The Retail Award covers employees doing minor electronic repairs in a shop. Their classification will depend on their skills and duties.
Example
Norman works at a mobile phone repair kiosk located in a shopping centre.
His main duties are replacing broken phone screens and providing customer service.
Norman works under a supervisor. He’s not responsible for opening and closing the kiosk or securing cash.
Norman doesn't hold a trade qualification and has learned on the job.
Norman is covered by the Retail Award. He’s classified as a level 1 retail employee.
References
What to do next
- Find out more about industry and occupation awards at About awards
- Our Award classifications page covers how to read and apply classification descriptions in awards
- We also have Award summaries of who is and isn’t covered by awards
- Ask our virtual assistant, Frankie, a question from our Contact us page.
