Award coverage depends on the tasks that the employee does.
Clerks Award
The Clerks Award covers employees who only do clerical work.
Real Estate Award
The Real Estate Award covers employees who do real estate industry tasks. They may also do some related clerical work.
Example: Clerks Award
Poppy is a receptionist for a real estate company.
Her day-to-day duties include directing calls and taking messages, filing documents and organising mail.
Poppy is covered by the Clerks Award.
There is no appropriate classification in the Real Estate Award to cover Poppy’s role.
Example: Real Estate Award
Doug works as a property management assistant for a real estate company.
He assists the property manager. His day-to-day duties include responding to general enquiries, preparing documents and correspondence and collecting rents from tenants.
Doug is covered by the Real Estate Award.
What to do next
- Find out about Awards & agreements
- Find out more about Employment contracts
- Test your knowledge about awards and agreements with our Workplace Basics quiz
- Find out about the Award classifications
- Find out about Other workplace relations help
