clause 16—Minimum rates and excludes any incentive-based payments, bonuses, loadings, monetary allowances, overtime and penalties.

19.                 Allowances

[Varied by PR718930, PR719082, PR729374, PR729555, PR740798, PR740961, PR762221, PR762392, PR774003, PR774170]

NOTE: Regulations 3.33(3) and 3.46(1)(g) of Fair Work Regulations 2009 set out the requirements for pay records and the content of payslips including the requirement to separately identify any allowance paid.

19.1               Employers must pay to an employee the allowances the employee is entitled to under clause 19.

NOTE: See Schedule C—Summary of Monetary Allowances for a summary of monetary allowances and method of adjustment.

19.2               Wage-related allowances

(a)          Leading hand allowance

[19.2(a) varied by PR718930, PR729374, PR740798, PR762221, PR774003 ppc 01Jul24]

An employee at Level 3, 4 or 5 who is required by the employer to supervise other employees will be paid an allowance in addition to their classification rate of pay as follows:

Supervisor’s classification level

Number of employees supervised

$ per week

3 or 4

1 to 5

29.89

3 or 4

6 to 15

40.76

3, 4 or 5

Over 15

51.62

NOTE: The Level 1 and Level 2 classifications do not involve the supervision of other employees.

(b)         First aid allowance

[19.2(b)(i) varied by PR718930, PR729374, PR740798, PR762221, PR774003 ppc 01Jul24]

(i)            An allowance of $19.02 per week will be paid to an employee who holds an appropriate first aid qualification and who is appointed by the employer to perform first aid duty.

(ii)          Clause 19.2(b)(i) will not apply where the requirement to hold a first aid certificate is a requirement of the position.

(iii)        The first aid allowance is payable during periods of paid leave.

(c)          Adverse working conditions

(i)            Operational and trade employees engaged in Levels 1 to 5 of this award will be paid an additional hourly allowance at the rate specified in clause 19.2(c)(iii) for all time worked by direction under adverse working conditions as defined in clause 19.2(c)(iv).

(ii)          In addition to the payment of this allowance, the employer will supply all appropriate protective clothing and equipment for working in the particular adverse conditions.

[19.2(c)(iii) varied by PR718930, PR729374, PR740798, PR762221, PR774003 ppc 01Jul24]

(iii)        An employee will be paid an additional hourly allowance for each hour in which work under adverse working conditions is performed as follows:

·   Level 1 working conditions—$0.95 per hour; or

·   Level 2 working conditions—$1.36 per hour; or

·   Level 3 working conditions—$13.59 per hour.

(iv)        Definition of adverse working conditions

(A) Level 1 working conditions

The Level 1 working conditions allowance compensates for all adverse conditions associated with working outdoors and/or for moderately obnoxious, offensive or dirty working conditions, including:

·   working in confined or cramped spaces;

·   working in wet places;

·   working in hot places where temperatures are artificially raised above 45 degrees Celsius;

·   working at heights above 5 metres from the ground or other stable surface, including on temporary structures;

·   working in dusty, muddy or dirty conditions;

·   cleaning of public toilets and animal shelters;

·   operating mechanical and pneumatic equipment;

·   removing or destroying dead animals;

·   handling or use of herbicides, insecticides and/or other poisonous or toxic substances;

·   working with dirty materials such as asphalt, concrete, epoxy compounds, green or second-hand timber, insulation materials, grease, oil and other dirty building and construction materials;

·   collection, removal and/or disposal of non-putrescible waste;

·   collection, removal and/or disposal of non-putrescible waste by mechanical means; and

·   fighting fires.

(B) Level 2 working conditions

The Level 2 working conditions allowance compensates for the nature of highly obnoxious, offensive or dirty working conditions, which typically includes:

·   clearing of sewer chokes;

·   maintenance, connections to and/or repair of sewerage equipment;

·   cleaning septic tanks, septic closets and/or chemical closets by mechanical means;

·   reopening or exhumation of graves; digging graves in wet ground or where there is seepage from adjacent graves;

·   handling infected materials;

·   collection, removal and/or disposal of putrescible waste other than by mechanical means;

·   working at waste depots, waste collection and/or waste transfer stations (other than employees engaged in gardening and/or lawn maintenance and employees engaged to work in enclosed weighbridges); and

·   engaged in the collection, removal and/or disposal of, sludge from cess pits and/or grease traps.

(C) Level 3 working conditions

The Level 3 working conditions allowance compensates for the nature of extremely obnoxious, offensive or dirty work in septic and sewerage treatment services, which typically includes:

·   working in digestion tanks at sewerage treatment works;

·   entering and cleaning aeration ponds or wet wells at sewer pump stations;

·   working in live sewers; and

·   cleaning septic tanks, septic closets and/or chemical closets by other than mechanical means.

(v)          An employer may make an average payment equivalent to an agreed number of hours per week where the employee is regularly required to work under adverse working conditions as defined in clause 19.2(c)(iv).

(vi)        Adverse working conditions allowances are not payable during periods of leave.

(d)         Camping allowance

[19.2(d)(i) varied by PR718930, PR729374, PR740798, PR762221, PR774003 ppc 01Jul24]

(i)            An employee will be paid a camping allowance of $31.25 per night where required to camp at the site of any work:

·   by direction of the employer; or

·   because no reasonable transport facilities are available to enable the employee to proceed to and from home each day.

(ii)          At the end of each working week the employee will be allowed to return to the employee’s home and in such cases all time reasonably required for travelling to and from the employee’s home will be treated as time worked in addition to the actual time spent working.

(e)          On-call allowance

An employee who is on-call in accordance with clause 21.6 will be paid an on-call allowance as follows:

[19.2(e)(i) varied by PR718930, PR729374, PR740798, PR762221, PR774003 ppc 01Jul24]

(i)            Monday to Friday, inclusive—$27.17 per day;

[19.2(e)(ii) varied by PR718930, PR729374, PR740798, PR762221, PR774003 ppc 01Jul24]

(ii)          Saturday—$40.76 per day; or

[19.2(e)(iii) varied by PR718930, PR729374, PR740798, PR762221, PR774003 ppc 01Jul24]

(iii)        Sunday or a public holiday—$54.34 per day.

(f)           Sleepover allowance

A sleepover allowance may be payable to a community services employee in accordance with clause 21.7.

19.3               Expense-related allowances

(a)          Meal allowance in relation to overtime

[19.3(a)(i) varied by PR719082, PR729555, PR740961, PR762392, PR774170 ppc 01Jul24]

(i)            A meal allowance of $19.43 will be paid to an employee who is required to work more than 2 hours’ overtime in a minimum of 10 hours on duty.

[19.3(a)(ii) varied by PR719082, PR729555, PR740961, PR762392, PR774170 ppc 01Jul24]

(ii)          An additional meal allowance of $19.43 will be paid where the employer requires the employee to continue working for a further 4 hours of continuous overtime work.

(iii)        A meal allowance is not payable:

·   where the employee has been notified at least 24 hours in advance of the requirement to work overtime; or

·   where the employee is only required to work less than the time prescribed in clauses 19.3(a)(i) or 19.3(a)(ii); or

·   where a meal is provided by the employer.

(b)         Tool allowance—tradespersons and apprentices

[19.3(b)(i) varied by PR719082, PR729555, PR740961, PR762392, PR774170 ppc 01Jul24]

(i)            A weekly tool allowance of $22.25 will be paid to a tradesperson or an apprentice tradesperson who is required by the employer to supply and maintain tools ordinarily required by the employee in the performance of their duties as a tradesperson.

(ii)          The tool allowance is not payable where the employer provides the tradesperson or apprentice with the required tools or while employees are absent from work.

(c)          Vehicle allowance

[19.3(c)(i) varied by PR729555, PR740961, PR762392, PR774170 ppc 01Jul24]

(i)            An employee required by their employer to use their own vehicle in or in connection with the performance of their duties will be paid an allowance for each kilometre of authorised travel as follows:

·   motor vehicle—$0.98 per kilometre; and

·   motorcycle—$0.33 per kilometre.

(ii)          An employer may require an employee to record full details of all such official travel requirements in a log book.

19.4               Transfers, travelling and working away from normal starting point

(a)          Normal starting point

(i)            All employees upon engagement will be given a normal starting point which will be, subject to clause 19.4(a)(iv), the starting point of their daily work activities.

(ii)          Unless otherwise provided, each employee will be attached to one normal starting point only.

(iii)        An employee may be attached to more than one normal starting point where multiple starting points form part of the nature of the work being performed.

(iv)        An employee may be transferred to a different normal starting point within the employer’s local government area at any time by the giving of reasonable notice provided that the relocation is reasonable in the circumstances and does not unreasonably disadvantage the employee.

