There are currently proceedings before the Federal Court which consider whether the Vehicle Award, rather than the Retail Award, covers employees of car rental businesses performing certain duties in retail premises.
Please check back regularly for updates.
Retail Award
The Retail Award covers employees of car rental businesses who:
- organise bookings, receive payments and sell extra products or services to customers, including in a call centre
- work as car washers and detailers
- do clerical work at the retail establishment, for example the shop front where you hire the vehicle.
See K600025 Award coverage for online and phone retail sales assistants for more information about retail establishments.
Clerks Award
The Clerks Award covers employees of car rental businesses who do clerical work away from the retail establishment, for example in the head office.
References
Federal Circuit Court decision - Surace v Peoplesmove Pty Ltd (trading as Carhood) [2018] FCCA 601 - the Retail Award covers employees of a car sharing business
Federal Court proceedings - W T H Pty Ltd (ACN 000 265 855) v Fair Work Ombudsman (NSD2004/2025)
What to do next
- Find out more about industry and occupation awards at About awards
- Our Award classifications page covers how to read and apply classification descriptions in awards
- We also have Award summaries of who is and isn’t covered by awards
- Ask our virtual assistant, Frankie, a question from our Contact us page.
