This article considers employees soliciting donations for charities, in person, who typically work:

• door to door
• in shopping centres, or
• on the street.

Employees soliciting charity donations in person typically work directly for a charity organisation or through a commercial business representing a charity.

Employer is a charity organisation

Employees working directly for a charity may be covered by an industry award. This depends on the industry of the employer.

For example, the Social, Community, Home Care and Disability Services Award may cover charity workers whose employer provides social, community, home care and disability services. Where the charity is only, or primarily, performing fundraising activities they are unlikely to be covered by the Social, Community, Home Care and Disability Services Award. Another industry award may still cover the employee.

Employees not covered by an industry award are covered by the Miscellaneous Award. They'll be classified based on their duties and qualifications.

Employer is a commercial business representing a charity

Charities sometimes outsource their fundraising activities to other commercial businesses.

Employees soliciting donations in person who don’t work directly for a charity and work for a commercial business are covered by the Miscellaneous Award. They'll be classified based on their duties and qualifications.