(b)         Excess travelling time and fares

(i)            Where an employer requires an employee, other than a casual, to start work at a place away from the employee’s normal starting point, the employer will pay the employee:

·   excess travelling time—at the employee’s minimum rate for all time reasonably spent reaching and/or returning from the job which is in excess of the time normally spent in travelling between the employee’s usual residence and their normal starting point; and

·   excess fares—any fares reasonably incurred by the employee that are in excess of the fares normally incurred in travelling between the employee’s usual residence and the employee’s normal starting point. The excess fares allowance will not be paid where the employee is provided with a vehicle by the employer or is paid the vehicle allowance as provided in clause 19.3(c) or has an arrangement with the employer for a regular vehicle allowance in excess of the allowance provided in clause 19.3(c).

(ii)          Where a community services employee providing home care is required by the employer to travel between 2 or more work locations in any one day the employee will be reimbursed for travel expenses incurred for travel between the first and successive service points and will be paid at the appropriate rate of pay during travel time between the first and successive service points.

19.5               Reimbursement of expenses

(a)          All reasonable expenses incurred by the employee at the direction of the employer, including out-of-pocket expenses, course fees and materials, telephones, accommodation, travelling expenses and the cost of special protective clothing, incurred in connection with the employee’s duties will be paid by the employer and, where practicable will be included in the next pay period.

(b)         The method and mode of travelling or the vehicle to be supplied or to be used will be arranged mutually between the employer and the employee. Travelling arrangements will be agreed between the employer and the employee in advance.

(c)          The employer will reimburse an employee, other than a tradesperson or apprentice, for the cost of any tools, instruments or special equipment purchased and supplied by the employee at the direction of the employer. However, reimbursement need not be made if the employer supplies the tools, instruments or equipment.

(d)         The employer may require the employee to present proof of payment prior to the reimbursement.

20.                 Superannuation

[Varied by PR771387]

20.1               Superannuation legislation

[20.1 substituted by PR771387 ppc 09Apr24]

(a)          The NES and Superannuation legislation, including the Superannuation Guarantee (Administration) Act 1992 (Cth), the Superannuation Guarantee Charge Act 1992 (Cth), the Superannuation Industry (Supervision) Act 1993 (Cth) and the Superannuation (Resolution of Complaints) Act 1993 (Cth), deal with the superannuation rights and obligations of employers and employees.

(b)         The rights and obligations in clause 20 supplement those in superannuation legislation and the NES.

NOTE: Under superannuation legislation:

(a) Individual employees generally have the opportunity to choose their own superannuation fund.

(b) If a new employee does not choose a superannuation fund, the employer must ask the Australian Taxation Office (ATO) whether the employee is an existing member of a stapled superannuation fund and, if stapled fund details are provided by the ATO, make contributions to the stapled fund.

(c) If an employee does not choose a superannuation fund and does not have a stapled fund, the choice of superannuation fund requirements will be satisfied by contributions made to a superannuation fund nominated in the award covering the employee, provided the fund is able to accept contributions for the benefit of the employee.

(d) A fund may not be able to accept contributions for the benefit of an employee if the employee would be a new member of the fund’s MySuper product and the MySuper product is closed to new members because it has failed the performance tests of Australian Prudential Regulation Authority (APRA) for 2 consecutive years.

20.2               Employer contributions

An employer must make such superannuation contributions to a superannuation fund for the benefit of an employee as will avoid the employer being required to pay the superannuation guarantee charge under superannuation legislation with respect to that employee.

20.3               Voluntary employee contributions

(a)          Subject to the governing rules of the relevant superannuation fund, an employee may, in writing, authorise their employer to pay on behalf of the employee a specified amount from the post-taxation wages of the employee into the same superannuation fund as the employer makes the superannuation contributions provided for in clause 20.2.

(b)         An employee may adjust the amount the employee has authorised their employer to pay from the wages of the employee from the first of the month following the giving of three months’ written notice to their employer.

(c)          The employer must pay the amount authorised under clauses 20.3(a) or (b) no later than 28 days after the end of the month in which the deduction authorised under clauses 20.3(a) or (b) was made.

20.4               Superannuation fund

[20.4 varied by PR771387 ppc 09Apr24]

Unless, to comply with superannuation legislation, the employer is required to make the superannuation contributions provided for in clause 20.2 to another superannuation fund, the employer must make the superannuation contributions provided for in clause 20.2 and pay any amount authorised under clauses 20.3(a) or 20.3(b) to one of the following superannuation funds or its successor, provided that, in respect of new employees, the fund is able to accept new beneficiaries:

(a)          LGsuper;

(b)         Local Government Superannuation Scheme (LGSS);

(c)          Tasplan;

(d)         Vision Super;

(e)          WA Local Government Superannuation Plan;

(f)           City of Perth Superannuation Fund;

(g)          Local Super;

(h)         any superannuation fund to which the employer was making superannuation contributions for the benefit of its employees before 12 September 2008, provided the superannuation fund is an eligible choice fund and is a fund that offers a MySuper product or is an exempt public sector superannuation scheme; or

(i)            a superannuation fund or scheme which the employee is a defined benefit member of.

20.5               Absence from work

Subject to the governing rules of the relevant superannuation fund, the employer must also make the superannuation contributions provided for in clause 20.2 and pay the amount authorised under clauses 20.3(a) or (b):

(a)          Paid leave—while the employee is on any paid leave;

(b)         Work-related injury or illness—for the period of absence from work (subject to a maximum of 52 weeks) of the employee due to work-related injury or work-related illness provided that:

(i)            the employee is receiving workers compensation payments or is receiving regular payments directly from the employer in accordance with the statutory requirements; and

(ii)          the employee remains employed by the employer.

Part 5—Overtime and Penalty Rates

21.                 Overtime

[Varied by PR718930, PR723996, PR740798, PR762221, PR763319, PR774003]

21.1               Definition of overtime

Unless otherwise provided, overtime means all work performed at the direction of the employer:

(a)          in excess of the employee’s ordinary weekly hours as specified in clause 13.1(a);

(b)         on days other than ordinary working days as specified in clause 13.1; or

(c)          in excess of the maximum ordinary hours on any day provided by clause 13.1(k).

21.2               Payment for overtime

(a)          Except as otherwise provided, overtime will be paid at 150% of the minimum hourly rate for the first 2 hours and 200% of the minimum hourly rate after that.

(b)         Overtime worked from 12 noon on a Saturday and all day Sunday will be paid 200% of the minimum hourly rate.

[New 21.2(c) inserted by PR723996 ppc 20Nov20]

(c)          The casual loading prescribed by clause 11.1 will not be paid for overtime hours worked.

[21.2(c) renumbered as 21.2(d) by PR723996 ppc 20Nov20]

(d)         In calculating overtime, each day’s work stands alone.

21.3               Time off instead of payment for overtime

(a)          An employee and employer may agree in writing to the employee taking time off instead of being paid for a particular amount of overtime that has been worked by the employee.

(b)         Any amount of overtime that has been worked by an employee in a particular pay period and that is to be taken as time off instead of the employee being paid for it must be the subject of a separate agreement under clause 21.3.

(c)          An agreement must state each of the following:

(i)            the number of overtime hours to which it applies and when those hours were worked;

(ii)          that the employer and employee agree that the employee may take time off instead of being paid for the overtime;

(iii)        that, if the employee requests at any time, the employer must pay the employee, for overtime covered by the agreement but not taken as time off, at the overtime rate applicable to the overtime when worked;

(iv)        that any payment mentioned in clause 21.3(c)(iii) must be made in the next pay period following the request.

NOTE: An example of the type of agreement required by clause 21.3 is set out at Schedule H—Agreement for Time Off Instead of Payment for Overtime. There is no requirement to use the form of agreement set out at Schedule H—Agreement for Time Off Instead of Payment for Overtime. An agreement under clause 21.3 can also be made by an exchange of emails between the employee and employer, or by other electronic means.

(d)         The period of time off that an employee is entitled to take is the same as the number of overtime hours worked.

EXAMPLE: By making an agreement under clause 21.3 an employee who worked 2 overtime hours is entitled to 2 hours’ time off.

(e)          Time off must be taken:

(i)            within the period of 6 months after the overtime is worked; and

(ii)          at a time or times within that period of 6 months agreed by the employee and employer.

(f)           If the employee requests at any time, to be paid for overtime covered by an agreement under clause 21.3 but not taken as time off, the employer must pay the employee for the overtime, in the next pay period following the request, at the overtime rate applicable to the overtime when worked.

(g)          If time off for overtime that has been worked is not taken within the period of 6 months mentioned in clause 21.3(e), the employer must pay the employee for the overtime, in the next pay period following those 6 months, at the overtime rate applicable to the overtime when worked.

(h)         The employer must keep a copy of any agreement under clause 21.3 as an employee record.

(i)            An employer must not exert undue influence or undue pressure on an employee in relation to a decision by the employee to make, or not make, an agreement to take time off instead of payment for overtime.

