The Retail Award covers employees selling goods or services online or over the phone.
The Retail Award also covers sales assistants working at a retail establishment.
A retail establishment isn’t limited to a shop. It includes any place that a retail business runs to sell goods to customers.
Example: Retail establishment
Stacey is a sales assistant for an online book seller.
The business operates in a warehouse. This is a retail establishment.
Stacey is covered by the Retail Award.
References
What to do next
- Find out more about industry and occupation awards at About awards
- Our Award classifications page covers how to read and apply classification descriptions in awards
- We also have Award summaries of who is and isn’t covered by awards
- Ask our virtual assistant, Frankie, a question from our Contact us page.
