The Retail Award covers employees selling goods or services online or over the phone.
The Retail Award also covers sales assistants working at a retail establishment.
A retail establishment isn’t limited to a shop. It includes any place that a retail business runs to sell goods to customers.
Example: Retail establishment
Stacey is a sales assistant for an online book seller.
The business operates in a warehouse. This is a retail establishment.
Stacey is covered by the Retail Award.
What to do next
- Find out about Awards & agreements
- Find out more about Employment contracts
- Test your knowledge about awards and agreements with our Workplace Basics quiz
- Find out about the Award classifications
- Find out about Other workplace relations help