(j)           An employee may, under section 65 of the Act, request to take time off, at a time or times specified in the request or to be subsequently agreed by the employer and the employee, instead of being paid for overtime worked by the employee. If the employer agrees to the request then clause 21.3 will apply, including the requirement for separate written agreements under clause 21.3(b) for overtime that has been worked.

[Note varied by PR763319 ppc 01Aug23]

NOTE: If an employee makes a request under section 65 of the Act for a change in working arrangements, the employer may only refuse that request on reasonable business grounds (see section 65A(3) of the Act).

(k)         If, on the termination of the employee’s employment, time off for overtime worked by the employee to which clause 21.3 applies has not been taken, the employer must pay the employee for the overtime at the overtime rate applicable to the overtime when worked.

NOTE: Under section 345(1) of the Act, a person must not knowingly or recklessly make a false or misleading representation about the workplace rights of another person under clause 21.3.

21.4               Rest period after overtime

(a)          Length of the rest period

When overtime work is necessary it will be arranged wherever reasonably practicable for employees to have at least 10 consecutive hours off duty between the work on successive days.

(b)         Where the employee does not get a 10 hour rest

(i)            The following conditions apply to an employee (other than a casual employee) who works so much overtime that the employee has not had at least 10 consecutive hours off duty between the end of the employee’s work on one day and the start of the employee’s ordinary hours of work on the next day:

·   the employee must be released from duty after that overtime is finished until the employee has had 10 consecutive hours off duty, and

·   there will be no loss of pay for ordinary hours of work which occur during this absence.

(ii)          The following conditions apply to an employee who, on the instructions of the employer, resumes or continues work without having had 10 consecutive hours off duty in accordance with clause 21.4(b)(i):

·   the employee must be paid at 200% of the minimum hourly rate until the employee is released from duty;

·   the employee is then entitled to be absent for 10 consecutive hours; and

·   there will be no loss of pay for ordinary hours of work time which occur during this absence.

(c)          On-call, call-back and remote response

Clauses 21.4(a) and 21.4(b) will not apply where an employee works for less than 3 hours on-call, call-back or remote response on any one day in accordance with clauses 21.5 or 21.6.

21.5               Call-back

(a)          For the purposes of this award, an employee will be deemed to be on a call-back if the employee is recalled to work overtime after leaving the employer’s premises or worksite and without receiving prior notice of the requirement to work overtime before finishing work.

(b)         Employees will not be deemed to be on-call-back where the employee works overtime that is continuous with the employee’s ordinary hours.

(c)          Any employee who is called back to work will be paid for a minimum of 3 hours’ work at the appropriate overtime rate for each time the employee is recalled.

(d)         Any subsequent call-backs occurring within 3 hours of a call-back will not attract any additional payment.

(e)          An employee working on a call-back will be paid the appropriate overtime rate from the time the employee departs for work.

(f)           Except in the case of unforeseen circumstances arising, the employee will not be required to work the full 3 hours if the job that the employee was recalled to perform is completed within a shorter period.

(g)          Clause 21.5 will not apply in cases where the call-back is continuous subject to a reasonable meal break with the commencement of ordinary hours.

21.6               On-call

(a)          An employee directed by the employer to be available for duty outside of the employee’s ordinary working hours will be on-call. An employee on-call must be able to be contacted and immediately respond to a request to attend work.

(b)         An employee who is on-call may be paid an on-call allowance in accordance with clause 19.2(e).

(c)          Call out

(i)            An employee who is on-call and in receipt of an on-call allowance will be paid at the appropriate overtime rate in clause 21 for time required to attend work.

(ii)          Actual time worked will be deemed to apply from the time the employee leaves home.

(d)         Remote response

(i)            An employee who is in receipt of an on-call allowance and available to immediately:

·   respond to phone calls or messages;

·   provide advice (‘phone fixes’);

·   arrange call out/rosters of other employees; and

·   remotely monitor and/or address issues by remote telephone and/or computer access,

will be paid the applicable overtime rate in clause 21 for the time actually taken in dealing with each particular matter.

(ii)          An employee remotely responding will be required to maintain and provide to the employer a time sheet of the length of time taken in dealing with each matter remotely for each day starting from the first remote response. The total overtime paid to an employee for all time remotely responding in any day commencing from the first response will be rounded up to the nearest 15 minutes.

21.7               Sleepover allowance

[21.7(a) varied by PR718930, PR740798, PR762221, PR774003 ppc 01Jul24]

(a)          A community services employee who is required to be present at the workplace for any period while on a sleepover shift will be paid $13.59 for each hour plus the on-call allowance provided for in clause 21.6(b).

(b)         Time spent while on a sleepover shift will not be regarded as ordinary hours or as time worked for any purpose whatsoever.

(c)          Payment of the on-call allowance referred to in clause 21.7(a) will be payment for work undertaken by the employee during any continuous period of a sleepover shift unless the work is in excess of either:

(i)            one hour; or

(ii)          2 call outs.

(d)         If the work is in excess of one hour or 2 call outs, an employee called out to work will be paid at overtime rates for the period of the call out with a minimum payment of 30 minutes.

(e)          A sleepover shift will not exceed 12 hours unless the premises at which the employee is required to remain is the employee’s principal place of residence, in which case the employee may be on a sleepover shift for up to 14 hours.

(f)           An employee will not be entitled to the sleepover shift allowance prescribed by clause 21.7 for any hour in respect of which they are entitled to payment for ordinary hours or overtime.

22.                 Penalty rates

22.1               Weekday penalty rates

An employee required to work ordinary hours on a Monday to Friday outside the span of hours provided in clauses 13.1(d), 13.1(e), 13.1(f), 13.1(g) or 13.1(h) will be paid 120% of the minimum hourly rate for hours worked outside the span.

22.2               Weekend penalty rates

(a)          An employee (other than an employee engaged in recreation centres or community services) who works on a Saturday or Sunday in a role/work area specified in clauses 13.1(e), 13.1(f) and 13.1(g) will be entitled to the following penalty rates for all ordinary hours worked:

(i)            150% of the minimum hourly rate for all ordinary hours worked on a Saturday.

(ii)          175% of the minimum hourly rate for all ordinary hours worked on a Sunday.

(b)         Employees will be paid weekend penalty rates for the actual time worked on a Saturday and/or Sunday.

(c)          Saturday is taken to commence at midnight on Friday and finish at midnight on Saturday. Sunday is taken to commence at midnight on Saturday and finish at midnight on Sunday.

22.3               Weekend penalty rates for recreation centres and community services

(a)          Employees engaged in recreation centres or community services will not be entitled to weekend penalty rates for ordinary hours worked on Saturday or Sunday between the hours of 5.00 am and 10.00 pm.

(b)         All other weekend hours for such employees will be paid according to clause 22.2.

Part 6—Leave and Public Holidays

23.                 Annual leave

[Varied by PR751109]

23.1               Annual leave is provided for in the NES. Clause 23 supplements or deals with matters incidental to the NES provisions.

23.2               Shiftworkers for the purposes of the NES

For the purpose of section 87(1)(b) of the Act, a shiftworker is an employee:

(a)          who works a roster and who, over the roster cycle, may be rostered to work ordinary shifts on any of the 7 days of the week; and

(b)         who is regularly rostered to work on Sundays and public holidays.

23.3               Payment for annual leave

(a)          Employees will be paid their minimum hourly rate of pay during periods of annual leave for the hours so taken.

(b)         An employee entitled to a first aid allowance in accordance with clause 19.2(b) will be paid that allowance when on annual leave.

NOTE: Where an employee is receiving over-award payments such that the employee’s base rate of pay is higher than the rate specified under this award, the employee is entitled to receive the higher rate while on a period of paid annual leave (see sections 16 and 90 of the Act).

23.4               Annual leave loading

(a)          The employee will be paid an annual leave loading of 17.5% calculated on the employee’s minimum weekly rate of pay in addition to payment for annual leave provided.

(b)         Annual leave loading will, at the discretion of the employer, be paid in any of the following ways:

(i)            on the anniversary date of employment;

(ii)          on the same date each year as determined by the employer; or

(iii)        when taking annual leave.

(c)          The maximum amount of annual leave loading that an employer may be required to pay in any year of service will not exceed 70% of the minimum weekly rate for Level 11.

23.5               Direction to take annual leave during shutdown

[23.5 renamed and substituted by PR751109 ppc 01May23]

(a)          Clause 23.5 applies if an employer:

(i)            intends to shut down all or part of its operation for a particular period (temporary shutdown period); and

(ii)          wishes to require affected employees to take paid annual leave during that period.

(b)         The employer must give the affected employees 28 days’ written notice of a temporary shutdown period, or any shorter period agreed between the employer and the majority of relevant employees.

(c)          The employer must give written notice of a temporary shutdown period to any employee who is engaged after the notice is given under clause 23.5(b) and who will be affected by that period, as soon as reasonably practicable after the employee is engaged.

