A showroom is a space where goods are displayed for sale or demonstration.

Showrooms can be used in any industry that sells, hires or demonstrates goods.

Award coverage for an employee working in a showroom depends on:

• the industry or industries their employer operates in
• the environment in which the employee normally works
• the employee’s duties and responsibilities.

Industry award coverage

Retail Award

The Retail Award covers showroom employees if their employer operates within the general retail industry. This includes the sale or hire of goods to individuals or businesses for their personal, household or business use.

Example

Mirco is a shop assistant in a furniture store showroom.

He sells furniture to customers, merchandises the store and provides information to customers on the items the store stocks.

Mirco is a level 1 retail employee under the Retail Award.

Storage and Wholesale Award

An employee who demonstrates or sells goods from the showroom of a wholesaler is covered by the Storage and Wholesale Award.

Example

Zerujah works for a party goods wholesaler. Her employer has a showroom in which samples of all the goods are displayed for retailers to look at, handle and choose what they would like to buy for sale in their retail stores.

Zerujah finds out what customers are looking for, provides them information, demonstrates the goods, processes the paperwork for orders and sales.

Zerujah is a wholesale employee level 1 under the Storage and Wholesale Award.

Other industry awards

The Retail Award will cover most showroom employees.

Some awards that have sales or demonstrator positions that may cover showroom employees include:

• Alpine Resorts Award, for employees in shops run by the resort that sell or hire gear
• Amusement Award, if they are engaged by a showroom that is attached to golf facilities, such as golf clubs and driving ranges
• Funeral Award, for employees assisting customers in looking at, selecting or purchasing items for a funeral
• Registered and Licenced Club Award, for employees engaged by a golf shop attached to a registered and licenced golf club
• Timber Award, for employees engaged in the sale, demonstration and preparation of timber and timber products
• Vehicle Award, for salespeople of vehicles and car parts
• Wine Award, for employees engaged in cellar door sales.

To work out whether another industry award covers you, you may wish to contact us on your own situation.

If you are an installer of products displayed in a showroom see our articles on Award coverage for joiners and cabinet makers and Award coverage for flooring layers.

No industry award coverage

Showroom employees not covered by an industry award can be covered by the Miscellaneous Award. They'll be classified according to their duties and qualifications.