Coverage for wagering employees depends on the duties performed by employees, what kind of employer they work for, and where they’re employed.
Clerks Award
The Clerks Award covers employees performing customer service for businesses that provide wagering services to the public:
- on-course
- over the phone
- on the internet
- in stand-alone betting shops.
It also covers clerical employees in the head office of a wagering business.
An example of a wagering business is Tabcorp.
Retail Award
The Retail Award covers employees employed in customer service by agents operating stand-alone betting agencies for wagering businesses. An example is a TAB agency.
Hospitality Award
The Hospitality Award covers employees attending wagering terminals in hotels and pubs.
Registered Clubs Award
The Registered Clubs Award covers employees attending wagering terminals in clubs. It also covers employees supervising employees attending wagering terminals.
References
Awards
Case law
What to do next
- Find out more about industry and occupation awards at About awards
- Our Award classifications page covers how to read and apply classification descriptions in awards
- We also have Award summaries of who is and isn’t covered by awards
- Ask our virtual assistant, Frankie, a question from our Contact us page.