(d)         The employer may direct the employee to take a period of paid annual leave to which the employee has accrued an entitlement during a temporary shutdown period.

(e)          A direction by the employer under clause 23.5(d):

(i)            must be in writing; and

(ii)          must be reasonable.

(f)           The employee must take paid annual leave in accordance with a direction under clause 23.5(d).

(g)          In respect of any part of a temporary shutdown period which is not the subject of a direction under clause 23.5(d), an employer and an employee may agree, in writing, for the employee to take leave without pay during that part of the temporary shutdown period.

(h)         An employee may take annual leave in advance during a temporary shutdown period in accordance with an agreement under clause 23.9.

(i)            In determining the amount of paid annual leave to which an employee has accrued an entitlement, any period of paid annual leave taken in advance by the employee, in accordance with an agreement under clause 23.9, to which an entitlement has not been accrued, is to be taken into account.

(j)           Clauses 23.6 to 23.8 do not apply to a period of annual leave that an employee is required to take during a temporary shutdown period in accordance with clause 23.5.

23.6               Excessive leave accruals: general provision

NOTE: Clauses 23.6 to 23.8 contain provisions, additional to the NES, about the taking of paid annual leave as a way of dealing with the accrual of excessive paid annual leave. See Part 2.2, Division 6 of the Act.

(a)          An employee has an excessive leave accrual if the employee has accrued more than 8 weeks’ paid annual leave (or 10 weeks’ paid annual leave for a shiftworker, as defined by clause 23.2).

(b)         If an employee has an excessive leave accrual, the employer or the employee may seek to confer with the other and genuinely try to reach agreement on how to reduce or eliminate the excessive leave accrual.

(c)          Clause 23.7 sets out how an employer may direct an employee who has an excessive leave accrual to take paid annual leave.

(d)         Clause 23.8 sets out how an employee who has an excessive leave accrual may require an employer to grant paid annual leave requested by the employee.

23.7               Excessive leave accruals: direction by employer that leave be taken

(a)          If an employer has genuinely tried to reach agreement with an employee under clause 23.6(b) but agreement is not reached (including because the employee refuses to confer), the employer may direct the employee in writing to take one or more periods of paid annual leave.

(b)         However, a direction by the employer under clause 23.7(a):

(i)            is of no effect if it would result at any time in the employee’s remaining accrued entitlement to paid annual leave being less than 6 weeks when any other paid annual leave arrangements (whether made under clause 23.6, 23.7 or 23.8 or otherwise agreed by the employer and employee) are taken into account; and

(ii)          must not require the employee to take any period of paid annual leave of less than one week; and

(iii)        must not require the employee to take a period of paid annual leave beginning less than 8 weeks, or more than 12 months, after the direction is given; and

(iv)        must not be inconsistent with any leave arrangement agreed by the employer and employee.

(c)          The employee must take paid annual leave in accordance with a direction under clause 23.7(a) that is in effect.

(d)         An employee to whom a direction has been given under clause 23.7(a) may request to take a period of paid annual leave as if the direction had not been given.

NOTE 1: Paid annual leave arising from a request mentioned in clause 23.7(d) may result in the direction ceasing to have effect. See clause 23.7(b)(i).

NOTE 2: Under section 88(2) of the Act, the employer must not unreasonably refuse to agree to a request by the employee to take paid annual leave.

23.8               Excessive leave accruals: request by employee for leave

(a)          If an employee has genuinely tried to reach agreement with an employer under clause 23.6(b) but agreement is not reached (including because the employer refuses to confer), the employee may give a written notice to the employer requesting to take one or more periods of paid annual leave.

(b)         However, an employee may only give a notice to the employer under clause 23.8(a) if:

(i)            the employee has had an excessive leave accrual for more than 6 months at the time of giving the notice; and

(ii)          the employee has not been given a direction under clause 23.7(a) that, when any other paid annual leave arrangements (whether made under clause 23.6, 23.7 or 23.8 or otherwise agreed by the employer and employee) are taken into account, would eliminate the employee’s excessive leave accrual.

(c)          A notice given by an employee under clause 23.8(a) must not:

(i)            if granted, result in the employee’s remaining accrued entitlement to paid annual leave being at any time less than 6 weeks when any other paid annual leave arrangements (whether made under clause 23.6, 23.7 or 23.8 or otherwise agreed by the employer and employee) are taken into account; or

(ii)          provide for the employee to take any period of paid annual leave of less than one week; or

(iii)        provide for the employee to take a period of paid annual leave beginning less than 8 weeks, or more than 12 months, after the notice is given; or

(iv)        be inconsistent with any leave arrangement agreed by the employer and employee.

(d)         An employee is not entitled to request by a notice under clause 23.8(a) more than 4 weeks’ paid annual leave (or 5 weeks’ paid annual leave for a shiftworker, as defined by clause 23.2) in any period of 12 months.

(e)          The employer must grant paid annual leave requested by a notice under clause 23.8(a).

23.9               Annual leave in advance

(a)          An employer and employee may agree in writing to the employee taking a period of paid annual leave before the employee has accrued an entitlement to the leave.

(b)         An agreement must:

(i)            state the amount of leave to be taken in advance and the date on which leave is to commence; and

(ii)          be signed by the employer and employee and, if the employee is under 18 years of age, by the employee’s parent or guardian.

NOTE: An example of the type of agreement required by clause 23.9 is set out at Schedule F—Agreement to Take Annual Leave in Advance. There is no requirement to use the form of agreement set out at Schedule F—Agreement to Take Annual Leave in Advance.

(c)          The employer must keep a copy of any agreement under clause 23.9 as an employee record.

(d)         If, on the termination of the employee’s employment, the employee has not accrued an entitlement to all of a period of paid annual leave already taken in accordance with an agreement under clause 23.9, the employer may deduct from any money due to the employee on termination an amount equal to the amount that was paid to the employee in respect of any part of the period of annual leave taken in advance to which an entitlement has not been accrued.

23.10           Cashing out of annual leave

(a)          Paid annual leave must not be cashed out except in accordance with an agreement under clause 23.10.

(b)         Each cashing out of a particular amount of paid annual leave must be the subject of a separate agreement under clause 23.10.

(c)          An employer and an employee may agree in writing to the cashing out of a particular amount of accrued paid annual leave by the employee.

(d)         An agreement under clause 23.10 must state:

(i)            the amount of leave to be cashed out and the payment to be made to the employee for it; and

(ii)          the date on which the payment is to be made.

(e)          An agreement under clause 23.10 must be signed by the employer and employee and, if the employee is under 18 years of age, by the employee’s parent or guardian.

(f)           The payment must not be less than the amount that would have been payable had the employee taken the leave at the time the payment is made.

(g)          An agreement must not result in the employee’s remaining accrued entitlement to paid annual leave being less than 4 weeks.

(h)         The maximum amount of accrued paid annual leave that may be cashed out in any period of 12 months is 2 weeks.

(i)            The employer must keep a copy of any agreement under clause 23.10 as an employee record.

NOTE 1: Under section 344 of the Act, an employer must not exert undue influence or undue pressure on an employee to make, or not make, an agreement under clause 23.10.

NOTE 2: Under section 345(1) of the Act, a person must not knowingly or recklessly make a false or misleading representation about the workplace rights of another person under clause 23.10.

NOTE 3: An example of the type of agreement required by clause 23.10 is set out at Schedule G—Agreement to Cash Out Annual Leave. There is no requirement to use the form of agreement set out at Schedule G—Agreement to Cash Out Annual Leave.

24.                 Personal/carer’s leave and compassionate leave

Personal/carer’s leave and compassionate leave are provided for in the NES.

25.                 Parental leave and related entitlements

[25 varied by PR763319 ppc 01Aug23]

Parental leave is provided for in the NES.

NOTE: Disputes about requests for extensions to unpaid parental leave may be dealt with under clause 31—Dispute resolution and/or under section 76B of the Act.

26.                 Community service leave

Community service leave is provided for in the NES.

27.                 Family and domestic violence leave

[27—Unpaid family and domestic violence leave renamed and substituted by PR750497 ppc 15Mar23]

Family and domestic violence leave is provided for in the NES.

NOTE 1: Information provided to employers concerning an employee’s experience of family and domestic violence is sensitive and if mishandled can have adverse consequences for the employee. Employers are subject to confidentiality requirements regarding the handling of this information under section 106C of the Act and requirements as to what can be reported on payslips pursuant to regulations 3.47 and 3.48 of the Fair Work Regulations 2009.

NOTE 2: Depending upon the circumstances, evidence that would satisfy a reasonable person of the employee’s need to take family and domestic violence leave may include a document issued by the police service, a court or family violence support service, or a statutory declaration.

