Award coverage for a door-to-door salesperson depends on whether the goods are sold by wholesale or retail.

Commercial Sales Award

The Commercial Sales Award is an occupational award covering door-to-door salespeople who solicit orders from and sell articles and goods to customers for:

• wholesale sale
• resale
• use in connection with the production, preparation and distribution of commodities for sale by the customer.

If the customer is the end user of the product, then the salesperson won't be covered by the Commercial Sales Award.

Example

Des is a salesperson working for Carpet Diem. Carpet Diem is a carpet manufacturer. 

Des travels to various retailers to solicit carpet orders for wholesale sale. These retailers will then on-sell the carpets to their customer.

Des is covered by the Commercial Sales Award.

Retail Award

The Retail Award covers door-to-door salespeople where the goods or services are sold directly to the customer for personal, household or business use. This is regardless of whether they’re employed by:

• the business that supplies the goods or service, or
• a business selling goods or services on behalf of another business.

Example

Delsin is a salesperson working for Conduit Electric. Conduit Electric is an energy provider. They sell energy plans to customers. 

Delsin goes door-to-door selling energy contracts to customers for their homes. 

The Commercial Sales Award doesn’t cover Delsin because the customers are purchasing an energy plan for personal use. They are not on-selling the service. 

Delsin is covered by the Retail Award.