Retail Award
The Retail Award covers employees of car rental businesses who:
- organise bookings, receive payments and sell extra products or services to customers, including in a call centre
- work as car washers and detailers
- do clerical work at the retail establishment, for example the shop front where you hire the vehicle.
See K600025 Award coverage for online & phone retail sales assistants for more information about retail establishments.
Clerks Award
The Clerks Award covers employees of car rental businesses who do clerical work away from the retail establishment, for example in the head office.
References
Federal Circuit Court decision - Surace v Peoplesmove Pty Ltd (trading as Carhood) [2018] FCCA 601 - the Retail Award covers employees of a car sharing business
What to do next
- Find out about Awards & agreements
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- Find out about the Award classifications
- Find out about Other workplace relations help