28.                 Public holidays

[Varied by PR747470]

28.1               Public holiday entitlements are provided for in the NES.

28.2               Where an employee is required to work on a public holiday they will be paid 250% of the minimum hourly rate for the actual hours worked.

28.3               Observed public holiday

(a)          Where an employee is required to work on the observed public holiday they will be paid 250% of the minimum hourly rate for the actual hours worked.

(b)         An employee who works on an observed and actual public holiday will be paid the penalty rate for working on the observed public holiday, but not both.

28.4               Substitution of public holiday by agreement

An employer and employee may agree to substitute a public holiday as provided by the NES with an alternative day.

28.5               Public holiday occurring on a rostered day off

(a)          When a public holiday occurs on a day on which an employee is rostered off while employed on a 7 day a week rotating roster system, the employee will be paid a day’s pay at ordinary rates in addition to the ordinary week’s pay.

(b)         Instead of making the additional payment in clause 28.5(a), the employer may grant a day’s leave for each such public holiday which may be taken at a time that is mutually agreed to between the employer and the employee.

[28.5(c) inserted by PR747470 ppc 14Nov22]

(c)          If a public holiday is a part-day public holiday, then clause 28.5 applies on a pro-rata basis for the number of ordinary hours on the part-day public holiday.

28.6               Public holiday occurring on an accrued rostered day off

[28.6 varied by PR747470 ppc 14Nov22]

If an accrued rostered day off falls on a public holiday as prescribed in the NES, the next working day or part-day will be substituted. Another day or part-day may be substituted by written agreement. 

[28.7 deleted by PR747470 ppc 14Nov22]

Part 7—Workplace Delegates, Consultation and Dispute Resolution

[Part 7—Consultation and Dispute Resolution renamed by PR774841 from 01Jul24]

28A. Workplace delegates’ rights

[28A inserted by PR774841 from 01Jul24]

28A.1 Clause 28A provides for the exercise of the rights of workplace delegates set out in section 350C of the Act.

NOTE: Under section 350C(4) of the Act, the employer is taken to have afforded a workplace delegate the rights mentioned in section 350C(3) if the employer has complied with clause 28A.

28A.2 In clause 28A:

(a)          employer means the employer of the workplace delegate;

(b)         delegate’s organisation means the employee organisation in accordance with the rules of which the workplace delegate was appointed or elected; and

(c)          eligible employees means members and persons eligible to be members of the delegate’s organisation who are employed by the employer in the enterprise.

28A.3 Before exercising entitlements under clause 28A, a workplace delegate must give the employer written notice of their appointment or election as a workplace delegate. If requested, the workplace delegate must provide the employer with evidence that would satisfy a reasonable person of their appointment or election.

28A.4 An employee who ceases to be a workplace delegate must give written notice to the employer within 14 days.

28A.5 Right of representation

A workplace delegate may represent the industrial interests of eligible employees who wish to be represented by the workplace delegate in matters including:

(a)          consultation about major workplace change;

(b)         consultation about changes to rosters or hours of work;

(c)          resolution of disputes;

(d)         disciplinary processes;

(e)          enterprise bargaining where the workplace delegate has been appointed as a bargaining representative under section 176 of the Act or is assisting the delegate’s organisation with enterprise bargaining; and

(f)           any process or procedure within an award, enterprise agreement or policy of the employer under which eligible employees are entitled to be represented and which concerns their industrial interests.

28A.6 Entitlement to reasonable communication

(a)          A workplace delegate may communicate with eligible employees for the purpose of representing their industrial interests under clause 28A.5. This includes discussing membership of the delegate’s organisation and representation with eligible employees.

(b)         A workplace delegate may communicate with eligible employees during working hours or work breaks, or before or after work.

28A.7 Entitlement to reasonable access to the workplace and workplace facilities

(a) The employer must provide a workplace delegate with access to or use of the following workplace facilities:

(i)            a room or area to hold discussions that is fit for purpose, private and accessible by the workplace delegate and eligible employees;

(ii)          a physical or electronic noticeboard;

(iii)        electronic means of communication ordinarily used in the workplace by the employer to communicate with eligible employees and by eligible employees to communicate with each other, including access to Wi-Fi;

(iv)        a lockable filing cabinet or other secure document storage area; and

(v)          office facilities and equipment including printers, scanners and photocopiers.

(b) The employer is not required to provide access to or use of a workplace facility under clause 28A.7(a) if:

(i)            the workplace does not have the facility;

(ii)          due to operational requirements, it is impractical to provide access to or use of the facility at the time or in the manner it is sought; or

(iii)        the employer does not have access to the facility at the enterprise and is unable to obtain access after taking reasonable steps.

28A.8 Entitlement to reasonable access to training

Unless the employer is a small business employer, the employer must provide a workplace delegate with access to up to 5 days of paid time during normal working hours for initial training and at least one day each subsequent year, to attend training related to representation of the industrial interests of eligible employees, subject to the following conditions:

(a)          In each year commencing 1 July, the employer is not required to provide access to paid time for training to more than one workplace delegate per 50 eligible employees.

(b)         The number of eligible employees will be determined on the day a delegate requests paid time to attend training, as the number of eligible employees who are:

(i)            full-time or part-time employees; or

(ii)          regular casual employees.

(c)          Payment for a day of paid time during normal working hours is payment of the amount the workplace delegate would have been paid for the hours the workplace delegate would have been rostered or required to work on that day if the delegate had not been absent from work to attend the training.

(d)         The workplace delegate must give the employer not less than 5 weeks’ notice (unless the employer and delegate agree to a shorter period of notice) of the dates, subject matter, the daily start and finish times of the training, and the name of the training provider.

(e)          If requested by the employer, the workplace delegate must provide the employer with an outline of the training content.

(f)           The employer must advise the workplace delegate not less than 2 weeks from the day on which the training is scheduled to commence, whether the workplace delegate’s access to paid time during normal working hours to attend the training has been approved. Such approval must not be unreasonably withheld.

(g)          The workplace delegate must, within 7 days after the day on which the training ends, provide the employer with evidence that would satisfy a reasonable person of their attendance at the training.

28A.9 Exercise of entitlements under clause 28A

(a)          A workplace delegate’s entitlements under clause 28A are subject to the conditions that the workplace delegate must, when exercising those entitlements:

(i)            comply with their duties and obligations as an employee;

(ii)          comply with the reasonable policies and procedures of the employer, including reasonable codes of conduct and requirements in relation to occupational health and safety and acceptable use of ICT resources;

(iii)        not hinder, obstruct or prevent the normal performance of work; and

(iv)        not hinder, obstruct or prevent eligible employees exercising their rights to freedom of association.

(b)         Clause 28A does not require the employer to provide a workplace delegate with access to electronic means of communication in a way that provides individual contact details for eligible employees.

(c)          Clause 28A does not require an eligible employee to be represented by a workplace delegate without the employee’s agreement.

NOTE: Under section 350A of the Act, the employer must not:

(a) unreasonably fail or refuse to deal with a workplace delegate; or

(b) knowingly or recklessly make a false or misleading representation to a workplace delegate; or

(c) unreasonably hinder, obstruct or prevent the exercise of the rights of a workplace delegate under the Act or clause 28A.

28A.10 Interaction with other clauses of this award

Other clauses of this award may give additional or more favourable entitlements to workplace delegates (however described). If an entitlement of a workplace delegate under another clause of this award is more favourable to the delegate than an entitlement under clause 28A, the entitlement under the other clause applies instead of the entitlement under clause 28A.

29.                 Consultation about major workplace change

29.1               If an employer makes a definite decision to make major changes in production, program, organisation, structure or technology that are likely to have significant effects on employees, the employer must:

(a)          give notice of the changes to all employees who may be affected by them and their representatives (if any); and

(b)         discuss with affected employees and their representatives (if any):

(i)            the introduction of the changes; and

(ii)          their likely effect on employees; and

(iii)        measures to avoid or reduce the adverse effects of the changes on employees; and

(c)          commence discussions as soon as practicable after a definite decision has been made.

29.2               For the purposes of the discussion under clause 29.1(b), the employer must give in writing to the affected employees and their representatives (if any) all relevant information about the changes including:

(a)          their nature; and

(b)         their expected effect on employees; and

(c)          any other matters likely to affect employees.

29.3               Clause 29.2 does not require an employer to disclose any confidential information if its disclosure would be contrary to the employer’s interests.

29.4               The employer must promptly consider any matters raised by the employees or their representatives about the changes in the course of the discussion under clause 29.1(b).

29.5               In clause 29 significant effects, on employees, includes any of the following:

(a)          termination of employment; or

(b)         major changes in the composition, operation or size of the employer’s workforce or in the skills required; or

(c)          loss of, or reduction in, job or promotion opportunities; or

(d)         loss of, or reduction in, job tenure; or

(e)          alteration of hours of work; or

(f)           the need for employees to be retrained or transferred to other work or locations; or

(g)          job restructuring.

29.6               Where this award makes provision for alteration of any of the matters defined at clause 29.5, such alteration is taken not to have significant effect.

30.                 Consultation about changes to rosters or hours of work

30.1               Clause 30 applies if an employer proposes to change the regular roster or ordinary hours of work of an employee, other than an employee whose working hours are irregular, sporadic or unpredictable.

30.2               The employer must consult with any employees affected by the proposed change and their representatives (if any).

30.3               For the purpose of the consultation, the employer must:

(a)          provide to the employees and representatives mentioned in clause 30.2 information about the proposed change (for example, information about the nature of the change and when it is to begin); and

(b)         invite the employees to give their views about the impact of the proposed change on them (including any impact on their family or caring responsibilities) and also invite their representative (if any) to give their views about that impact.

30.4               The employer must consider any views given under clause 30.3(b).

30.5               Clause 30 is to be read in conjunction with any other provisions of this award concerning the scheduling of work or the giving of notice.

31.                 Dispute resolution

[Varied by PR763319]

31.1               Clause 31 sets out the procedures to be followed if a dispute arises about a matter under this award or in relation to the NES.

31.2               The parties to the dispute must first try to resolve the dispute at the workplace through discussion between the employee or employees concerned and the relevant supervisor.

31.3               If the dispute is not resolved through discussion as mentioned in clause 31.2, the parties to the dispute must then try to resolve it in a timely manner at the workplace through discussion between the employee or employees concerned and more senior levels of management, as appropriate.

31.4               If the dispute is unable to be resolved at the workplace and all appropriate steps have been taken under clauses 31.2 and 31.3, a party to the dispute may refer it to the Fair Work Commission.

31.5               The parties may agree on the process to be followed by the Fair Work Commission in dealing with the dispute, including mediation, conciliation and consent arbitration.

31.6               If the dispute remains unresolved, the Fair Work Commission may use any method of dispute resolution that it is permitted by the Act to use and that it considers appropriate for resolving the dispute.

31.7               A party to the dispute may appoint a person, organisation or association to support and/or represent them in any discussion or process under clause 31.

31.8               While procedures are being followed under clause 31 in relation to a dispute:

(a)          work must continue in accordance with this award and the Act; and

(b)         an employee must not unreasonably fail to comply with any direction given by the employer about performing work, whether at the same or another workplace, that is safe and appropriate for the employee to perform.

31.9               Clause 31.8 is subject to any applicable work health and safety legislation.

31.10           Dispute Resolution Training Leave

(a)          An eligible employee shall be entitled to a maximum of 5 days paid leave to attend courses which are specifically directed towards effective resolution of disputes regarding industrial matters under this award and /or industrial issues which arise at the workplace.

(b)         Eligible employees are only entitled to leave in accordance with clause 31.10 for accredited courses.

(c)          Such leave will be available to an individual eligible employee once only during their employment. The employer and eligible employee may reach an agreement on any requests for refresher training.

(d)         For the purpose of clause 31.10 an accredited course means a Dispute Resolution Training Course conducted by or on behalf of a registered training organisation whose scope of registration includes industrial relations training.

(e)          Nothing in clause 31.10 will prevent the employer and the eligible employee from reaching agreement that such training can be provided by a union or other accredited training provider(s).

(f)           An eligible employee is defined as a full-time or part-time employee:

(i)            who is a union delegate, who has been duly appointed by a union and the employer has been formally notified of that appointment; and

(ii)          who has completed 12 months continuous service with the current employer.

(g)          An eligible employee must comply with the following notice requirements:

(i)            provide the employer with at least 5 weeks prior notice in writing of their request to attend a dispute resolution training course;

(ii)          outline details of the type, content, venue and duration of the course to be attended in the written notice provided in accordance with clause 31.10(g)(i)

(h)         The employer will consider a request for leave in accordance with clause 31.10 having regard to:

(i)            the operational requirements of the employer; and

(ii)          the capacity of the employer to make adequate staffing arrangements among current employees during the proposed period of leave.

(i)            An employer must not unreasonably refuse to agree to a request by the employee to take dispute resolution training leave.

(j)           An employer will not be liable for any additional expenses associated with an employee's attendance at a course other than the payment of the minimum hourly rate for such absence.

(k)         An eligible employee will be required to provide the employer with proof of attendance at, and satisfactory completion of, the course to qualify for payment of leave.

(l)            Leave granted pursuant to clause 31.10 counts as service for all purposes of this award.

[Note 1 inserted by PR763319 ppc 01Aug23]

NOTE 1: In addition to clause 31, a dispute resolution procedure for disputes regarding the NES entitlement to request flexible working arrangements is contained in section 65B of the Act.

[Note 2 inserted by PR763319 ppc 01Aug23]

NOTE 2: In addition to clause 31, a dispute resolution procedure for disputes regarding the NES entitlement to request an extension to unpaid parental leave is contained in section 76B of the Act.

Part 8—Termination of Employment and Redundancy

32.                 Termination of employment

NOTE: The NES sets out requirements for notice of termination by an employer. See sections 117 and 123 of the Act.

32.1               Notice of termination by an employee

(a)          Clause 32.1 applies to all employees except those identified in sections 123(1) and 123(3) of the Act.

(b)         An employee must give the employer notice of termination in accordance with Table 1—Period of notice of at least the period specified in column 2 according to the period of continuous service of the employee specified in column 1.

Table 1—Period of notice

Column 1

Employee’s period of continuous service with the employer at the end of the day the notice is given

Column 2

Period of notice

Not more than 1 year

1 week

More than 1 year but not more than 3 years

2 weeks

More than 3 years but not more than 5 years

3 weeks

More than 5 years

4 weeks

NOTE: The notice of termination required to be given by an employee is the same as that required of an employer except that the employee does not have to give additional notice based on the age of the employee.

(c)          In clause 32.1(b) continuous service has the same meaning as in section 117 of the Act.

(d)         If an employee who is at least 18 years old does not give the period of notice required under clause 32.1(b), then the employer may deduct from wages due to the employee under this award an amount that is no more than one week’s wages for the employee.

(e)          If the employer has agreed to a shorter period of notice than that required under clause 32.1(b), then no deduction can be made under clause 32.1(d).

(f)           Any deduction made under clause 32.1(d) must not be unreasonable in the circumstances.

32.2               Job search entitlement

(a)          Where an employer has given notice of termination to an employee, the employee must be allowed time off without loss of pay of up to one day for the purpose of seeking other employment.

(b)         The time off under clause 32.2 is to be taken at times that are convenient to the employee after consultation with the employer.

33.                 Redundancy

NOTE: Redundancy pay is provided for in the NES. See sections 119 to 123 of the Act.

33.1               Transfer to lower paid duties on redundancy

(a)          Clause 33.1 applies if, because of redundancy, an employee is transferred to new duties to which a lower ordinary rate of pay applies.

(b)         The employer may:

(i)            give the employee notice of the transfer of at least the same length as the employee would be entitled to under section 117 of the Act as if it were a notice of termination given by the employer; or

(ii)          transfer the employee to the new duties without giving notice of transfer or before the expiry of a notice of transfer, provided that the employer pays the employee as set out in clause 33.1(c).

(c)          If the employer acts as mentioned in clause 33.1(b)(ii), the employee is entitled to a payment of an amount equal to the difference between the ordinary rate of pay of the employee (inclusive of all-purpose allowances and penalty rates applicable to ordinary hours) for the hours of work the employee would have worked in the first role, and the ordinary rate of pay (also inclusive of all-purpose allowances and penalty rates applicable to ordinary hours) of the employee in the second role for the period for which notice was not given.

33.2               Employee leaving during redundancy notice period

(a)          An employee given notice of termination in circumstances of redundancy may terminate their employment during the minimum period of notice prescribed by section 117(3) of the Act.

(b)         The employee is entitled to receive the benefits and payments they would have received under clause 33 or under sections 119 to 123 of the Act had they remained in employment until the expiry of the notice.

(c)          However, the employee is not entitled to be paid for any part of the period of notice remaining after the employee ceased to be employed.

33.3               Job search entitlement

(a)          Where an employer has given notice of termination to an employee in circumstances of redundancy, the employee must be allowed time off without loss of pay of up to one day each week of the minimum period of notice prescribed by section 117(3) of the Act for the purpose of seeking other employment.

(b)         If an employee is allowed time off without loss of pay of more than one day under clause 33.3(a), the employee must, at the request of the employer, produce proof of attendance at an interview.

(c)          A statutory declaration is sufficient for the purpose of clause 33.3(b).

(d)         An employee who fails to produce proof when required under clause 33.3(b) is not entitled to be paid for the time off.

(e)          This entitlement applies instead of clause 32.2.


 

Schedule AClassification Definitions

This award structure consists of skill-based classifications defined according to the following skill descriptors. Various positions may also require employees to hold and maintain appropriate licences, certificates and/or tickets for the operation of machinery, plant and/or tools.

A.1                Level 1

Level 1 covers entry level for operational employees with minimal experience and qualifications.

A.1.1            Authority and accountability: Completion of generic and basic tasks involving the utilisation of basic skills under established practices and procedures. Individual or team work is closely monitored under direct supervision.

A.1.2            Judgment and problem solving: Judgment is minimal and work activities include routine and clearly defined work which is co-ordinated by other employees. The tasks to be performed may involve the use of a basic range of tools, techniques and methods within a limited range of work.

A.1.3            Specialist knowledge and skills: Job specific knowledge and skill are obtained through on-the-job training and workplace-based induction training.

A.1.4            Management skills: Not required at this level.

A.1.5            Interpersonal skills: Limited to basic communications with other staff and possibly with the public.

A.1.6            Qualifications and experience: An employee in this level will have commenced on-the-job training, which may include an induction course.

A.2                Level 2

Level 2 covers operational employees undertaking duties and responsibilities in excess of Level 1 with relevant local government industry or equivalent experience.

A.2.1            Authority and accountability: Completion of basic tasks involving the utilisation of a range of basic skills under established practices and procedures. Work is monitored under supervision either individually or in a team environment.

A.2.2            Judgment and problem solving: Judgment is limited to the tasks to be performed and may involve the use of a limited range of tools, techniques and methods within a specified range of work. An employee may resolve minor problems that relate to immediate work tasks.

A.2.3            Specialist knowledge and skills: Obtained through on-the-job training and workplace induction training. May include off-the-job training through accredited short courses.

A.2.4            Management skills: Not required at this level.

A.2.5            Interpersonal skills: Limited to basic communications with other staff and possibly with the public.

A.2.6            Qualifications and experience: Completion of Year 10 and/or an appropriate labour market program or similar work/skills.

A.3                Level 3

Level 3 covers operational employees undertaking duties and responsibilities in excess of Level 2 and entry level administrative employees.

A.3.1            Authority and accountability: Responsible for completion of regularly occurring tasks with general guidance on a daily basis. May supervise work or provide on-the-job training, based on their skills and/or experience, to employees of the same or lower levels.

A.3.2            Judgment and problem solving: Personal judgment is required to follow predetermined procedures where a choice between more than 2 options is present. Work performed falls within general guidelines but with scope to exercise discretion in the application of established practices and procedures.

A.3.3            Specialist knowledge and skills: Application of developed skills acquired through on-the-job training or accredited external training over a number of months. Positions may require demonstrated competence in administrative areas.

A.3.4            Management skills: Not required at this level.

A.3.5            Interpersonal skills: Employees at this level require communication skills to enable them to effectively communicate with clients, other employees and members of the public and in the resolution of minor matters.

A.3.6            Qualifications and experience: Qualifications or relevant experience in accordance with the requirements of work in this level, which may be acquired through a Certificate II or a non-trades Certificate III, however described.

A.4                Level 4

Level 4 covers operational and administrative employees undertaking duties and responsibilities in excess of Level 3 and is the entry level for technical and trades employees.

A.4.1            Authority and accountability: Work performed is within general guidelines. May supervise work or provide on-the-job training, based on their skills and/or experience, to employees of the same or lower levels. Responsible for leading employees in operational duties or the application of trades, administrative or technical skills.

A.4.2            Judgment and problem solving: The nature of the work is clearly defined with procedures well understood. Tasks performed may involve selection from a range of existing techniques, systems, equipment, methods or processes. Guidance is available from more senior staff.

A.4.3            Specialist knowledge and skills: Requires demonstrated competence in a number of key skill areas related to major elements of the job. Proficiency in the application of standardised procedures and practices. May also include the operation of tools, plant, machinery and/or equipment, in accordance with the requirements of the position. Performance of trades and non-trade tasks incidental to the work.

A.4.4            Management skills: Provide employees with on-the-job training, guidance and basic knowledge of workplace policies and procedures. Employees may lead small groups of employees at the ‘work face’.

A.4.5            Interpersonal skills: Employees at this level require effective communication skills to enable them to communicate with clients, other employees and members of the public and in the resolution of routine and usual matters.

A.4.6            Qualifications and experience: Qualifications or relevant experience in accordance with the requirements of work in this level which may be acquired through:

(a)          a trade certificate or equivalent;

(b)          completion of accredited/industry-based training courses equivalent to a Certificate IV (non-trade); and/or

(c)           knowledge and skills gained through on-the-job training.

A.5                Level 5

Level 5 covers technical, administrative and trades employees undertaking duties and responsibilities in excess of Level 4.

A.5.1            Authority and accountability: The exercise of discretion within standard practices and processes and may involve the exercise of high precision occupational skills using various specialised techniques, systems, equipment, methods or processes. Positions provide local decisions, direction, leadership and on-the-job training to supervised employees or groups of employees.

A.5.2            Judgment and problem solving: Skills to solve problems which require assessment of a range of options having elements of complexity in reaching decisions and making recommendations. For supervisors, the work processes often requires the quantification of the amount of resources needed to meet those objectives. Assistance may be readily available from other staff in the work area in solving problems.

A.5.3            Specialist knowledge and skills: Specialist knowledge in a number of advanced skill areas relating to the more complex elements of post-trades or specialist disciplines either through formal training programs or on-the-job training.

A.5.4            Management skills: May require skills in co-ordinating a team of employees, to motivate and monitor performance against work outcomes. Positions may lead large groups of employees at the ‘work face’.

A.5.5            Interpersonal skills: Persuasive communication skills are required to participate in specialised discussions to resolve issues, including explaining policy to the public and/or others and reconciling different points of view.

A.5.6            Qualifications and experience: Positions require thorough working knowledge and experience of all work procedures for the application of technical, trades or administrative skills, based upon suitable certificate or post-certificate level qualifications which may include:

(a)          post-trade certificate and/or other post-secondary qualification below diploma or degree; or

(b)         extensive knowledge and skill gained through on-the-job training in accordance with the requirements of the work in this level.

A.6                Level 6

Level 6 covers administrative, technical or trades employees undertaking duties and responsibilities in excess of Level 5.

A.6.1            Authority and accountability: May be responsible for providing a specialised/technical service and for completing work with elements of complexity. May make internal and external recommendations which represent the employer to the public and/or other organisations. Employees are accountable for the quality, effectiveness, cost and timeliness of the programs, projects or work plans under their control and for safety and security of the assets being managed.

A.6.2            Judgment and problem solving: Judgment and problem solving skills are required where there is a lack of definition requiring analysis of a number of options. Typical judgments may require variation of work priorities and approaches; some creativity and originality may be required. Guidance and counsel may be available within the time available to make a choice.

A.6.3            Specialist knowledge and skills: Employees have advanced knowledge and skills in a number of areas where analysis of complex options is involved.

A.6.4            Management skills: May provide higher level supervision of groups of operational, administrative, trades or technical employees. Employees supervised may be in a number of different work areas, requiring motivation, monitoring, managing and co‑ordination to achieve specific outputs. Positions may require an understanding and implementation of relevant employment policies and practices.

A.6.5            Interpersonal skills: Skills to communicate with employees in lower levels and the public. Employees in this level are expected to write detailed and non-standard reports and correspondences in their field of expertise.

A.6.6            Qualifications and experience: Positions require working knowledge and experience of all work procedures for the application of technical, trades or administrative skills in the most complex areas of the job and suitable qualifications, which may include:

(a)          diploma or advanced diploma; or

(b)          appropriate in-house training or equivalent.

A.7                Level 7

Level 7 covers specialist technical employees undertaking duties in excess of Level 6 and is the entry level for graduate professional employees.

A.7.1            Authority and accountability: Provides professional and/or specialist technical services to complete assignments or projects in consultation with other employees. May work with a team of employees requiring the review and approval of more complex elements of the work.

A.7.2            Judgment and problem solving: Problems require assessment of a range of options having elements of complexity in reaching decisions and making recommendations. Precedent is available from the employer’s internal sources, and assistance is usually available from other professional and/or specialist technical employees in the work area.

A.7.3            Specialist knowledge and skills: Positions require considerable knowledge and a level of skill in a specific area to resolve issues having elements of complexity which may not be clearly defined.

A.7.4            Management skills: Technical and administrative employees at this level may manage minor projects involving employees in lower levels and other resources. Graduate professional employees at this level are not expected to perform such management functions.

A.7.5            Interpersonal skills: Persuasive skills are required to participate in technical discussions to resolve problems, explain policy and reconcile viewpoints. Employees may write reports in the field of their expertise and/or prepare external correspondence.

A.7.6            Qualifications and experience: Skills and knowledge needed are beyond those normally acquired through the completion of secondary education alone and normally acquired through completion of a degree with little or no relevant work experience, or a diploma with considerable work experience.

A.8                Level 8

Level 8 covers professionals/specialists positions that provide both advisory and project management responsibilities in excess of Level 7. The positions in Level 8 generally have a major impact upon the day-to-day operations of a function, department or work area of the employer.

A.8.1            Authority and accountability: Provides a specialist service in the completion of work and/or projects which have elements of complexity (composed of many parts that may be more conceptual than definite).

A.8.2            Judgment and problem solving: Positions require the interpretation of information and development of suitable procedures to achieve satisfactory outcomes. The nature of the work is usually specialised with methods, procedures and processes developed from theory or precedent. Decision making requires analysis of data to reach decisions and/or determine progress.

A.8.3            Specialist knowledge and skills: Positions require the application of extensive knowledge and a high level of skill in a specific area to resolve issues having elements of complexity.

A.8.4            Management skills: Technical employees at this level may manage more complex projects involving people and other resources. Professional employees at this level may manage minor projects involving employees in lower levels and other resources.

A.8.5            Interpersonal skills: Interpersonal skills in leading and motivating employees in different teams/locations may be required, as well as persuasive skills to resolve problems or provide specialised advice.

A.8.6            Qualifications and experience: Employees at this level supplement base level professional qualifications with additional skills training. Considerable practical experience or skills training is required to effectively control key elements of the job.

A.9                Level 9

Level 9 involves duties and responsibilities in excess of Level 8 and typically involves key specialists in a specific field and the undertaking of a management function. Level 9 also covers experienced professionals.

A.9.1            Authority and accountability: Accountable for the effective management of major sections or projects within their area of expertise. Provides a professional advisory role to people within or outside the employer on major areas of policy or on key issues of significance to the organisation. Such advice may commit the employer and have significant impact upon external parties dealing with the employer. The position’s influence would have an important role in the overall performance of the function.

A.9.2            Judgment and problem solving: Employees have a high level of independence and determine and/or oversee the framework for problem solving or set strategic plans. At this level, the position may represent management or the employer in the resolution of problems.

A.9.3            Specialist knowledge and skills: Positions require knowledge and skills for the direction and control of a key function of the employer or major functions within a department. Positions require expert knowledge and skills involving elements of creativity and innovation in addressing and resolving major issues.

A.9.4            Management skills: Employees may direct professional or other staff in the planning, implementation and review of major programs, as well as participating as a key member of a functional team. Positions at this level may also be required to manage staff, resolve operational problems and participate in a discrete management team to resolve key problems.

A.9.5            Interpersonal skills: Interpersonal skills in leading and motivating staff will be required at this level. Positions require the ability to persuade, convince or negotiate with staff, clients, members of the public, tribunals and persons in other organisations in the pursuit and achievement of specific and set objectives. Communication skills may be required to enable provision of key advice both within and outside the employer and to liaise with external bodies.

A.9.6            Qualifications and experience: Employees will have a relevant degree or equivalent with extensive practical experience.

A.10           Level 10

Level 10 positions can be described as those which have a management focus upon the attainment of operational and strategic objectives. This level includes senior managers who report to senior executive officers.

A.10.1       Authority and accountability: Makes determinative decisions and is accountable under delegated authority. Influences day-to-day and/or strategic direction of a department. May lead development and/or implementation of policy.

A.10.2       Judgment and problem solving: Resolution of problems which require analytic reasoning and integration of wide-ranging and complex information. High level of independence in determining direction and approach to issues.

A.10.3       Specialist knowledge and skills: Positions require the application of a range of specialist knowledge and skills, including relevant legislation, policies and other areas of precedent.

A.10.4       Management skills: Application of developed management skills to establish and/or monitor goals and objectives. Manage employees, budgets, work programs or major projects of the employer or a department utilising leadership, evaluation and monitoring skills to facilitate achievement of objectives. Ability to generate innovative approaches to more effectively deploy resources, meet changing circumstances and improve services.

A.10.5       Interpersonal skills: Employees at this level are required to use highly developed interpersonal skills to influence, persuade and/or motivate others to achieve objectives critical to the employer and to resolve conflict.

A.10.6       Qualifications and experience: Employees require a relevant degree or equivalent and management experience.

A.11           Level 11

Level 11 positions can be described as those which have a management focus upon the attainment of operational and strategic objectives undertaking duties and responsibilities at a higher level than Level 10 and includes senior executive officers (but not the chief executive officer, however described) who have overall responsibility and accountability for a number of significant functions.

A.11.1       Authority and accountability: Makes determinative decisions and is accountable under delegated authority. Influences day-to-day and/or strategic direction of a department. Leads policy development and implementation.

A.11.2       Judgment and problem solving: Resolution of problems which require highly analytic reasoning and integration of wide-ranging and complex information. High level of independence in determining direction and approach to issues.

A.11.3       Specialist knowledge and skills: Positions require the application of a wide range of specialist knowledge and skills, including relevant legislation and policies and other areas of precedent.

A.11.4       Management skills: Application of highly developed management skills to establish and/or monitor goals and objectives. Manage employees, budgets, work programs or major projects of the employer or a department utilising leadership, evaluation and monitoring skills to facilitate achievement of objectives. Ability to generate innovative approaches to more effectively deploy resources, meet changing circumstances and improve services.

A.11.5       Interpersonal skills: Positions at this level are required to use highly developed interpersonal skills to influence, persuade and/or motivate others to achieve objectives critical to the employer and to resolve complex conflict situations.

A.11.6       Qualifications and experience: Positions require a relevant degree or equivalent and significant management experience.


 

Schedule BSummary of Hourly Rates of Pay

[Varied by PR718930, PR729374, PR740798, PR762221, PR774003]

B.1                Full-time and part-time adult employees

B.1.1            Full-time and part-time adult employees—ordinary and penalty rates for employees working ordinary hours of work from Monday to Friday as provided in clauses 13.1(d) and 13.1(h).

[B.1.1 varied by PR718930, PR729374, PR740798, PR762221, PR774003 ppc 01Jul24]

 

Ordinary hours

Work outside span of ordinary hours1

Public holiday

 

% of minimum hourly rate

 

100%

120%

250%

 

$

$

$

Level 1

25.00

30.00

62.50

Level 2

25.80

30.96

64.50

Level 3

26.77

32.12

66.93

Level 4

27.17

32.60

67.93

Level 5

28.87

34.64

72.18

Level 6

31.24

37.49

78.10

Level 7

31.78

38.14

79.45

Level 8

34.34

41.21

85.85

Level 9

36.74

44.09

91.85

Level 10

40.16

48.19

100.40

Level 11

45.28

54.34

113.20

1 See clause 22.1.

B.1.2            Full-time and part-time adult employeesordinary and penalty rates for employees working ordinary hours of work from Monday to Sunday as provided in clauses 13.1(e), 13.1(f) and 13.1(g), excluding employees engaged in community services and recreation centres.

[B.1.2 varied by PR718930, PR729374, PR740798, PR762221, PR774003 ppc 01Jul24]

 

Ordinary hours

Work outside span of ordinary hours1

Saturday2

Sunday2

Public holiday

 

% of minimum hourly rate

 

100%

120%

150%

175%

250%

 

$

$

$

$

$

Level 1

25.00

30.00

37.50

43.75

62.50

Level 2

25.80

30.96

38.70

45.15

64.50

Level 3

26.77

32.12

40.16

46.85

66.93

Level 4

27.17

32.60

40.76

47.55

67.93

Level 5

28.87

34.64

43.31

50.52

72.18

Level 6

31.24

37.49

46.86

54.67

78.10

Level 7

31.78

38.14

47.67

55.62

79.45

Level 8

34.34

41.21

51.51

60.10

85.85

Level 9

36.74

44.09

55.11

64.30

91.85

Level 10

40.16

48.19

60.24

70.28

100.40

Level 11

45.28

54.34

67.92

79.24

113.20

1 See clause 22.1.

2 See clause 22.2.

B.1.3            Full-time and part-time adult employeesordinary and penalty rates for employees engaged in community services and recreation centres

[B.1.3 varied by PR718930, PR729374, PR740798, PR762221, PR774003 ppc 01Jul24]

 

Ordinary hours

Work outside span of ordinary hours1

Saturday before 5am or after 10pm

Sunday before 5am or after 10pm

Public holiday

 

% of minimum hourly rate

 

100%

120%

150%

175%

250%

 

$

$

$

$

$

Level 1

25.00

30.00

37.50

43.75

62.50

Level 2

25.80

30.96

38.70

45.15

64.50

Level 3

26.77

32.12

40.16

46.85

66.93

Level 4

27.17

32.60

40.76

47.55

67.93

Level 5

28.87

34.64

43.31

50.52

72.18

Level 6

31.24

37.49

46.86

54.67

78.10

Level 7

31.78

38.14

47.67

55.62

79.45

Level 8

34.34

41.21

51.51

60.10

85.85

Level 9

36.74

44.09

55.11

64.30